PowerEdge R640

This article provides information about the LIC008 error seen when importing the IDRAC License.

This article provides information about how to verify if a Network Interface Card (NIC) is compatible with a PowerEdge Server.

NVIDIA has updated the signing certificate for its UEFI network driver from Microsoft UEFI CA 2011 to Microsoft UEFI CA 2023. PowerEdge 17G platforms already trust the CA 2023 certificate, but 15G/16G and earlier servers require a BIOS update released in December 2025. Systems without this updated certificate support may fail to initialize the NIC UEFI driver when Secure Boot is enabled.

PowerEdge servers do not support operating system installation, or boot from direct CPU‑attached NVMe SSD drives if the metadata format size is not set to 0.

PowerEdge connected Dell NVMe SSDs with the Limited Retry (LR) bit set may experience an increase in failures due to elevated media and data‑integrity error rates.

Server BIOS Update Guidelines for Microsoft Secure Boot Certificates are provided in this article.

PowerEdge 14G, 15G, 16G, and 17G servers skip Preboot eXecution Environment (PXE) boot when an "Unavailable" entry is last in the boot order.

PowerEdge 14G/15G/16G Intel platforms Power Recovery setting does not work after Complementary Metal-Oxide Semiconductor (CMOS) battery failed or removed.

Fans reporting FAN0000/FAN0001 errors (RPM below warning or critical) should be removed and swapped to another connector; if the error follows the fan, replace it.

Dell PowerEdge Toshiba MG08 and MG09 hard drives may encounter uninterruptible Background Media Scanning (BMS), causing I/O errors, or timeouts.

Encountering PR8 errors in the LifeCycle (LC) log when using a BlueField-3 (BF3) Data Processing Units (DPU) card (DPN: HFWRM).

The article provides the solution to the firmware update errors for ConnectX-4 LX NICs SWB 76DNG version 14.32.21.02 & ConnectX-5 dual port SWB 1GF8G version 16.35.40.30.

Dell Micron 7450 and 7500 Non-Volatile Memory Express solid state drives may encounter drive initialization failure due to a firmware issue, resulting in the solid state drives being unrecoverable.

This article provides information about CPU Machine Check errors and common causes and proper handling when errors are seen.

Unsure about the procedure to update a specific component's firmware in a PowerEdge system? Learn how to in this specific article.

Dell Samsung PM893 SSDs with Firmware HJ55 or Earlier Experience Premature SMART Failures

New deployments of OpenManage Enterprise 4.4.0 are experiencing service failures after configuring the time zone for GMT +02:00 Helsinki, Kyiv, Riga, Sofia, Tallinn, Vilnius. The issue is only seen on fresh deployment of OpenManage Enterprise (OME) 4.4.0 on Hyper-V. Deploying OpenManage Enterprise (OME) on other hypervisors is not impacted.

R7725, R6725, R7715, and R6715 the number of CPU Cores is not recognized correctly.

PowerEdge: Dell service support for end of industry production of 2.5" 15k RPM SAS hard drives

Dell Technologies advises against downgrading Hard Drive or SSD firmware, except in validated scenarios, due to unpredictable results and version reporting issues.

After a system restart, the Integrated Dell Remote Access Controller (iDRAC) may not display the Virtual Disk information intermittently.

Leveraging the 'Reboot Required' filter and selecting all items in this filtered view results in the 'make compliant' job applying all non-compliant firmware components. An unexpected reboot of the target is seen as components that do require a restart are deployed to the target. The issue is only seen if selecting all objects and using the 'Reboot Required' filter. All other filters work as designed.

Performing a "yum update" check for Red Hat Enterprise Linux or SuSE Linux for Enterprise Servers updates may fail due to improper iDRAC RPM in the Dell YUM repository on linux.dell.com.

PowerEdge servers crash with PCIe fatal errors while updating Kioxia CM6 NVMe drive firmware.

DSU and SUU may not inventory any server components due to a crash caused in the invcol.exe module. Inventory Collector 24.09 and newer is no longer fully compatible with Windows Server 2016.

CPUs can be perceived to be hot while server is idle.

Various Dell enterprise products behave unexpectedly if IPMI is intentionally disabled from communicating between the operating system and iDRAC. This can be done by disabling the "In-band Management Interface" setting in BIOS System Security settings.

Dust or chemical contamination at the endface of a fiber optic LC connector or transceiver module impedes signaling. Dell engineering teams have verified cases in which a fully functional port appears to be a bad port because dirty optical connectors manifest as a port failing loop testing with acceptable power measurement levels. Cable connectors should be cleaned and when stored must be protected from dust particle or chemical contamination.

iDRAC Service Module (iSM) 5.4 and older versions fail to upload SupportAssist collections back to Dell. A "handshake API" error occurs. This upload feature has been deprecated due to the receiving servers at Dell had been decommissioned.

The Dell SS540 SAS solid state drive is reported as not correctly functioning.