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This document highlights minimum, recommended, and latest code versions for Dell Technologies Enterprise and Datacenter Infrastructure products. We carefully evaluate and monitor code deployment data to ensure that product releases meet our stringent expectations to provide our customers with reliable products and solutions.
Updated: March 23, 2026
ID: 000205512
Unable to log in to NetWorker Web User Interface (NWUI) launched from the NetWorker server. "Failed to authenticate user administrator with the provided password on Authentication Server <server name>
Updated: January 16, 2026
ID: 000193323
This article describes the correct procedure to recover data from a Cloud Tier device.
Updated: March 26, 2026
ID: 000031070
In NetWorker 19.13.0.3, RabbitMQ overwrites CA‑signed certificates with self‑signed certificates when the NetWorker service restarts. This occurs due to a hostname mismatch in the rabbitmq-server script.
Updated: March 26, 2026
ID: 000444556
Managing the size of the Client File Index (CFI)
Updated: March 26, 2026
ID: 000080545
License validation results in segmentation fault
Updated: March 26, 2026
ID: 000440759
This article explains the error after trying to delete old backup files from disk, and how to recover from it.
Updated: March 26, 2026
ID: 000024107
How to perform a Windows Bare Metal Recovery (BMR) recovery by using the wizard.
Updated: March 26, 2026
ID: 000080714
How to create a client resource to backup a standalone Microsoft SQL server.
Updated: March 26, 2026
ID: 000022529
VSR not being used when there is no change in the vProxy save set since last job. Incremental backups for some Virtual Machines (VM) complete quickly. Cloning fails to use VSR and creates a full copy.
Updated: March 25, 2026
ID: 000218545
This KB details the process that is required for configuring "AD over SSL" (LDAPS) from the NetWorker Web User Interface (NWUI).
Updated: March 25, 2026
ID: 000203005
Overview of configuring AD or Secure Lightweight Directory Access Protocol (LDAPS) with NetWorker using the NMC's external authority wizard. This KB can also be used for instructions on updating an existing external authority configuration.
Updated: March 25, 2026
ID: 000156132
This article presents a sample Oracle RMAN backup script using NetWorker Module for Databases and Applications (NMDA) with a Data Domain appliance.
Updated: March 25, 2026
ID: 000023102
This article provides details on the backup for Isilon stub files.
Updated: March 25, 2026
ID: 000019557
This article details an issue about not having enough devices (or target sessions per device) resulting in backup failures.
Updated: March 25, 2026
ID: 000167090
This article addresses an issue with SAP HANA PIT recovery failing under Dynamic Tiering setup.
Updated: March 25, 2026
ID: 000172901
NetWorker is configured with a Virtual Tape Library (VTL). NetWorker reports "Unable to find a cleaning slot in jukebox".
Updated: March 25, 2026
ID: 000099927
The NetWorker Module for Microsoft (NMM) 2.3 is installed and there is a requirement to upgrade the client or storage node on the NMM client. The NetWorker client can be uninstalled and reinstalled without uninstalling NMM. However, doing so causes NMM backups to fail.
Updated: March 25, 2026
ID: 000023208
NetWorker Data Management Protocol (NDMP) save set of PowerScale NAS, with NDMP Multistreaming enabled, that has completed as "recoverable," displays 0-Bytes size in the NMC user interface.
Updated: March 25, 2026
ID: 000443949
This describes the procedure to enable Java UI debugging within the NMC user interface.
Updated: March 25, 2026
ID: 000019783
This article describes the most significant enhancements to the NetWorker software in the NetWorker 19.1 release.
Updated: March 25, 2026
ID: 000019716
This process is intended for NetWorker backup administrators to enable Java Virtual Machine (JVM) monitoring when Java thread and heap dumps are requested by NetWorker support. This may be useful when doing advanced diagnosis of authentication-related issues.
Updated: March 24, 2026
ID: 000224315
Restores fail as Network Data Management Protocol (NDMP) header is corrupted, causing I/O errors and file numbers that break positioning, triggering "NDMP Service Error: Cannot identify format."
Updated: March 24, 2026
ID: 000023910
NetWorker Data Management Protocol (NMDP) DAR recovery fails with the error "Timeout reading"
Updated: March 24, 2026
ID: 000080182
This article describes NetWorker scheduled backups failing with savefs errors for databases.
Updated: March 24, 2026
ID: 000064808
Restore fails with Already at end of tape and Could not initialize media errors, caused by savesets on a Network Data Management Protocol (NDMP) tape with file numbers not 3 or multiples of 3.
Updated: March 24, 2026
ID: 000097546
The File Level Recovery (FLR) for Windows Virtual Machine is consistently failing. The FLR mount is successful, but the browse fails for 3-4 folders with the message "Could not get the directory content unable to retrieve file list from VM (path) Access denied."
Updated: March 24, 2026
ID: 000217445
This KB article details an SAP database backup failure.
Updated: March 24, 2026
ID: 000056856
NetWorker server deployed on Linux fails to start server services (nsrd) after upgrading to 19.7.0.x or later from an earlier release. The RabbitMQ process crashes during service startup due to a bad argument error.
Updated: March 24, 2026
ID: 000212568
The steps required to collect the ManagedObjectReference (MoreF) values from the vCenter ManagedObjectBrowser (MOB). These values are required when attempting to run NetWorker NVP-vProxy restores from the NetWorker server CLI, but may also be collected for other procedures.
Updated: March 24, 2026
ID: 000037025