VxRail Software

Step-by-step guidance to replace with customer certificates for Dell VxRail environments. vSphere provides security by using certificates to encrypt communications, authenticate services, and sign tokens. (Customer Correctable)

Guided instructions for an administrator to reset the VxRail Manager root password.

This article provides instruction on how to view, generate, replace, and manage the VxRail Manager certificate. This information is current as of VxRail 8.0.380; UI options may be limited or missing in earlier versions. NOTE: This does NOT apply to VCF clusters or environments.

During an upgrade to 8.0.380, the upgrade may fail during Platform Service queries after its reboot and upgrade of the Platform Service VIB to 8.0.380.29572188. In 8.0.380 the iSM VIB is removed, with the Platform Service taking over the tasks that iSM previously handled. Please DO NOT install the iSM VIB on hosts after they upgraded to 8.0.380. This issue can also be observed on versions lower than 8.0.380 that are utilizing STIG.

During an upgrade from 8.0.370 to 8.0.380, the upgrade hangs at the end for many hours without progress or failure.

How to enable Unified Data Transport (UDT) traffic on Day2 environment.

This article will cover troubleshooting VxRail disk/drive issues using the vxtii output.

The 'gpuhw' health-check analyses each node's Hardware Inventory to detect the presence of a graphics processing unit (GPU) expansion card other than the Embedded Video Controller. This health-check may fail in some circumstances described in this article.

Event code: VXR508PWR220 This event code indicates "The Extended Power Performance (EPP) feature cannot be enabled because slot <slot number> is empty."

Event code: VXR508PSU8515 This event code indicates "Unable to set the Enable Dynamic Power Supply Engagement attribute."

Event code: VXR508PWR210 This event code indicates "The redundancy policy cannot be changed to either Power Supply Redundancy or No Redundancy because the Extended Power Performance is enabled."

Event code: VXR508PSU8508 This event code indicates "<error string>, PSU<slot number> firmware update is in progress."

Event code: VXR508PWR204 This event code indicates "Object value is successfully modified. Max Power Conservation Mode will deactivate the Extended Power Performance feature."

Event code: VXR508PWR2254 This event code indicates "The use of 110V is unacknowledged and the chassis cannot grant power on permission to the server."

Event code: VXR508PSU8506 This event code indicates "Unable to change power cap because Server Based Power Management Mode is enabled."

Event code: VXR508PWR2260 This event code indicates "The Intel Management Engine is unresponsive and the server thermal failsafe state is activated."

Event code: VXR508PWR2262 This event code indicates "The Intel Management Engine has reported an internal system error."

Event code: VXR508PWR222 This event code indicates "The Extended Power Performance (EPP) feature is already enabled."

Event code: VXR508PWR8534 This event code indicates "Unable to set Server Based Power Management Mode to enable."

Event code: VXR508PWR8517 This event code indicates "Unable to turn off chassis power."

The "mem_status" check parses the node Life-Cycle (LC) logs for memory faults and checks iDRAC for any faulted memory modules (DIMM)

Dell VxRail remediation is available for multiple security vulnerabilities that could be exploited by malicious users to compromise the affected system.

Support new iDRAC events monitor: SEKM065 Dell EMC VxRail: Event VXR508SEKM065 iDRAC is unable to switch the PERC security mode of the device <deviceName> from Local Key Management (LKM) to Secure Enterprise Key Manager (SEKM).

VxRail: Unable to configure SNMPv3 on vCenter.

Files in the /mystic/radar tree should have user 'tcserver' and group 'pivotal' ownership. If not, this health-check can correct this or warn.

Health check fails for test 'license_vc.'

Dell Samsung Serial Attached SCSI (SAS) PM1653 and PM1655 solid state drives may report excessive Sense Key faults. These faults have the potential to cause unexpected drive issues.

This KB article briefly discusses VxRail Event code: VXR508PWR8567

VxRail: vSphere HA reports an error on ESXi "vSphere HA host status"

License fails to apply due to insufficient capacity.