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Dell has a Customer Replaceable Unit (CRU) program for many of our hardware systems. The CRU program allows customers to replace designated hardware components. For a list of the hardware components that are designated as CRU for a specific hardware system, go to the Dell Warranty and Maintenance Page.
Updated:  May 10, 2026 ID: 000187496

Explore the Dell End of Service Life (EOSL) and End of Life (EOL) list for converged infrastructure, storage, and storage networking products. Access End-of-Life documents for hardware, software, and firmware release and service dates
Updated:  July 31, 2026 ID: 000185734

This article describes the procedure for users to get notifications of documents published on any product that has notification abilities.
Updated:  June 10, 2026 ID: 000183044

This article describes how to find the serial number, product ID, or Product Serial Number Tag (PSNT) that is required to open a service request or support case for Dell Storage and Data Protection hardware products.
Updated:  June 05, 2026 ID: 000021638

SK Hynix PE8010 & PE8030 NVMe M.2 drives have been observed to report a PDR3 Event Code and failed status.
Updated:  May 21, 2026 ID: 000225181

Recommendations for carrying out Proactive Healthchecks on PowerMax Array
Updated:  May 19, 2026 ID: 000219791

VDM cannot load after a DataMover (DM) panic due to blocked threads, issue is when eNAS is running Version 8.1.15.401 and NFSv4 mounted filesystem.
Updated:  May 15, 2026 ID: 000202531

How to perform storage performance analysis and sizing of ASP capacity and individual disks for an IBM i host system.
Updated:  May 13, 2026 ID: 000196713

The Dell VMAX and PowerMax enterprise storage platform families support storage-based Non-Disruptive Migrations (NDM) to migrate business-critical host systems to new storage arrays without application downtime. With the release of the PowerMaxOS 5978.444.444 code family, NDM support is added for the IBMi host platform. NOTE 1: For IBMi systems that also use Dell's native STM software toolkit (SRDF/TimeFinder Manager for IBMi), there are some additional considerations when the (optional) final step in the NDM process is done for a device-identity reset (unspoofing) of the migrated devices. Read the instructions provided below, prior to performing the identity reset! NOTE 2: The device identity reset, also mentioned as an "unspoof" operation, has implications for the next initial program load (IPL) phase after the unspoof. Read further details below.
Updated:  May 12, 2026 ID: 000193832

Not able to add Unisphere for PowerMax instance in Unisphere 360 with FQDN due to certificate error. Successful only with the IP enrollment on Unisphere 360 and not able to enroll through FQDN. Error messages received are: "Unknown TLS error" and "Communication with Unisphere at https://<fqdn>:8443 failed due to certificate error"
Updated:  May 07, 2026 ID: 000181081

Dell PowerMaxOS, Dell PowerMax EEM, Dell Unisphere for PowerMax, Dell Unisphere for PowerMax Virtual Appliance, Dell Unisphere 360, Dell Solutions Enabler and Dell Solutions Enabler Virtual Appliance remediation is available for multiple security vulnerabilities that could be exploited by malicious users to compromise the affected system.
Updated:  April 22, 2026 ID: 000446607

This KB article is a list of technical documents and videos produced by Dell Technologies.
Updated:  April 22, 2026 ID: 000182342

Dell PowerMaxOS, Dell PowerMax EEM, Dell Unisphere for PowerMax, Dell Unisphere for PowerMax Virtual Appliance, Dell Unisphere 360, Dell Solutions Enabler and Dell Solutions Enabler Virtual Appliance remediation is available for multiple security vulnerabilities that could be exploited by malicious users to compromise the affected system.
Updated:  April 22, 2026 ID: 000337554

This article provides links to several Dell Community pages.
Updated:  April 19, 2026 ID: 000127879

When PowerPath for Windows version 6.1 is installed on Windows Server 2016, validation alerts indicate that many drivers have dates earlier than the OS, because the PowerPath release predates the OS.
Updated:  April 18, 2026 ID: 000062991

AppSync cannot re-link to a mounted target device.
Updated:  April 17, 2026 ID: 000052337

