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Dell Thunderbolt Dock – WD19TBS

Dell Thunderbolt Dock – WD19TBS

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This article provides information about different types of Dell docking stations. Find information about how to find a compatible docking station for your Dell laptop.
Updated:  December 11, 2025 ID: 000124295

Learn how to download and install drivers for Dell Thunderbolt Docking Station WD19TB or WD19TBS. Find information about installing and updating drivers for Dell Thunderbolt Docking Station WD19TB or WD19TBS on your personal computer.
Updated:  November 13, 2025 ID: 000128753

The following article provides information about the time taken to access dock information in Dell Display and Peripheral Manager (DDPM) when it first loads. DDPM can take 10-16 seconds to launch.
Updated:  January 05, 2026 ID: 000404871

Manage Dell monitors, keyboards, mice, webcams, pens & audio devices on Windows 11/10 with Dell Display & Peripheral Manager.
Updated:  December 18, 2025 ID: 000287285

Discover how to quickly locate the 20-digit Dell PPID (Part Piece Identification) number on any Dell component. Complete walkthrough for batteries, adapters, monitors, docking stations, keyboards, mice, and motherboards with both physical and digital methods.
Updated:  December 12, 2025 ID: 000125347

This article provides information about a warning message that displays on a Dell laptop when turning on the computer while connected to an AC adapter or Dell dock.
Updated:  December 11, 2025 ID: 000216629

Pairing Dell Bluetooth keyboard and mouse have connect buttons.
Updated:  December 03, 2025 ID: 000132534

This article guides you through the installation and basic troubleshooting process for Dell USB Type-C and Thunderbolt Docking Stations WD15, TB16, TB18DC, and the Dell Universal Docking Station (D6000 Series).
Updated:  December 03, 2025 ID: 000124220

This article provides answers to frequently asked questions about Dell drivers and how to use the Dell Support Drivers website. Learn what Dell drivers are available, how to download and install a Dell driver, and more.
Updated:  November 17, 2025 ID: 000123347

This article describes power requirements for Precision 15/17 7xxx computers, and Thunderbolt docks to resolve any power-related error messages you may observe.
Updated:  November 14, 2025 ID: 000124228

Learn how to troubleshoot issues with your CD, DVD, or Blu-ray drive on Dell desktops and laptops. Follow these steps to resolve problems with unrecognized or unreadable disks.
Updated:  November 13, 2025 ID: 000179516

This article provides information about how to set up, use, and troubleshoot Dell Thunderbolt Docking Station WD19TB or WD19TBS. Learn how to download and install drivers, set up multiple monitors, and find troubleshooting steps to resolve common issues.
Updated:  November 13, 2025 ID: 000130291

This document provides additional Q&A in support of DSA-2021-088
Updated:  November 05, 2025 ID: 000186020

This article covers how to download and install CyberLink PowerDirector and PhotoDirector through Dell Digital Delivery.
Updated:  November 03, 2025 ID: 000185038

Learn how to find and check your laptop or tablet model with our guide. Identifying the product allows you to get model-specific support such as drivers, manuals, and specifications.
Updated:  October 27, 2025 ID: 000124353

Check your warranty status, renewing your warranty, transferring ownership, international warranty support, expired warranty support or register your Dell product.
Updated:  October 22, 2025 ID: 000132024

Learn what to do when monitors connected to Dell docking stations experience blanking when using an HDMI, USB Type-C, or DisplayPort output.
Updated:  October 17, 2025 ID: 000214256

This article provides information about the reduction of the connectable audio device options in the MyDell Application's user interface when a 3.5mm aux cable is inserted into the dock.
Updated:  October 01, 2025 ID: 000207711

The following article provides information about dealing with a failure message for the dock fan received on WD19 and WD22 docks.
Updated:  September 23, 2025 ID: 000130177

A Dell Pro 14 Plus PB14255 connected to a dock may not show the correct monitor device name in SupportAssist for Home PCs when using DisplayPort.
Updated:  September 15, 2025 ID: 000303943

The following article provides information about the proper way to insert and remove the USB Type-C connector on Dell laptops and devices. (For example: Docking Stations and Monitors.)
Updated:  August 28, 2025 ID: 000198334

Latitude and Precision laptops auto-wake after being in shutdown for thirty seconds when they are connected to a Thunderbolt dock and a Dell U3224KB monitor.
Updated:  August 27, 2025 ID: 000222320

This article provides information about how to return service parts to Dell in the United States Region only.
Updated:  July 31, 2025 ID: 000178919

Learn how to report a lost or stolen Dell laptop or desktop, including necessary details. Follow our guide for timely action and how to contact Dell Support.
Updated:  July 31, 2025 ID: 000129627

This article explains the procedure to open a Service Request (SR) using the Dell support page. Get help fast for your Dell device. No more waiting on hold. No more tech headaches. Dell makes it simple to fix problems, schedule repairs, or get support—right from your device or our support website.
Updated:  July 31, 2025 ID: 000132371

