PowerEdge C6420

This article provides the latest Integrated Dell Remote Access Controller 9 (iDRAC9) firmware version available for Dell PowerEdge servers, Datacenter Scalable Solutions (DSS), Precision Rack workstations, Storage NX network-attached storage, XC Core Systems, and XC Series Hyper-C appliances.

This article provides information about the LIC008 error seen when importing the IDRAC License.

This article provides information about how to boot past the Driver Health Manager Screen.

This document highlights minimum, recommended, and latest code versions for Dell Technologies PowerEdge products. We carefully evaluate and monitor code deployment data to ensure that product releases meet our stringent expectations to provide our customers with reliable products and solutions.

This article provides information about the VLT0204 error code and guidance.

Dell Micron 7450 and 7500 Non-Volatile Memory Express solid state drives may encounter drive initialization failure due to a firmware issue, resulting in the solid state drives being unrecoverable.

How to debug the ESXi Machine Check Exception (MCE) purple diagnostic screen (PSOD) with an example.

This article explains what a predictive drive failure (error code PDR16) means, why it occurs, and provides step-by-step instructions to troubleshoot and resolve the issue. It covers recommended actions such as backing up data, updating firmware, and replacing the disk if necessary to ensure storage health and prevent data loss.

This article provides the recommended steps to help troubleshoot memory-related events on Dell PowerEdge servers.

Learn how to create and export a SupportAssist Collection using iDRAC9 and iDRAC10 on Dell devices. Resolve technical issues with this step-by-step guide.

This article explains how to use iDRAC Direct to manage your PowerEdge server.

Learn how to create a bootable USB with Rufus to update Dell PowerEdge servers. Follow the step-by-step instructions to prepare and create a bootable USB media.

Understand and troubleshoot PowerEdge hard disk drives, RAID, PowerEdge RAID Controller, and other storage hardware such as cables, backplane, so forth.

This is the start-up page for a new Dell PowerEdge Server with an Integrated Dell Remote Access Controller (iDRAC). The article details system installation, use of the iDRAC, LifeCycle Controller (LCC) configuration, and installing an operating system.

This page explains the difference between drivers and firmware and how to update them on Dell PowerEdge Servers using different methods.

The PowerEdge embedded LifeCycle Controller provides a simplified method for installation of supported Windows Server and Linux server operating systems with the OS Deployment feature. This article explains how to use the iDRAC LifeCycle Controller to install a supported operating system on most Dell PowerEdge servers. Step-by-step instructions and OS installation videos for Windows Server, Ubuntu Server LTS, SUSE Linux Enterprise Server, or Red Hat Enterprise Linux installation with LifeCycle Controller

This article explains the difference between a reset and a Power Drain.

This article explains how to enter in the System Menu (BIOS) of a PowerEdge Dell Server using the shortcut F2.

Dell's firmware catalogs for customized versions of Dell's VMware ESXi 8.x releases. When the Dell customized ESXi versions are used along with corresponding firmware catalogs, the end to end required state is achieved.

This article explains how to create a Virtual Disk using the System Settings menu.

To ensure optimal performance and stability for your Dell system, be aware of the latest updates available for the drivers and firmware. There are several systems to do this as explained in the article below.

This article provides links to download Dell trial 30 and 90-day evaluation license collection including iDRAC Enterprise, iDRAC Datacenter, Chassis Management Consoles (CMC) Enterprise, OpenManage Enterprise, and OpenManage Integration.

This article provides the information of how to assign or unassign a global dedicated hot spare for a hard drive.

Correctable and uncorrectable memory errors on PowerEdge Server with DDR4 and changes to troubleshooting steps

This article provides information about Dell Boot Optimized Storage Solution (BOSS) PCIe cards. It also provides instructions for installing Windows, Red Hat, SuSE, Ubuntu, and related Linux distributions onto these cards.

This article provides information about exporting the Tech Support Report (TSR) / SupportAssist Collection, including the Operating System, Application Data, and the RAID controller log. This is done using the integrated Dell Remote Access Controller (iDRAC) command-line interface (CLI) of Dell PowerEdge servers generations 12, 13, and 14.

To replace a CMOS battery, remove the air shroud, disconnect and remove any expansion cards, locate the battery socket, and carefully pry out the CMOS battery. After installing a new CMOS battery, you must reinstall the expansion cards, install the air shroud, and restore the BIOS settings, ensuring the battery is operating properly and the correct data and time are set in the System Setup.

This article provides information about how to troubleshoot PCIe devices that are not being detected correctly.

Hardware Diagnostics are embedded tools installed in the pre-OPERATING SYSTEM of your server to check hardware is working as designed.

This article explains how to resolve a situation where a Virtual Machine (VM) fails to power on due to issues with a disk consolidation or snapshot.