NativeEdge

This document provides step-by-step instructions for installing Ubuntu 24.04 LTS Server from ISO media and configuring it as a Dell NativeEdge Witness Node. The installation uses minimal packages to optimize performance and security. The usual and recommended method for installing a Dell NativeEdge Witness Node is to use the free blueprint provided in the NativeEdge blueprint catalog. This manual installation guide is intended for users who, for specific reasons, must create a witness node manually instead of using the automated blueprint deployment.

The Dell Automation Platform orchestrator displays a critical alert for the modification to the security setup of Orchestrator Microsegmentation. Alert code 0x20010002 is shown.

This article addresses an issue in NativeEdge Orchestrator (NEO) version 3.1 and also Dell Automation Platform versions 1.0 - 2.1. The system becomes unavailable due to expired mTLS certificates. The issue affects systems that have been running for longer than one year. The internal mTLS certificate rotation mechanism fails to renew certificates in time, causing widespread pod startup failures and making the NEO user interface inaccessible. This issue was identified as affecting all systems with expiring mTLS certificates approximately one year after initial deployment.

In NativeEdge environments, attempting to enable USB controller passthrough for a virtual machine (VM) on Gateway 3200 (EGW3200) results in VM update failure. This behavior is not a defect but a platform limitation, as USB controller passthrough is only supported on EGW5200 devices and not on EGW3200.

This article explains how to retrieve a log bundle to troubleshoot issues Dell Automation Platform (On Prem)

Expected storage volumes (virtual disks) are not created immediately when a DisableRAID job run through the ECE Agent completes with a SUCCESS status on Dell PowerEdge devices with a RAID controller.

Firmware upgrade process for XR5610 systems fails because the systems have firmware versions that do not match the expected firmware lock versions. The Native Edge Orchestrator firmware update service cannot find a valid upgrade path for the devices because the current versions on the systems are not recognized in the available catalog.

During a software bundle deployment, a host firewall may be configured to block traffic on Kubernetes pod network interfaces. This prevents the Container Network Interface (CNI) plugin from communicating. This issue is observed with McAfee Endpoint Security firewall but may occur with any host firewall solution.

The NativeEdge Outcome node firmware bundle is showing Unknown for PowerEdge systems which contain a HBA355i.

This article describes issues seen during an attempted default TLS certificate with a custom certificate using Portal UI.

Dell Native Edge Orchestrator (EO) remediation is available for multiple security vulnerabilities that could be exploited by malicious users to compromise the affected system.

A NativeEdge Asset reports an incorrect IP address for its management address.

This article explains an issue where the kernel drivers fail to detect one of the NVIDIA Graphics Processing Units (GPU) in a Unified Extensible Firmware Interface (UEFI) Virtual Machine (VM) configured with multiple GPU passthroughs.

When updating a deployment the Deployment_id input update requires manual change of the deployment to allow the update to complete.

Upload of Dell Private Cloud Zip bundle to Orchestrator fails with "Invalid blueprint" error.

A NativeEdge Virtual Machine (VM) which is imported from VMware vCenter with multiple disks can fail to boot.

This article describes a rare issue where the Deployments and Blueprints pages fail to load, resulting in a 504 Gateway Time-out error. The error is potentially related to the nginx server. A workaround is provided to resolve the issue.

This article describes the solution for Dell Automation Platform Upgrade Issues, when Portal Vault pods are not coming up.

This article explains Dell guidelines on company administrator assignment.

In rare circumstances, a NativeEdge Gateway with a 5g modem disconnects and is unable to reconnect until the device is rebooted.

In rare circumstances, it is possible that the device's staging partition free space is fully consumed.

This article explains how to assign an Initial Company Administrator.

This article explains how to promote Company Administrators.

Java-based containerized applications (such as Keycloak) may experience unexpected termination due to out-of-memory (OOM) errors when running on Linux Kernel 6.12 or later. This issue stems from changes in how the kernel exposes "cgroup" memory limits. These changes affect the Java Virtual Machine's (JVM) ability to detect and respect container memory constraints correctly.

On-Premises Dell Automation Platform installation fails with error: chunk N does not exist. (In this case, N represents a number. The number can be different per attempt.)

This article explains why a Litmus Edge deployment fails at the step Install_init_config and how to resolve the issue.

Attempting NativeEdge Endpoint 3.1 Server Firmware upgrade after upgrading the NativeEdge Endpoint Operating Environment (NEOE) to 3.1, can result in a Trusted Platform Module (TPM) resealing error.

Upgrading from NativeEdge endpoint firmware 2.2.0.0 to 3.0.0.0 triggers a stamping fallback to 2.2.0.0 due to a missing catalog in 3.0.0.0. This issue causes no functional impact.

This article aims to help with Troubleshooting Dell NativeEdge Installation: Resolving Pod Startup Issues

NativeEdge Endpoints onboard to NativeEdge Orchestrator (NEO) using the Dell Public Rendezvous (RV) server when they have access to the Internet. This article explains how to troubleshoot RV connectivity issues.