Learn how to roll back a device driver to a previous version on Dell computers running Windows. Restore stability by following these simple steps to resolve driver conflicts or issues after an update.
Updated:  July 30, 2025 ID: 000148845

This article provides information about the TB16/WD19TB No USB NIC boot option in the F12 menu with Latitude 7200 2-in-1, 7300, 7400, and 7400 2-in-1.
Updated:  July 30, 2025 ID: 000127796

This article provides information about support notifications for driver updates. Learn how to create and manage notifications for your Dell products.
Updated:  July 14, 2025 ID: 000139419

The following article provides information about a warning message that appears when turning on a Dell laptop. An undersized error is reported if the Type-C AC adapter is connected through a Type-C dock or adapter.
Updated:  July 01, 2025 ID: 000339163

The following article provides information about the best docking station that you should use with your Dell laptop.
Updated:  June 30, 2025 ID: 000125885

A guide for providing guidance on using an Apple USB-C host (example: MacBook Pro) with the Dell Thunderbolt Docks (WD19TB, WD19TBS, WD22TB4, SD25TB4) explaining the limitations or issues you might encounter when using them together.
Updated:  June 30, 2025 ID: 000124312

How to get a USB-C or Thunderbolt docking station to work with a computer using Group Policy.
Updated:  June 30, 2025 ID: 000146415

This article provides recommendations to resolve an issue with your Dell computer restarting, shutting down, locking up or not responding, and similar issues with Windows.
Updated:  June 19, 2025 ID: 000132224

This article provides information about how to download and install or update Dell drivers for your Dell desktop, laptop, all-in-one, workstation, printer, monitor, tablets, and so on.
Updated:  June 19, 2025 ID: 000183911

The following article provides information about the Industry Standard Compatibility with Dell Commercial Docks.
Updated:  June 09, 2025 ID: 000181877

Learn about DisplayPort over USB Type-C, also called USB-C, and its advantages. Find information about how to identify if the USB Type-C port on your personal computer supports DisplayPort technology.
Updated:  May 30, 2025 ID: 000141328

Learn about the failure occurs with the Realtek USB GBE Ethernet Controller Driver when setting a Virtual Local Area Network (VLAN) tag for the network.
Updated:  May 26, 2025 ID: 000263770

This article provides information about how to download Dell drivers from the Dell.com/support website for your Dell computer.
Updated:  May 23, 2025 ID: 000132380

How to connect and set up a Dell docking station with your laptop. Find setup instructions, compatible docking interfaces like USB-C and Thunderbolt 3, and troubleshooting tips to ensure reliable connectivity.
Updated:  May 16, 2025 ID: 000126484

Information about dual daisy chained monitors not showing video when connected to certain Dell docking station's Multi-Function DisplayPort (MFDP).
Updated:  May 13, 2025 ID: 000309382

This article provides information about changes to the display of USB and Thunderbolt settings on newer BIOS versions.
Updated:  May 09, 2025 ID: 000126580

This article provides links to those articles dealing with the docking and accessory options for the Latitude 12 Rugged Tablets.
Updated:  May 08, 2025 ID: 000175354

This article provides information about loud static or buzzing noise coming from Dell docks, when connected to Latitudes, mobile workstations and XPS laptops.
Updated:  May 05, 2025 ID: 000219595

This article provides information about an issue with external displays flickering. This is seen when connected through a DA200 adapter dongle connected to one of Dell's WD19/WD19S series of Type-C docking stations.
Updated:  May 05, 2025 ID: 000135633

The following article provides information about resolving a 4K video issue on Dell Precision Mobile laptops. This only occurs on laptops that shipped with the Intel Xeon CPU and are connected through a Dell Thunderbolt docking station.
Updated:  April 24, 2025 ID: 000181388

Information about display modes not switching when connected to a Dell WD19 series dock with dual QHD monitors.
Updated:  April 24, 2025 ID: 000187274

The following article provides information about why it does not detect every monitor when three or more HD monitors are connected. This happens on a WD19 dock connected to a Latitude 9420 with the Ubuntu Operating System.
Updated:  April 22, 2025 ID: 000187276

This article provides information about the USB detection issue seen on a Dell Qualcomm laptop.
Updated:  April 22, 2025 ID: 000226583

Precision 7x30, and 7x40 with AMD graphics may not output dual 4K resolution at 60 Hz refresh rate through WD19DC/WD19DCS and WD19TB/WD19TBS
Updated:  April 22, 2025 ID: 000143160

The following article supplies information about Cyberlink PowerDVD errors when playing HDCP movies on an external monitor through DisplayPort on a Dell docking station.
Updated:  April 22, 2025 ID: 000199314

This article provides information about an "Undersized Power Adapter" alert with TB16, TB18DC, WD15, WD19, or WD19S docking stations.
Updated:  April 22, 2025 ID: 000134196

