AppSync

This document highlights minimum, recommended, and latest code versions for Dell Technologies Enterprise and Datacenter Infrastructure products. We carefully evaluate and monitor code deployment data to ensure that product releases meet our stringent expectations to provide our customers with reliable products and solutions.

AppSync 4.3.0.0 and 4.3.0.1 now performs a Free All command when unlinking target devices for SnapVX copies. Version 4.3.0.1 also performs a Free All command when expiring a PowerMax or VMAX copy.

AppSync fails to find the volume in a timely manner on mount host.

Mapping is taking a longer than expected amount of time on AppSync 4.4. The default 1-hour SFTP timeout may be reached resulting in an SFTP timeout may be experienced.

Starting with Avamar 19.8 we have added a new parameter under mcserver.xml that can be used to modify the SMTP Port for CONNECTEMC EMAIL notifications. However, the SMTP Port used by default is 587.

Can AppSync use U4P 10.0.0.2 for PowerMax Microcode versions below 10.0

Cohesity is preventing lun removal.

Unable to export a service plan completion report using AppSync GUI.

Registering VMs successfully completed but registering a template failed after restoring a VMware datastore from a copy completed. Restring a template from a copy failed.

In AppSync UI customer was unable to set the logging level to debug as Apply button stayed disabled when debug option was selected.

Unable to access to AppSync 4.5 console when AppSync 4.5 is installed on Japanese Windows Server 2019. The issue does not happen to AppSync 4.5 console if AppSync server is upgraded from 4.4.1.0 on Japanese Windows Server 2019.

AppSync install, upgrade, or repair fails at the beginning on Windows 2022.

When we add LDAP group to AppSync UI and login to UI using the LDAP user which is part of the group, we are unable to list copies in the “Copy Management > Copies > any Applications” from UI.

Appsync-backup.bat in debug mode may stop responding with message: Failed to create keycloak directory: C:\EMC\AppSync\jboss\datastore\data\AppSync_Keycloak

AppSync lost connectivity to vCenter, reason for this was the corruption of cacert file.

Avamar - FLR fails: VirtualMachine Interface is NULL assist_restore error. ret: 157. LoginGuest Failed. Ret: 67108908, Reason: Failed to get a property on the Virtual Machine object

Service plan fails in Post mount script

How to determine the version of AppSync in use.

For AppSync 4.4, the Service Plan runs fine, however while running a service plan interactively in the UI, an error is received stating: HTTP Failure Error: 401 OK.

Service Plans are failing during the mapping phase for distributed VPLEX volumes post VPLEX upgrade to 6.2 P5 (and higher versions)

AppSync 4.4 was not allowing a KSH korn Shell to run. Stating: Ensure the script has correct extensions(.sh or .pl), no invalid characters in filename/filepath and script parameters.

LDAP Users and LDAP Groups are missing from the AppSync UI "Settings > User, Group, and Roles" post upgrade to AppSync 4.4.0.0 or 4.4.1.0.

Rename of Oracle Pluggable Database (PDB) fails on recovery if the PDB is opened when the Container Database (CDB) starts on Mount host.

AppSync detects the oracle database as offline those are running on ASM disk. A service plan protecting this database fails on the discovery phase.

After upgrading to AppSync 4.4, logging into the AppSync server from a remote CLI fails with the error: ERROR: Failed to authenticate USERNAME. This affects manual login and scripted login when using the AppSync CLI.

Users may experience intermittent errors when unmounting copies that contain VMware Virtual disks.

Restore from AppSync snapshot to the production host failed due to a timeout.

Uploading an AppSync license file in UI using a browser other than Chrome (IE or Firefox), where the file name format is "ArrayName_APPSY_XXXX_DATE.lic" displays an error.

SQL Full local backup copy creation failed at create local copy phase with Error: Users may see Windows based Service Plans fail with the following error: Create local copy phase for TARGET APPLICATION completed with errors. When we check the Server log we find the failure occurs after this message is seen: Exception Occurred: NumberFormatException, Message: For input string: "" This may be seen following an upgrade.

Automated AppSync Database backup through Windows scheduler, not creating AppSync Database copy