NetWorker Snapshot Management (NSM) backups may fail with Error relinking snapvx snapshot to target: Unable to perform action Link on SnapVX snapshot, error SYMAPI_C_ACCESS_DENIED.
Updated:  March 26, 2026 ID: 000024577

This KB article outlines how to zone WAN-COM ports on a single engine VPlex Metro.
Updated:  March 06, 2026 ID: 000018930

Dell PowerMaxOS, Dell PowerMax EEM, Dell Unisphere for PowerMax, Dell Unisphere for PowerMax Virtual Appliance, Dell Unisphere 360, Dell Solutions Enabler Virtual Appliance remediation is available for multiple security vulnerabilities that could be exploited by malicious users to compromise the affected system.
Updated:  February 25, 2026 ID: 000402262

Dell PowerMaxOS, Dell PowerMax EEM, Dell Unisphere for PowerMax, Dell Unisphere for PowerMax Virtual Appliance, Dell Unisphere 360, Dell Solutions Enabler and Dell Solutions Enabler Virtual Appliance remediation is available for multiple security vulnerabilities that could be exploited by malicious users to compromise the affected system.
Updated:  February 19, 2026 ID: 000302223

APEX AIOps Observability is a no-cost cloud-native application that proactively monitors and measures the overall health of your storage systems through intelligent, comprehensive, and predictive analytics.
Updated:  February 05, 2026 ID: 000067484

Dell PowerMaxOS 5978, Dell PowerMax OS 10.0.1.5, Dell PowerMax OS 10.1.0.2, Dell Unisphere 360, Dell Unisphere for PowerMax, Dell Unisphere for PowerMax vApp, Dell Solutions Enabler vApp, and Dell PowerMax EEM remediation is available for multiple security vulnerabilities that could be exploited by malicious users to compromise the affected system.
Updated:  January 14, 2026 ID: 000223609

Dell Unisphere for PowerMax, Dell Unisphere for PowerMax Virtual Appliance, Dell Solutions Enabler, Dell Solutions Enabler Virtual Appliance, Dell Unisphere 360, Dell VASA Provider Virtual Appliance, and Dell PowerMax Embedded Management remediation is available for multiple security vulnerabilities that could be exploited by malicious users to compromise the affected system.
Updated:  January 13, 2026 ID: 000218009

Dell Unisphere for PowerMax, Dell Unisphere for PowerMax Virtual Appliance, Dell Solutions Enabler, Dell Solutions Enabler Virtual Appliance, Dell Unisphere 360, Dell VASA Provider Virtual Appliance, and Dell PowerMax Embedded Management remediation is available for multiple security vulnerabilities that could be exploited by malicious users to compromise the affected system.
Updated:  January 13, 2026 ID: 000215566

Dell Unisphere for PowerMax, Dell Unisphere for PowerMax Virtual Appliance, Dell Solutions Enabler, Dell Solutions Enabler Virtual Appliance, Dell Unisphere 360, Dell VASA Provider Virtual Appliance, and Dell PowerMax Embedded Management remediation is available for multiple security vulnerabilities that could be exploited by malicious users to compromise the affected system.
Updated:  January 09, 2026 ID: 000211832

All the masking view information is visible in SYMCLI. The customer is unable to see the masking view information for all local arrays. Within Unisphere, none of the array masking view details are visible.
Updated:  January 06, 2026 ID: 000061535

Intermittent failures saving a file in a username expanded home directory when the computer account also connects to the share but cannot find the file.
Updated:  December 16, 2025 ID: 000079025

This article provides guidance on updating customer data on the Service Requests (SRs) or accounts. It outlines what changes can be made by customers and the account team, as well as steps for modifying information and setting up Service Request notifications.
Updated:  November 04, 2025 ID: 000228006

Dell PowerMaxOS, Dell PowerMax EEM, Dell Unisphere for PowerMax, Dell Unisphere for PowerMax Virtual Appliance, Dell Unisphere 360, Dell Solutions Enabler and Dell Solutions Enabler Virtual Appliance remediation is available for multiple security vulnerabilities that could be exploited by malicious users to compromise the affected system.
Updated:  October 20, 2025 ID: 000370508