The following article provides information about the correct way to troubleshoot a Dell AC adapter if the status light is off or flickering. Dell AC adapters come with a status Light Emitting Diode (LED) on the adapter or a ring of them around the connector to the device.
Updated:  April 22, 2025 ID: 000140032

Learn how to fix no video problems on Dell Ultrasharp monitors when connected to Dell docking stations using DisplayPort and the MST option enabled.
Updated:  April 19, 2025 ID: 000149577

This article provides information about the WD19 series dock firmware update failing on systems with Windows 10 19H1 or higher.
Updated:  April 19, 2025 ID: 000184585

This article provides information about the XPS 13 computer not able to support 4K @ 60 Hz output through WD19 docking stations.
Updated:  April 18, 2025 ID: 000182734

This article provides information about the recent firmware (FW) update v01.00.36 for WD19, WD22TB4, and HD22Q Series docks has been reported to cause issues with connected USB devices.
Updated:  April 17, 2025 ID: 000224626

When a Precision 7000 series laptop is connected to a dock using a single USB Type-C cable, it does not charge correctly.
Updated:  April 16, 2025 ID: 000219644

USB Audio issues and distortion on Dell WD19, WD22TB4, and HD22Q series docks after updating to dock firmware revision 01.00.36.
Updated:  April 16, 2025 ID: 000224068

This article discusses not being able to update the firmware of a WD19TB dock when a thunderbolt monitor is connected.
Updated:  April 10, 2025 ID: 000211189

This article serves as a guide to locate the dock diagnostics in SupportAssist to identify firmware, connectivity, and port functionality issues of the connected dock.
Updated:  April 06, 2025 ID: 000203763

The following article provides information about why certain docking stations cannot be powered using a Type-C power adapter connected to the Type-C port of the dock.
Updated:  April 03, 2025 ID: 000134396

Follow the steps below to use your mobile device to scan the Service Tag QR code or Barcode on your Dell device. The Service Tag is the best way to access specific information about your Dell device.
Updated:  March 28, 2025 ID: 000130977

The following article provides information about Ubuntu support for Wake-on-LAN (WOL) through a wired connection on a dock.
Updated:  March 24, 2025 ID: 000226965

The following article is a guide on how to check the current firmware version on a Dell wired USB-C or Thunderbolt dock.
Updated:  March 13, 2025 ID: 000129828

The following article provides information about issues with your wired keyboard and mouse in your Latitude laptop BIOS. You cannot hot-plug the WD19TB or WD19TBS dock to your laptop while in the BIOS. The devices connected to the dock do not work.
Updated:  March 11, 2025 ID: 000210881

This article provides information about how to download and install drivers for Dell Docking Station WD19 and WD22 series docking stations. Most docking station issues are resolved by installing the latest drivers.
Updated:  February 08, 2025 ID: 000128783

This article provides information about how to resolve a Power On Self-Test (POST) warning message during startup: Multiple docking stations are not simultaneously supported.
Updated:  January 22, 2025 ID: 000128984

The following article provides information about an issue with the High-Definition Multi-Media Interface (HDMI) signal on the WD19TB docking station. The dock cannot recover the HDMI video output when you reconnect the HDMI and DisplayPort (DP) video out ports simultaneously.
Updated:  December 02, 2024 ID: 000147406

The following article provides information about why the High-Definition Multi-Media Interface (HDMI) port on your dock is not working. An error message is shown on-screen when connecting the MH3021P Speakerphone to the WD19 dock.
Updated:  December 02, 2024 ID: 000184150

The following article provides information about a resolution change on the external monitors. It happens when the monitors are reconnected to the Dell dock WD19TB. The Dell dock is connected to the Precision 7x30 and 7x40 mobile workstations.
Updated:  November 28, 2024 ID: 000147652

The following article provides information about how to use the diagnostic indicators that are built into Dell Wired Docking Stations from the WD series.
Updated:  November 12, 2024 ID: 000202072

The following article provides information about the best practices that are required when updating the firmware on a Dell Type-C Wired Docking station.
Updated:  November 12, 2024 ID: 000137390

The following article is a guide to the installation of the various methods provided to carry the Dell Rugged Tablets.
Updated:  November 08, 2024 ID: 000137470

This article covers Dell DisplayPort Cables 20th pin not being wired.
Updated:  October 07, 2024 ID: 000132935

The following article provides information about how to obtain the service tag from a Dell USB Type-C docking station using the Microsoft System Center Configuration Manager (SCCM) application.
Updated:  July 27, 2024 ID: 000179584

This policy provides details about the Dell Technologies Security Support Policy for Dell docking stations that have an integrated Ethernet connection.
Updated:  April 30, 2024 ID: 000222799

The following article provides information about a Latitude 7430 laptop that intermittently fails and restarts. (Logs show a WIN32K_POWER_WATCHDOG_TIMEOUT bug check error has occurred.) This is reported after waking from sleep with dual external U2415 monitors attached through a dock.
Updated:  July 05, 2023 ID: 000215247