PowerEdge R940xa

In some migration scenarios, the OpenManage Enterprise 4.0 target import operation may fail with an error 'Failed to decrypt backup archive' during migration. Use the following article to help in troubleshooting this scenario and various ways to address the failure.

The Dell HBA465e or HBA355e SAS host bus adapter (HBA) may be supplied as a drop in box (DIB) item alongside PowerEdge servers. This article provides direction on selecting an appropriate PCI-e slot.

This article explains why the Windows Boot Drive (hosting the C:\ volume) may show as removeable media in Windows and how to override the behavior when necessary.

Unable to update the Broadcom NetXtreme Gigabit (NX1) Network Adapter to 22.71.3 when using dual BCM5720/BCM57412 or BCM5720/BCM57416 within the iDRAC.

Network port enumeration on Windows Server 2022 with Dell network adapters may swap port designations.

An error occurs when attempting to apply default settings to a Dell Intel E810-2C Ethernet Adapter. These adapters are configured with Permit Total Port Shutdown enabled. Both ports have Port Option set to 4x25.

When in a SNAPI enabled configuration, the Dell Mellanox Ethernet and InfiniBand NICs may display 0000:0000:0000:0000 as the virtual node GUID for the second partition.

Firmware upgrades to Broadcom network devices may fail with a "libpci.so: Cannot open" error when run from a Smart Bootable ISO image created with Dell Repository Manager 3.x.

This article provides three methods to confirm the SSD Piece Part Identification (PPID)

After an update to 7.00.00.00 or higher, the iDRAC9 web server may become inaccessible where the user has uploaded a custom or CA signed web certificate.

If "Automatically restart" under System Failure is disabled inside Windows Server 2019 and 2022, a manual reboot is needed after a bug check or crash, but the system is rebooting automatically.

The PowerEdge 15G and 16G Intel Lewisburg C62xx Chipset Dell Update package (DUP) version 10.1.19485.8386, for Windows operating system, released as part of the December 2023 release (factory and web posting) includes non-signed components from Intel for Windows Defender Application Control (WDAC). The PowerEdge R6515/R7515 AMD Milan Chipset DUP version 2.18.30.202 (October 2023) was also found to include non-signed components from AMD for WDAC. The PowerEdge 14G Intel platform Chipset DUP package version 10.1.18807.8279 (#K69PV) targeted for the upcoming March 2024 block has been found to have the same issue with WDAC (enforced mode) as it includes non-signed components from Intel.

Increased fan spinning noise. PowerEdge 15G servers equipped with a Dell Intel X710 Open Compute Project (OCP3) Network card after upgrading the Integrated Dell Remote Access Controller (iDRAC) firmware to version 7.00.30.00

The iDRAC is unable to connect to a Server Message Block (SMB) share when the optional "SMB3 share encryption" is enabled.

When attempting to join a node to an existing Linux cluster, getting a "warning: csync2 run failed - some files may not be sync'd" and "error: cluster.join: [Errno 2] No such file or directory: '/etc/corosync/corosync.conf' messages

Dell SAS SSD models SS530 and SS540, when used as a VMware vSAN cache tier, show accelerated write endurance loss.

Process activity is halted on the VM. Forcing a manual memory dump can provide information that may help determine what is causing the Server to stop responding condition.

When creating a Power Control job from OpenManage Enterprise and the following wizard options are selected Power Options: Power Cycle and 'Shutdown OS First' box is checked results in the target host systems being ForceReset.

This article discusses memory speed display in Task Manger in Windows Server 2019 which does not match the display in the BIOS or what is displayed in the iDRAC web interface.

Dell PM1735a NVMe (Non-Volatile Memory Express) drive failing in PowerEdge servers

BIOS/CPLD or backplane firmware DUP may fail to update when attempted soon after iDRAC restart.

OpenManage Enterprises Make Compliance Firmware Baseline task may not update iDRAC when multiple components have been selected.

This document highlights minimum, recommended, and latest code versions for Dell Technologies PowerEdge products. We carefully evaluate and monitor code deployment data to ensure that product releases meet our stringent expectations to provide our customers with reliable products and solutions.

The user reported that the Power Supply Unit (PSU) has encountered issues when inserted into the server. It failed to power on the Dell PowerEdge R640 server, but the indicator on the PSU shows a green LED. Checking the TSR log finds the messages "PSU redundancy lost" or "The system board XXX voltage is out of range."

Custom SSL certificates may be deleted after iDRAC9 firmware update to version 6.10.80.00 or higher.

Network security scanners may report that iDRAC9 is using an outdated Angular JS Javascript library version.

Customers leveraging APIs to create and delete Services Plugin groups find that if they leverage the OpenManage Enterprise (OME) GroupService API (GroupService/Groups(#)) to delete the plugin groups the Services Plugin group can no longer be manageable and cannot be re-created due to 'Group already exists' error.

When logged into the OpenManage Enterprise web interface version 3.10 or earlier, some pop-out windows are unusable due to certain missing fields.

Some customers might experience a failure when initiating the console upgrade where the UI hangs with 'Plugin lifecycle operation starting…' message that eventually times out with an error - 'Error occurred while initiating a task to perform the requested action.'

Troubleshooting steps for the VMware vCenter unable to register to Dell OpenManage Enterprise plug-in for VMware vCenter (OMEVV) because another instance is already registered.