Articles
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This document highlights minimum, recommended, and latest code versions for Dell Technologies Enterprise and Datacenter Infrastructure products. We carefully evaluate and monitor code deployment data to ensure that product releases meet our stringent expectations to provide our customers with reliable products and solutions.
Updated: April 13, 2026
ID: 000205512
Data Domain Capacity Resolution Path.
Updated: January 21, 2026
ID: 000192662
NetWorker: Backup fails with "Err: 5955-nfs setattr failed (NFS: Illegal minimum retention time)" when DD Retention Lock enabled
Updated: April 16, 2026
ID: 000224363
NetWorker: Enhanced DD Boost cloning fails with error 'nsrclone: ddcl_filecopy_status failed: Retrieving the status of a file copy operation failed ([5009] I/O error)'.
Updated: April 16, 2026
ID: 000079243
Dell PowerProtect Data Domain remediation is available for multiple security vulnerabilities that could be exploited by malicious users to compromise the affected system.
Updated: April 16, 2026
ID: 000450699
This KB describes how to restart (IPL) an IOP on an IBM System i.
Updated: April 16, 2026
ID: 000452931
Oracle Database backups succeed with a single channel (NMDA default script) but fail with four channels due to Data Domain timeouts.
Updated: April 15, 2026
ID: 000067671
This Articles provide information regarding the error : DD Retention Lock Compliance Mode is enabled on this system. License modification requires Security Officer credentials and can be performed only via the Command Line Interface.
Updated: April 14, 2026
ID: 000450931
This article provides download links and status information for current PowerProtect Data Domain Operating System (DDOS) releases, including feature and Long‑Term Support (LTS) versions. It also outlines upgrade considerations, documentation references, and supported platforms.
Updated: April 14, 2026
ID: 000081247
Avamar backups to Data Domain fail with error 5005, DDR result code: 1, desc: no room left. The issue occurs when the Data Domain disk staging area is not configured or is disabled, causing Avamar to fail while creating the required staging directory.
Updated: April 13, 2026
ID: 000203440
This article provides information about the patch release updates to the Dell PowerProtect Data Domain Operating System (DDOS), PowerProtect Data Domain Virtual Edition, PowerProtect Data Domain Management Center (DDMC), DD BoostFS, and DD Boost OpenStorage for Release 8.6.1.x.
Updated: April 13, 2026
ID: 000420246
This article provides information about the patch release updates to the Dell PowerProtect Data Domain Operating System (DDOS), PowerProtect Data Domain Virtual Edition, PowerProtect Data Domain Management Center (DDMC), DD BoostFS, and DD Boost OpenStorage for Release 8.3.1.x.
Updated: April 13, 2026
ID: 000333245
This article provides information about the patch release updates to the Dell PowerProtect Data Domain (DD) OS, PowerProtect DD Virtual Edition (DDVE), PowerProtect DD Management Center (DDMC), DD BoostFS, and DD Boost for OpenStorage Release 7.13.1.0, 7.13.1.05, 7.13.1.10, 7.13.1.20, 7.13.1.25, 7.13.1.30, 7.13.1.40, 7.13.1.50,7.13.1.60 and 7.13.1.70.
Updated: April 13, 2026
ID: 000223543
How to Generate the Access key and PIN to configure the Support assist on DDVE
Updated: April 09, 2026
ID: 000450225
This article outlines how to access your Data Domain Transformational Licensing Agreement (TLA) in My Account | Dell Software Licenses.
Updated: April 09, 2026
ID: 000225425
This article provides information about the Replication Version Compatibility Matrix. It provides information about supported replication (MTree, directory, collection, and delta) for different configurations per Data Domain operating system versions.
Updated: April 08, 2026
ID: 000228084
A Data Domain was removed without removing associated backups from Avamar, causing hfscheck to fail with MSG_ERR_DDR_ERROR due to the nonexistent ddrindex.
Updated: April 08, 2026
ID: 000027039
This article explains that DD Boost does not support LDAP authentication and requires local users to access storage units. It describes how to create local users, assign them to DD Boost, and map them to specific storage units.
Updated: April 07, 2026
ID: 000019147
This article describes how to verify if an unexpected event has generated a process or kernel core file on a Data Domain. It also provides instructions for locating the corresponding file and uploading it for analysis by Data Domain support and engineering.
Updated: April 07, 2026
ID: 000043398
How to find the Software Serial ID (SWID) that is required to open a service request or support case for software products.
Updated: April 07, 2026
ID: 000221319
vProxy Image level restores done from the NetWorker Management Console (NMC) may fail with "ERROR: [156] ddp_connect_with_config() failed,Hostname: <Data-Domain-Name>" seen from the "Recovery Results" page.
Updated: April 06, 2026
ID: 000031485
This article describes how to handle the new Google Trust Services Certificate for Data Domain system deployed on Google Cloud Platform with Active Tier on Object Storage (ATOS).
Updated: April 03, 2026
ID: 000186120
How to recall backups that were migrated to Data Domain Cloud Tier.
Updated: April 01, 2026
ID: 000019697
This article explains the process for using a new encryption key.
Updated: March 31, 2026
ID: 000011057
This article explains the poor replication and recovery performance of Microsoft SQL striped backups using NetWorker and NMM on Data Domain systems. The issue occurs because SQL VDI striping causes fragmented data storage. Upgrading NMM to version 8.2.1.4 or later and applying specific registry settings on the SQL server optimizes VDI data handling and improves Data Domain deduplication efficiency.
Updated: March 30, 2026
ID: 000017949
The default password for Data Domain Management Center may be required.
Updated: March 30, 2026
ID: 000010984
This article explains the support status, limitations, and recommended alternatives when considering MTree replication for the default "backup" MTree on Data Domain systems.
Updated: March 30, 2026
ID: 000010887
Taking snapshot on live DDVE / Backup a live DDVE VM.
Updated: March 30, 2026
ID: 000010805
This article explains how to delete an mtree that contains a vDisk pool when the "mtree delete" command fails.
Updated: March 30, 2026
ID: 000010330
This article provides a process overview for Data Domain Operation System (DDOS) upgrades on Data Domain Highly Available (HA) pairs.
Updated: March 30, 2026
ID: 000009653