PowerFlex rack HW

This article provides links to PowerFlex rack technical documentation.

This document highlights minimum, recommended, and latest code versions for Dell Technologies Enterprise and Data Center Infrastructure products. Dell carefully evaluates and monitors code deployment data to ensure that product releases meet our stringent expectations to provide our customers with reliable products and solutions.

Explore the Dell End of Service Life (EOSL) and End of Life (EOL) list for converged infrastructure, storage, and storage networking products. Access End-of-Life documents for hardware, software, and firmware release and service dates

This article explains how to troubleshoot the alert PFX00102.0000207 - The PowerFlex management platform message bus health diagnostic failed.

During vTree migration, SDS nodes running PowerFlex 3.6.7 may panic, resulting in a data unavailability (DU) event. In earlier PowerFlex versions, the migration process may become stuck indefinitely and fail to complete.

This article explains steps to do OS Conversion while node is in BIOS mode.

This article shows the PowerFlex release matrix, and guidance on how to correlate the various packages.

This article explains how to reboot different node types for PowerFlex system

Use this procedure to configure and maintain audit logs of a user in a separate file commands.log in SVMs and PowerFlex storage-only nodes and transmit them to the remote servers.

This article details three ways to change the ESXi host root password; by vSphere Client, ESXi shell, or System Customization. The article also details how to update the vCenter admin passwords.

During an HCI upgrade, ESXi 7 hosts running a Lenovo OEM VIBs to ESXi 8 upgrade fails

PowerFlex Management Platform (PFMP) generates syslog messages that omit the sending server's hostname, violating the standard format and affecting audit‑log retention.

This article explains the steps to reset the PowerFlex Manager Platform (PFMP) admin password, or any account in the PFMP.

This article explains how to clear device errors from the PowerFlex Manager Platform (PFMP) when a Dial Home (DH) SIO03.02.0000005 is triggered.

This article provides the step-by-step procedures to upgrade the embedded operating system Virtual Machine (VM) running the PowerFlex management platform.

This article explains how to enable ssh for MDS node to have a successful upgrade.

The CloudLink support matrix provides information about the supported hypervisors, platforms, key protectors, products, and PowerFlex versions for CloudLink.

Log entries report corrected errors from a Dual In-line memory module (DIMM) and CMCI storm messages, causing CPU usage that stalls the SDS raising latency and decoupling SDS.

A severe Power System Test 0210 (PST0210) alert shows a POST failure that halts BIOS; the OS is pingable briefly then stops after ~5 minutes, due to a faulty non‑volatile memory module (NVDIMM).

A power‑off occurs when the inlet temperature exceeds the critical limit because the alert action is configured to shut down; the temperature condition itself does not trigger an automatic shutdown.

iDRAC logs RED097 because the Non‑Volatile Memory express (NVMe) firmware image is missing or disabled, the system selects wrong 5CM3G package instead of 5V3P7, aborting storage‑only upgrade.

This article explains how to enable the Single Component Upgrades (SCU) feature.

After upgrading the OS to SLES 15 SP4, the PowerFlex Gateway (GW) stops communicating with the MDM. The same behaviour might occur on OSs that are upgraded to a version released after 2022.

Procedure to update firmware to mitigate an issue of NVDIMM batteries losing charge on PowerFlex Rack and Appliance (R650, R750) nodes.

This article explains how to troubleshoot the alert PFX00102.0000206) The disk space diagnostic failed.

This article explains how to troubleshoot the alert PFX00102.0000207 - The PowerFlex management platform message bus health diagnostic failed.

Only Panduit G5/G6/G7 Power Distribution Unit (PDU) has Logs Available. Every Generation Before This Does Not Have This Feature.

This article explains how to remove orphaned sdnas-gw NATS consumer

Many users have CA policies that prohibit IP addresses in the certificate SAN (Subject Alternative Name) and only FQDNs (Fully Qualified Domain Names) are allowed. The lack of IP addresses in the certificate conflicts with PowerFlex Manager logic when it comes to the zipper or yum repositories that we use. PowerFlex 4.8 has a new feature to support stringent rules for certificates. This is a new security mode within package manager. Now, when creating a custom certificate or the Powerflex appliance certificate, the customer can choose between Standard and Stringent modes. The Standard Mode doesn't require DNS, but includes IPs and FQDNs, and the Stringent mode in which PowerFlex Manager converts the ingress IPS to FQDNs and then builds the repo URLs.

As of PowerFlex Manager 3.8, Secure Remote Services MFT uploads are no longer being pushed out due to code issues. Download files and upgrade using PowerFlex Manager manually instead.