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A DLm command issued through System Manager may return the message "Could Not Run Command on VTEn" if execution exceeds 60 seconds.
Updated: May 13, 2026
ID: 000195373
Enabling Guaranteed replication causes all tape mounts to the affected drives to hang.
Updated: May 12, 2026
ID: 000195052
Explore the Dell End of Service Life (EOSL) and End of Life (EOL) list for converged infrastructure, storage, and storage networking products. Access End-of-Life documents for hardware, software, and firmware release and service dates
Updated: June 15, 2026
ID: 000185734
This article describes the procedure for users to get notifications of documents published on any product that has notification abilities.
Updated: June 10, 2026
ID: 000183044
This article describes how to find the serial number, product ID, or Product Serial Number Tag (PSNT) that is required to open a service request or support case for Dell Storage and Data Protection hardware products.
Updated: June 05, 2026
ID: 000021638
This article explains Dell guidelines on company administrator assignment.
Updated: May 24, 2026
ID: 000379388
This article explains how to assign an Initial Company Administrator.
Updated: May 23, 2026
ID: 000374134
This article explains how to promote Company Administrators.
Updated: May 23, 2026
ID: 000374126
SK Hynix PE8010 & PE8030 NVMe M.2 drives have been observed to report a PDR3 Event Code and failed status.
Updated: May 21, 2026
ID: 000225181
This article provides a quick check on the Data Domain to see if the Disk Library for Mainframes (DLm) is configured. From the Data Domain (DD) Command Line Interface (CLI) or ASUP output, perform a string search on 'dlmconfig' which is a decent DLm indicator. DLM PSNT and Serial number can possibly be found as well.
Updated: May 19, 2026
ID: 000218717
DLMHOST started task sample JCL from older versions specifies EOL console name parm.
Updated: May 18, 2026
ID: 000216398
Command processor job completes but has no output
Updated: May 17, 2026
ID: 000211934
Error message "Failed to find a key related to the certificate" received when uploading server certificate PEM file using DLm System Manager (DSM).
Updated: May 16, 2026
ID: 000210189
How to use DLMSCR with Control-M Tape
Updated: May 16, 2026
ID: 000209783
Customer receives SNMP alerts even thought they are disabled during an upgrade.
Updated: May 16, 2026
ID: 000206200
VTE1 DLMF:DLmV0994E: Required service (dlmaut) failed - dial home
Updated: May 16, 2026
ID: 000206197
DLm0045E error is issued when the /lockfs/LOCK NFS mount point is unavailable for a short period of time.
For DLm and Data Domain solutions, this alert may be issued for a Data Domain file system restart, panic, or failover event.
Updated: May 15, 2026
ID: 000204852
A tape that is created with either an explicit retention period of zero days or with no retention period specified, using a DLm Device with Data Domain Retention Lock (DDRL). The request is not honored by the DLm solution, and instead, a longer retention period is applied depending upon the storage retention lock dates specified.
Updated: May 15, 2026
ID: 000204108
DLm units upgraded to 5.3.x with more than 100 NFS mount points on a single virtuent instance may encounter degraded performance. Upgrade to DLm 5.4.0.4 or later.
Updated: May 14, 2026
ID: 000200397
Vary tape drives offline at the mainframe, power down the VTEs, then the storage arrays. Power on in reverse order.
Updated: May 14, 2026
ID: 000199338
A slow mount condition caused the mainframe to unready the DLm device, this can hang the job or orphan the tape mount. See partner notes for additional information.
Updated: May 13, 2026
ID: 000198155
CloudIQ combines proactive monitoring, machine learning and predictive analytics so you can take quick action and simplify operations of your on-premises infrastructure and data protection in the cloud.
Updated: May 13, 2026
ID: 000198149
DLm Guaranteed Replication may not be causing or contributing to a job with a S522 abend.
Updated: May 13, 2026
ID: 000196766
DLm FICON selective reset, or system reset flood may hang the VTE FICON driver.
Updated: May 13, 2026
ID: 000196560
DLm: vtd application time is not synced to DLm VTE time
Updated: May 12, 2026
ID: 000192254
Numerous DLm0642E messages during DLm ERASE activity at DLm code level 5.4.0.0 may cause threads to stop responding, requiring a restart of the Virtuent application. Issue is fixed in DLm 5.4.0.1 and later code.
Updated: May 11, 2026
ID: 000191670
Update to DLm Write Once Read Many (WORM) tapes is not permitted.
Updated: May 11, 2026
ID: 000191344
Customer Viewable / DLm health check Data Mover status check fails on data mover getreason command; DLm Tools error - ref: DLm Escalation DLME-5122
Updated: May 11, 2026
ID: 000191228
likely a transient condition during configuration install. Check the bti and configuration logs if necessary.
Updated: May 11, 2026
ID: 000191166
DLMCMD must be APF authorized.
Updated: May 11, 2026
ID: 000190469