Articles
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This document highlights minimum, recommended, and latest code versions for Dell Technologies Enterprise and Datacenter Infrastructure products. We carefully evaluate and monitor code deployment data to ensure that product releases meet our stringent expectations to provide our customers with reliable products and solutions.
Updated: December 22, 2025
ID: 000205512
Dell AIOps (formerly CloudIQ) is a cloud-based application that provides simple, proactive monitoring and troubleshooting of your Dell IT infrastructure including integration with VMware. It leverages machine learning to proactively monitor and measure the overall health of servers, storage, and switches through intelligent, comprehensive, and predictive analytics. Dell AIOps is available at no additional charge for Dell products covered with a valid ProSupport (or higher) contract.
Updated: November 17, 2025
ID: 000022224
This article explains how to find PowerTools Software Development Kit (SDK) tool called SHMCLI which is used to manage MD/ME JBODs connected to hosts.
Updated: December 02, 2025
ID: 000104418
Dell PowerVault ME5 remediation is available for a Client Desync Attack vulnerability that may be exploited by malicious users to compromise the affected system.
Updated: September 19, 2025
ID: 000207533
This article lists available firmware versions for Dell PowerVault MD24 expander management modules (EMM), PERC and SAS HBAs, and iDRAC versions. Updating existing systems to the latest available versions may be necessary to enable management and operation with the MD24 series.
Updated: September 17, 2025
ID: 000223325
This article covers the steps to obtain a replacement lock key for PowerVault and PowerEdge devices with a locking cover.
Updated: April 28, 2025
ID: 000140694
Dell Samsung Serial Attached SCSI (SAS) PM1653 and PM1655 solid state drives may report excessive Sense Key faults 0x3, 0x11, 0x0, or 0x4, 0x29, 0x4. These faults have the potential to cause unexpected drive issues.
Updated: March 28, 2025
ID: 000222201
This tutorial explains how to replace a disk in predictive or impending failure in a MD34xx or MD38xx storage array.
Updated: March 27, 2025
ID: 000140798
Seagate Summit SAS/SATA drives report medium errors or sense key 3/11 on PowerEdge and PowerVault systems due to a firmware issue causing weak writes to a drive sector.
Updated: March 25, 2025
ID: 000239838
This article covers how to safely replace a predictive failure drive in a MD3xxx storage using Modular Disk Storage Management (MDSM).
Updated: March 21, 2025
ID: 000132906
This article covers the steps to update the controllers on MD32xx and MD36xx storage arrays.
Updated: March 21, 2025
ID: 000136967
This article covers the steps to upgrade the firmware of your physical hard drives on MD32xx and MD36xx storage.
Updated: March 21, 2025
ID: 000137237
This tutorial explains how to locate the Service Tag of the PowerVault MD3xxx storage. The Service Tag is essential to technical support to identify all the components of the PowerVault and check the associated warranty.
Updated: March 21, 2025
ID: 000140920
This article covers the steps used to update MD3060e Enclosure Management Modules (EMMs) connected to MD3x60 raid controllers.
Updated: March 21, 2025
ID: 000140942
Locate hard drives and identify drawer hardware components on the MD3x60e series.
Updated: March 14, 2025
ID: 000068118
PowerVault ME5 series arrays.
PowerVault ME5 is Simple, Fast, and Affordable. It is the gold standard for entry storage with blazing speed, higher capacity limits, and even greater simplicity.
PowerVault MD24 series enclosures.
PowerVault MD24 series PowerVault MD2412, MD2424, and MD2460 models are purpose-built and optimized for PowerEdge DAS configurations. Attaching PowerVault MD to PowerEdge previous and new server generations, simplifies the challenges of server capacity expansion. This ensures applications get high-speed access to their data – without compromise.
Updated: February 28, 2025
ID: 000272484
Frequently Asked Questions (FAQ) about Physical Drives replacement in RAID Server and MD Arrays
Updated: February 19, 2025
ID: 000139367
This article covers what to do if one or more drives on a PowerVault MD24xx enclosure is placed into a foreign configuration state by a PERC adapter. This article focuses on the reasons that all drives are foreign, and how to troubleshoot and resolve these issues.
Updated: October 04, 2024
ID: 000225870
This article covers an alternative method for cabling the MD24xx series storage to the H965e for improved performance. As of June 2024, this method is now documented in the H965e User Guide.
Updated: September 27, 2024
ID: 000224865
This article covers the steps to add a disk or disks, to an MD3xxx disk group using Modular Disk Storage Manager (MDSM).
Updated: August 30, 2024
ID: 000141656
This article covers how to pull Enclosure Management Module (EMM) logs from the serial port on an MD3060e.
Updated: August 27, 2024
ID: 000141824
This article discusses scenarios in which the power supply unit (PSU) LED flashes green every second, and the MD24XX Enclosure does not receive power.
Updated: August 12, 2024
ID: 000227365
The article covers the situation where even though iDRAC shows enclosures attached to the PERC H965e, the Dell server hardware manager command-line interface (SHMCLI) utility does not show any expansion enclosures attached to the PERC. Update drivers and firmware to resolve this symptom.
Updated: March 29, 2024
ID: 000220716
When PowerVault MD24 series enclosures (MD2412, MD2424, MD2460) are connected using a SAS-3 mini-SAS HD specification cable or a SAS endpoint operating at less than 24Gbps link speed, the SAS link LED on the MD24 EMM port connection will be amber.
Updated: March 22, 2024
ID: 000221074
The following article details the process for installing the cable management arm on a PowerVault MD24xx enclosure.
Updated: September 22, 2023
ID: 000214344
The following article shows the various methods for locating the service tag on a PowerVault MD24xx enclosure.
Updated: August 09, 2023
ID: 000214363
This article covers information about "SCSI UNMAP or TRIM" commands on MD3 RBODs. It also contains additional information of article 000137759 (SLN156240) "Dell Solid State Drive (SSD) FAQ with Servers (PowerEdge) and Storage."
Updated: July 22, 2021
ID: 000189880