Articles
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Learn how to create and export a SupportAssist Collection using iDRAC9 and iDRAC10 on Dell devices. Resolve technical issues with this step-by-step guide.
Updated: September 04, 2026
ID: 000126308
This article describes how to find the iDRAC's current MAC address.
Updated: September 02, 2026
ID: 000226214
If the LifeCycle Controller (LCC) is enabled but it is missing in the menu during the POST, it is possible that you must import the iDRAC license to enable it again.
Updated: September 03, 2026
ID: 000205309
Most PowerEdge servers and other products that leverage a PowerEdge server hardware have an embedded Integrated Dell Remote Access Controller. This article helps to quickly identify the iDRAC version.
Updated: September 02, 2026
ID: 000177885
This article explains how to perform a consistency check using Dell OpenManage Server Administrator (OMSA).
Updated: September 02, 2026
ID: 000139796
This article explains how to use the Import Server License feature to import an iDRAC license from the Lifecycle Controller UI.
Updated: September 02, 2026
ID: 000139682
This article explains how to enable and disable lockdown mode in iDRAC9.
Updated: September 02, 2026
ID: 000135182
The article describes updating Dell PowerEdge server firmware through Integrated Dell Remote Access Controller (iDRAC) 7, 8, 9, or 10. It details downloading the firmware image, logging in to the iDRAC web interface, uploading the image for installation, and managing pending updates.
Updated: September 02, 2026
ID: 000134013
The SSL certificate is valid, but the process to replace the existing certificate cannot be completed or with error.
Updated: September 01, 2026
ID: 000404229
This page explains the difference between drivers and firmware and how to update them on Dell PowerEdge Servers using different methods.
Updated: August 31, 2026
ID: 000128194
The Integrated Dell Remote Access Controller 9 (iDRAC9) provides comprehensive, embedded management across the PowerEdge family of servers. IDRAC9 automation that lets your organization grow, and security that ensures peace of mind. It is a key technology in the OpenManage portfolio. Users can build a management solution that matches your needs, and by leveraging iDRAC, ensures optimal server management.
Updated: August 28, 2026
ID: 000178016
The iDRAC9 System Event Log (SEL) stores a maximum of 512 entries, and the Lifecycle Controller (LC) log has a maximum size of 800 KB. This article explains the capacity limits for each log type and recommends proactive log export to preserve important system event data.
Updated: August 27, 2026
ID: 000459699
HWC8010 or HWC8011 UEFI errors in POST for iDRAC Hardware Configuration Validation typically occur due to firmware updates or the addition or removal of hardware components. Review system logs and investigate any recent changes before applying this solution.
Updated: August 27, 2026
ID: 000228171
This article explains different methods to reset, power drain or perform a virtual AC cycle.
Updated: August 19, 2026
ID: 000175625
This article explains how to change the default iDRAC9 password using the iDRAC web interface, RACADM, or Lifecycle Controller on Dell PowerEdge servers.
Updated: August 13, 2026
ID: 000177787
Dell iDRAC9 and iDRAC10 remediations for an sqlite security vulnerability that could be exploited by malicious users to compromise the affected system.
Updated: August 10, 2026
ID: 000497919
Dell iDRAC9 and iDRAC10 remediations for an Information Disclosure security vulnerability that could be exploited by malicious users to compromise the affected system.
Updated: August 10, 2026
ID: 000497902
This article provides guidance on using the Redfish API with Dell integrated Remote Access Controller.
Updated: August 07, 2026
ID: 000178045
This article explains the procedure to open a Service Request (SR) using the Dell support page.
Get help fast for your Dell device. No more waiting on hold. No more tech headaches.
Dell makes it simple to fix problems, schedule repairs, or get support—right from your device or our support website.
Updated: August 03, 2026
ID: 000132371
Dell PowerEdge server firmware updates that leverage iDRAC partitions for staging may fail when the iDRAC partition is near capacity.
Updated: July 31, 2026
ID: 000491465
Dell iDRAC9 remediation is available for multiple security vulnerabilities that could be exploited by malicious users to compromise the affected system.
Updated: July 14, 2026
ID: 000489193
This article describes an issue affecting PowerEdge servers running iDRAC9 in which the error SWC5008 asserts in the SEL multiple times.
Updated: July 11, 2026
ID: 000181333
Information about license requirements and management using different System Management tools Applications such as DLM, Dell Digital Locker, and DDLA enable you to manage licenses.
Updated: July 10, 2026
ID: 000203857
This article shows information about installing PowerEdge Rack & Tower Severs and configuring iDRAC and iSM.
Updated: July 10, 2026
ID: 000203859
Information about servicing and troubleshooting issues in your Dell PowerEdge Rack and Tower servers' hardware and System Management tools
Updated: July 10, 2026
ID: 000203864
Learn how to set up a Dell PowerEdge server by configuring iDRAC, launching the Lifecycle Controller, updating firmware, and installing a supported OS.
Updated: June 29, 2026
ID: 000123958
This article gives the procedure to clear the iDRAC job queue on Dell servers.
Updated: June 29, 2026
ID: 000206353
Get help accessing Dell PowerEdge iDRAC including default usernames and password, reset method, and remote login troubleshooting.
Updated: June 25, 2026
ID: 000133536
This article explains multiple methods to reset the Integrated Dell Remote Access Controller (iDRAC) both locally and remotely including reset, reset to defaults and reset to customer configuration.
Updated: June 25, 2026
ID: 000126703
The following article provides information about the Languages Option available in the BIOS, Lifecycle Controller, and the Integrated Dell Access Controller (iDRAC) on Dell PowerEdge Systems and How to change it.
Updated: June 24, 2026
ID: 000135184