VxRail Software

This document highlights minimum, recommended, and latest code versions for Dell Technologies Enterprise and Datacenter Infrastructure products. We carefully evaluate and monitor code deployment data to ensure that product releases meet our stringent expectations to provide our customers with reliable products and solutions.

This article is an accumulation of questions, answers, and information relating to VxRail upgrades.

Sometimes a certificate verification failure can present itself as a credentials issue. Reviewing further up will show the problem. Correcting the VxRail truststore will resolve the issue.

Node add wizard tab is blank due to ipv6 not being enabled on vmk0.

Error shown in iDRAC virtual console "LIC501: A required license is missing or expired."

A guide for Dell customers on how to change or reset the passwords for VxRail Service VMs.

Step-by-step guide using vCenter to identify failed disk, remove disk or disk group, physically replace the faulted disk, mark the new disk as local, and add a new disk or disk group.

VxRail upgrade failed from 7.0.410 to 8.0.201 with error "Internal Server Error."

This article details the versions of VxRail H5 Plug-in for VMware vCenter server in each VxRail release.

This article lists the appropriate customer-managed VMware vCenter Server (External vCenter) versions that are supported with VxRail clusters.

Event code: VXR500PCI1321 This event code indicates "A high-severity issue is detected in a component of the bus <bus ID>, device 0, function

Event code: VXR500PCI1319 This event code indicates "A high-severity issue is detected in the SSD bay <bay id>, Slot <slot id>."

Event code: VXR500PST0138 This event code indicates "SuperIO failed."

VxVerify health-check 'ntp_reach' finds non-reach NTP servers which are configured at vCenter Guest OS level, which could cause vCenter upgrades to fail.

Event code: VXR500PST0192 This event code indicates "Shut-down test failed."

Event code: VXR500PST0144 This event code indicates "Unable to load required BIOS files."

Event code: VXR500PCI1300 This event code indicates "A front panel diagnostic interrupt was detected."

Event code: VXR500PCI5008 This event code indicates "The Chassis Management Controller (CMC) is unable to communicate with the PCIe switch board."

Event code: VXR500PDR1024 This event code indicates "Drive mismatch detected for drive <number> in disk drive bay <bay>."

Event code: VXR500PST0196 This event code indicates "Incorrect memory configuration."

Event code: VXR500PDR117 This event code indicates "The <PCIe solid state device name> has turned off because the critical temperature threshold is exceeded."

This article details how to check the system BIOS for enabled or disabled physical ports and enabled or disabled ports within the ESXi hypervisor.

Dell VxRail remediation is available for multiple security vulnerabilities that could be exploited by malicious users to compromise the affected system.

This KB article provides a script download link for SolVe Procedure: Customize the default network IP address for RKE2. If you are not directed to this KB article from SolVe Procedure, then do not perform the actions in this article.

This article discusses an issue in which using Internet updates for any VxRail system fails to generate advisory reports.

This article describes how to fix the inability to create Virtual Storage Area Network (VSAN) disk groups. It also provides for issues adding disks to existing ones when there are abnormal conditions showing on the host. The specific conditions addressed in this article include "Ineligible" drives that should be available. You may also see an incorrect number of total drives on the host and/or additional disk groups that should not be there.

VxRail does not support the route based on IP hash load-balancing policy. The day2 node add validation fails if the management port group chooses that policy.

This KB article discusses how to enable TRIM/UNMAP on all ESXi hosts on the vSAN cluster to reclaim space on the vSAN datastore.

Event code: VXR500PST0128 This event code indicates "No memory is detected."

The Physical view is not working, or nodes are missing from the host page due to incorrect vmk layout.