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This article explains how to create and import an iDRAC certificate.
Updated: May 28, 2026
ID: 000120158
This article provides steps to troubleshoot a chassis intrusion, chassis open message for PowerEdge servers.
Updated: May 25, 2026
ID: 000136481
This document answers questions about SupportAssist Enterprise.
Updated: May 27, 2026
ID: 000060848
Installation of January 10, 2023 patch KB5022291 on Windows Server 2022 may result in Blue Screen error on the following systems and configurations.
Dell 14G PowerEdge Server with Intel Optane persistent memory Series 100 configured in App Direct mode is affected.
Dell 15G PowerEdge Server with Intel Optane persistent memory Series 200 configured in App Direct mode is affected.
Note: Memory Settings configured in Memory Mode in the BIOS function correctly with KB5022291 or higher version of Windows Server 2022 updates. Optane Series 100 Memory Mode is Persistent Memory set to Off. Optane Series 200 Memory Mode has Optane DIMMs disabled under Memory Mapout.
Updated: May 26, 2026
ID: 000212707
The below article is a workaround mechanism to recover PowerEdge systems from critical log entry "SWC5008 Unable to access Front LED Panel because of a hardware error condition" for a few versions of the iDRAC.
Updated: May 25, 2026
ID: 000205597
NVIDIA has updated the signing certificate for its UEFI network driver from Microsoft UEFI CA 2011 to Microsoft UEFI CA 2023. PowerEdge 17G platforms already trust the CA 2023 certificate, but 15G/16G and earlier servers require a BIOS update released in December 2025. Systems without this updated certificate support may fail to initialize the NIC UEFI driver when Secure Boot is enabled.
Updated: May 24, 2026
ID: 000420051
PowerEdge T150/R250/R350/T350 BIOS version 1.13.0 shows an incorrect release date in the operating system (OS) due to a System Management BIOS (SMBIOS) cosmetic issue.
Updated: May 24, 2026
ID: 000414845
Server BIOS Update Guidelines for Microsoft Secure Boot Certificates are provided in this article.
Updated: May 24, 2026
ID: 000402373
PowerEdge 14G, 15G, 16G, and 17G servers skip Preboot eXecution Environment (PXE) boot when an "Unavailable" entry is last in the boot order.
Updated: May 24, 2026
ID: 000396285
Fans reporting FAN0000/FAN0001 errors (RPM below warning or critical) should be removed and swapped to another connector; if the error follows the fan, replace it.
Updated: May 24, 2026
ID: 000391086
Dell PowerEdge Toshiba MG08 and MG09 hard drives may encounter uninterruptible Background Media Scanning (BMS), causing I/O errors, or timeouts.
Updated: May 24, 2026
ID: 000381662
This article provides information about the LIC008 error seen when importing the IDRAC License.
Updated: May 23, 2026
ID: 000353269
This article provides information about how to verify if a Network Interface Card (NIC) is compatible with a PowerEdge Server.
Updated: May 23, 2026
ID: 000349619
This article provides information about CPU Machine Check errors and common causes and proper handling when errors are seen.
Updated: May 23, 2026
ID: 000349127
Unsure about the procedure to update a specific component's firmware in a PowerEdge system? Learn how to in this specific article.
Updated: May 23, 2026
ID: 000333712
Dell Samsung PM893 SSDs with Firmware HJ55 or Earlier Experience Premature SMART Failures
Updated: May 23, 2026
ID: 000333265
PowerEdge: Dell service support for end of industry production of 2.5" 15k RPM SAS hard drives
Updated: May 23, 2026
ID: 000314166
Dell Technologies advises against downgrading Hard Drive or SSD firmware, except in validated scenarios, due to unpredictable results and version reporting issues.
Updated: May 23, 2026
ID: 000311902
The "Predictive failure reported for disk x" error continues to be logged every 24 hours, even after the identified drive has been replaced. The issue only affects drives connected to PERC Controllers in RAID configuration.
Updated: May 23, 2026
ID: 000308774
PowerEdge servers crash with PCIe fatal errors while updating Kioxia CM6 NVMe drive firmware.
Updated: May 22, 2026
ID: 000256907
CPUs can be perceived to be hot while server is idle.
Updated: May 22, 2026
ID: 000250878
Beginning with 15G PowerEdge, servers are offered in configurations that report more drive connections than are physically available.
Updated: May 22, 2026
ID: 000250643
All products: Contaminants such as dust on fiber optic connector end face causes poor IO performance
Dust or chemical contamination at the endface of a fiber optic LC connector or transceiver module impedes signaling. Dell engineering teams have verified cases in which a fully functional port appears to be a bad port because dirty optical connectors manifest as a port failing loop testing with acceptable power measurement levels. Cable connectors should be cleaned and when stored must be protected from dust particle or chemical contamination.
Updated: May 22, 2026
ID: 000246018
During continuous reboot testing, the system may stop responding during the shutdown phase due to an internal error (CPU0000) on PowerEdge T150, R250, R350, T350 systems.
Updated: May 22, 2026
ID: 000245052
Seagate Summit SAS/SATA drives report medium errors or sense key 3/11 on PowerEdge and PowerVault systems due to a firmware issue causing weak writes to a drive sector.
Updated: May 21, 2026
ID: 000239838
In some instances, the firmware update job may fail to initiate when performing a firmware update through available iDRAC interfaces.
Updated: May 21, 2026
ID: 000234480
OpenManage Enterprise integration for VMware vCenter may fail to Unmanage hosts with error "UNMANAGE_REMOVE_MEL_FAILURE"
Updated: May 21, 2026
ID: 000233873
A stop during POST is possible after a customer changes Secure Boot Policy from either Standard or Custom to VMware Boot or Linux Boot.
Updated: May 21, 2026
ID: 000228808
This article describes the different type of controllers and the ways in which they should be reseated.
Updated: May 21, 2026
ID: 000228521
Warning messages regarding "icen_SetRxQueueFilter" and "Failed to add cloud filter" in ESXi 8 VMware VMkernel log.
Updated: May 21, 2026
ID: 000228397