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Dell Technologies Data Protection Advisor (DPA) remediation is available for the Apache Log4j Remote Code Execution Vulnerability that may be exploited by malicious users to compromise the affected system. Dell recommends implementing this remediation as soon as possible in light of the critical severity of the vulnerability.
Updated: May 12, 2026
ID: 000194651
After a reboot, Windows non-clustered devices were not coming online when using PowerShell to online the devices. Coincidentally, the AppSync plugin was recently installed.
Updated: May 09, 2026
ID: 000184429
This article explains how to identify a NetWorker saveset ID (SSID) for a backup job on Data Protection Advisor (DPA).
Updated: September 08, 2026
ID: 000021253
This article explains how to create alert-associated reports for Data Protection Advisor (DPA).
Updated: September 08, 2026
ID: 000020182
How to generate and sign a SSL certificate to establish a secure connection (HTTPS) to the DPA UI in a Linux system.
Updated: September 07, 2026
ID: 000157646
Upgrading DPA on a Windows server fails with a missing iawin32.dll file. The DPA version is not relevant.
Updated: September 07, 2026
ID: 000361080
A restore failed with error 11015, invalid VMDK filename; logs show cancelled browse tasks and failures, caused by a version mismatch between the Avamar proxy (19.7) and server.
Updated: September 03, 2026
ID: 000203720
Welcome to the Avamar Data Migration enabler (ADMe) landing page.
Updated: September 03, 2026
ID: 000182609
Saving a new SharePoint configuration in Dell Data Protection Advisor (DPA) fails with "Error 0 - Unknown error occurred."
Updated: September 03, 2026
ID: 000201203
Dell Data Protection Advisor (DPA) services fail to start automatically after a Linux server reboot when DPA is installed on a non-root or mounted file system.
Updated: August 27, 2026
ID: 000052176
The recommendation process finishes, yet the ESXi hosts and already‑deployed Avamar proxies are absent from the view. This is caused by a software defect in the topology manager WAR file.
Updated: August 13, 2026
ID: 000202374
How to Upgrade or Install NetWorker and Best Practices before Upgrade. Use the Solve Procedure Generator for the step-by-step process.
Updated: July 22, 2026
ID: 000080598
The DPA agent installation fails on a Unix/Linux server with a fatal error, even after reinstalling, uninstalling, or rebooting.
Updated: July 09, 2026
ID: 000168067
If you are required to send daily or weekly reports in HTML format to customers, and you accomplish this with scheduled reports, then you can add custom text (such as a message or company contact information) to the scheduled report by creating a custom VTL template. The custom text displays for all HTML reports using this template.
Updated: July 08, 2026
ID: 000022411
Data Protection Advisor (DPA) scheduled reports are displayed in US date format (MM/DD/YY) even in non-US regions. Ad-hoc reports correctly use the local date format (DD/MM/YY). This issue occurs because the DPA application-service.conf file defaults to a wrapper.lang parameter of "en_US," overriding the OS locale settings.
Updated: July 06, 2026
ID: 000065411
A custom report can be created to list all the Failed Jobs followed by Successful jobs
Updated: July 02, 2026
ID: 000014544
Summary: How to upload support materials or dumps to a Dell Managed File Transfer (MFT) or Dell EMEA File Transfer (DEFT) server. Secure File Transfer Protocol (SFTP) or HTTPS protocols must be used. A temporary MFT or DEFT account must be created.
Updated: July 01, 2026
ID: 000228336
Dell Data Protection Advisor remediation is available for multiple security vulnerabilities that could be exploited by malicious users to compromise the affected system.
Updated: July 01, 2026
ID: 000483949
PPDM discovery is unsuccessful due to missing Group in Inventory.
Updated: June 25, 2026
ID: 000201684
Is DPA impacted by a Microsoft (MS) Active Directory change deprecating legacy RC4 encryption ciphers and requiring AES-256 encryption by default?
Updated: June 24, 2026
ID: 000212968
This article explains the workaround when the DPA Agent installed on NetWorker is not registered with the DPA Application Server.
Updated: June 23, 2026
ID: 000054817
Discovery of NetBackup fails with error "Collector server_name on port 3741 returned an error processing command."
Updated: June 23, 2026
ID: 000054831
Error during upgrade or install "Could not initialize class java.awt.Toolkit"
Updated: June 23, 2026
ID: 000057018
A backup client has no data (white space or is blank) in the report card report.
Updated: June 23, 2026
ID: 000059556
Data Protection Advisor: Avamar Collection Requests Fail with "Failed to connect to database server"
Data Protection Advisor (DPA): Avamar Collection Requests Fail with the message "Failed to connect to database server."
Updated: June 23, 2026
ID: 000052149
DPA Job Monitor requests are not gathering data from NetWorker server even though data collection status is showing success
Updated: June 23, 2026
ID: 000053701
DPA Reports getting stopped responding and not generating properly.
Updated: June 23, 2026
ID: 000056956
This article explains the resolution when DPA server upgrade fails with error 'JRE libraries are missing or not compatible."
Updated: June 23, 2026
ID: 000059591
Data Protection Advisor: After installation DPA Application service fails to start
Updated: June 23, 2026
ID: 000063917
Unable to collect HP DataProtector server from one collector, Message: error parsing line [CRS on the Cell Manager host is not reachable or is not up and running.], skipping entire record.
Updated: June 23, 2026
ID: 000082007