Articles
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This article provides PowerEdge server troubleshooting for No Power, No POST, No Boot and No Video issues. This includes blade, rack, and tower servers.
Updated: January 05, 2026
ID: 000152161
This article provides information about the LIC008 error seen when importing the IDRAC License.
Updated: December 09, 2025
ID: 000353269
This article provides information about the iDRAC default credentials, and how to rest the password.
Updated: January 05, 2026
ID: 000133536
This article provides instructions on how the customer can gather their recovery key from their Trusted Platform Module (TPM) enabled host. The customer should keep the recovery key from each of their hosts in a safe place. Hardware replacement activities, such as system board replacements, require the recovery key for a smooth process.
Updated: December 29, 2025
ID: 000220136
This article provides information about how to boot past the Driver Health Manager Screen.
Updated: December 23, 2025
ID: 000148089
This article provides information about the VLT0204 error code and guidance.
Updated: December 16, 2025
ID: 000403266
How to debug the ESXi Machine Check Exception (MCE) purple diagnostic screen (PSOD) with an example.
Updated: December 10, 2025
ID: 000215212
This article explains what a predictive drive failure (error code PDR16) means, why it occurs, and provides step-by-step instructions to troubleshoot and resolve the issue. It covers recommended actions such as backing up data, updating firmware, and replacing the disk if necessary to ensure storage health and prevent data loss.
Updated: December 09, 2025
ID: 000126418
This article explains what disk errors PDR1001 and PDR3 mean on Dell PowerEdge servers, how physical drive LED indicators provide quick visual diagnostics, and the best practices to resolve these issues. By understanding these alerts and acting promptly, you can maintain storage health, prevent downtime, and protect critical data.
Updated: December 04, 2025
ID: 000143247
Learn how to create a bootable USB with Rufus to update Dell PowerEdge servers. Follow the step-by-step instructions to prepare and create a bootable USB media.
Updated: December 04, 2025
ID: 000141551
This article provides information about Windows Server 2016 Essentials where in the initial settings it stops responding at 16% according to the screens below. This issue occurs when installing the OS with the media shipped with the equipment.
Updated: December 04, 2025
ID: 000146750
This article provides information about key capabilities of Dell PowerEdge Rack and Tower servers, the types of servers offered based on usage purposes, and a brief introduction to the Systems Management tools to discover, manage, monitor, and upgrade server components.
Updated: December 03, 2025
ID: 000203855
Understand and troubleshoot PowerEdge hard disk drives, RAID, PowerEdge RAID Controller, and other storage hardware such as cables, backplane, so forth.
Updated: December 03, 2025
ID: 000110444
This is the start-up page for a new Dell PowerEdge Server with an Integrated Dell Remote Access Controller (iDRAC). The article details system installation, use of the iDRAC, LifeCycle Controller (LCC) configuration, and installing an operating system.
Updated: December 03, 2025
ID: 000123958
This page explains the difference between drivers and firmware and how to update them on Dell PowerEdge Servers using different methods.
Updated: December 02, 2025
ID: 000128194
The PowerEdge embedded LifeCycle Controller provides a simplified method for installation of supported Windows Server and Linux server operating systems with the OS Deployment feature.
This article explains how to use the iDRAC LifeCycle Controller to install a supported operating system on most Dell PowerEdge servers. Step-by-step instructions and OS installation videos for Windows Server, Ubuntu Server LTS, SUSE Linux Enterprise Server, or Red Hat Enterprise Linux installation with LifeCycle Controller
Updated: December 02, 2025
ID: 000130160
This article explains how to enter in the System Menu (BIOS) of a PowerEdge Dell Server using the shortcut F2.
Updated: December 02, 2025
ID: 000176910
Dell's firmware catalogs for customized versions of Dell's VMware ESXi 8.x releases. When the Dell customized ESXi versions are used along with corresponding firmware catalogs, the end to end required state is achieved.
Updated: December 02, 2025
ID: 000225273
This article explains how to create a Virtual Disk using the System Settings menu.
Updated: December 01, 2025
ID: 000178269
To ensure optimal performance and stability for your Dell system, be aware of the latest updates available for the drivers and firmware. There are several systems to do this as explained in the article below.
Updated: November 26, 2025
ID: 000127716
This article provides information about exporting the Tech Support Report (TSR) / SupportAssist Collection, including the Operating System, Application Data, and the RAID controller log. This is done using the integrated Dell Remote Access Controller (iDRAC) command-line interface (CLI) of Dell PowerEdge servers generations 12, 13, and 14.
Updated: November 21, 2025
ID: 000120100
This article explains why the Windows Boot Drive (hosting the C:\ volume) may show as removeable media in Windows and how to override the behavior when necessary.
Updated: November 21, 2025
ID: 000221557
Hardware Diagnostics are embedded tools installed in the pre-OPERATING SYSTEM of your server to check hardware is working as designed.
Updated: November 19, 2025
ID: 000132726
This article explains how to resolve a situation where a Virtual Machine (VM) fails to power on due to issues with a disk consolidation or snapshot.
Updated: November 17, 2025
ID: 000209549
This article is a step-by-step guide on how to replace a hard drive.
Updated: November 14, 2025
ID: 000143539
This article describes how to gather the necessary log files to troubleshoot a vSphere Tanzu issue.
Updated: November 12, 2025
ID: 000187022
Find answers and resources to get started or do more from your MyService360 dashboard with enterprise services data analytics and visualizations.
Updated: November 10, 2025
ID: 000124666
This article explains what Snapshots is.
Updated: November 06, 2025
ID: 000138040
This article lists the PowerEdge RAID Controllers (PERC) by series family (generation) for Dell systems. There are several types of PERC controllers available depending on internal or external storage connectors, maximum drive support, and RAID support.
Updated: October 30, 2025
ID: 000131648
When Dell OpenManage Integration with Microsoft Windows Admin Center (OMISWAC) 3.0 fails to update or return compliance, then collect logs and report back to Dell Support.
Updated: October 29, 2025
ID: 000210131