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Connectivity:  Generate Access key
ECS Appliance Software without Encryption

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This document highlights minimum, recommended, and latest code versions for Dell Technologies Enterprise and Datacenter Infrastructure products. We carefully evaluate and monitor code deployment data to ensure that product releases meet our stringent expectations to provide our customers with reliable products and solutions.
Updated:  May 18, 2026 ID: 000205512

Dell EMC ECS remediation is available for the Apache Log4j Remote Code Execution Vulnerability that could be exploited by malicious users to compromise the affected system. Dell recommends implementing this remediation as soon as possible in light of the critical severity of the vulnerability.
Updated:  May 12, 2026 ID: 000194612

SK Hynix PE8010 & PE8030 NVMe M.2 drives have been observed to report a PDR3 Event Code and failed status.
Updated:  May 21, 2026 ID: 000225181

This KB article describes Symptom ID 1906 introduced in ECS 3.8.0.0.
Updated:  May 19, 2026 ID: 000205442

Customer provided private-key failing to upload with a message "Failed to load the private key." There are customers who generate CSR outside of the ECS and provide a signed certificate bundle along with the private key.
Updated:  May 18, 2026 ID: 000216155

ECS GeoDrive folder is missing on local drive.
Updated:  May 18, 2026 ID: 000215245

This KB explains the causes of potential issues related to internal log rotation, and the recommended versions to upgrade to.
Updated:  May 18, 2026 ID: 000214360

This article describes the ability to restrict client IP addresses that can access a CAS bucket.
Updated:  May 18, 2026 ID: 000214011

Implications of changing emcservice & emcmonitor passwords
Updated:  May 17, 2026 ID: 000212797

This article explains the causes of potential performance issues on ECS 3.6, ECS 3.7, and ECS 3.8, and how to remediate them.
Updated:  May 17, 2026 ID: 000212405

An ECS namespace cannot be deleted from UI when all the buckets under the namespace are already deleted and the object count and total object size is reported as zero under the namespace.
Updated:  May 17, 2026 ID: 000211883

xDoctor reports that Network Time Protocol (NTP) servers are not suitable for synchronization, but when checking manually no issue is found.
Updated:  May 17, 2026 ID: 000210976

For systems installed or upgraded to ECS 3.8.0.1 General Availability (GA), pmon is not scheduled to run in crontab.
Updated:  May 16, 2026 ID: 000208138

The aim is to generate a "SAML Service Provider Metadata" file to use S3 authentication on ECS with Microsoft ADFS. It may fail as described. This knowledge article shows a workaround for 3.7 only, for 3.6, see the resolution section.
Updated:  May 16, 2026 ID: 000207887

This knowledge article explains why a user is unable to delete a namespace.
Updated:  May 16, 2026 ID: 000207050

Starting with ECS 3.8.0.x, there is a security issue addressed regarding host header injection (See Release notes for STORAGE-27164).
Updated:  May 15, 2026 ID: 000205031

Explore the Dell End of Service Life (EOSL) and End of Life (EOL) list for converged infrastructure, storage, and storage networking products. Access End-of-Life documents for hardware, software, and firmware release and service dates
Updated:  May 15, 2026 ID: 000185734

ECS service-console check for "Validate Node hostname" or "Check DNS settings" fails due to case mismatch between domain name system (DNS) hostname.
Updated:  May 15, 2026 ID: 000203965

Instructions for GeoDrive Windows upgrade, downgrade and uninstall.
Updated:  May 15, 2026 ID: 000203789

This article addresses an Improper Access Control in the Identity and Access Management (IAM) module. A remote unauthenticated attacker may potentially exploit this vulnerability, leading to read access of unauthorized data. This affects all ECS 3.5.x.x and ECS 3.6.x.x versions.
Updated:  May 14, 2026 ID: 000200962

In ECS 3.7 field is missing in the xml response when listing buckets
Updated:  May 14, 2026 ID: 000198731

After upgrade to ECS 3.6.2.3, ECS 3.7.0.0 or ECS 3.7.0.1, S3 applications may show error: (HTTP 403) The request signature we calculated does not match the signature we provided. This happens for applications using signature version 4 and no configured region, i.e. s3cmd, restic, minio.
Updated:  May 14, 2026 ID: 000198689

This article shows how to get the racadm command working if the above message appears.
Updated:  May 13, 2026 ID: 000196996

Due to the high bucket count, it can be hard to get the information what buckets are ADO enabled/disabled. This KB shows how to accomplish this using CLI.
Updated:  May 13, 2026 ID: 000196980

This KB simply shows the slot numbering of EX300
Updated:  May 13, 2026 ID: 000196815

This knowledge article explains why the ECS UI is unable to log in due login Error 6500 (http: 500): Internal Server Error. An internal server error occurred. Please try again.
Updated:  May 13, 2026 ID: 000196746

Email rules are used to send client reports of alerts being triggered on the ECS. It is configured in xDoctor to allow alerts being sent over a dedicated SMTP to a customer-specific email address recipient.
Updated:  May 13, 2026 ID: 000195909

Apache Log4j security vulnerability
Updated:  May 12, 2026 ID: 000194467

This article describes how to find the serial number, product ID, or Product Serial Number Tag (PSNT) that is required to open a service request or support case for Dell Storage and Data Protection hardware products.
Updated:  May 12, 2026 ID: 000021638

The Dell Technologies ECS Info Hub provides links to ECS documentation.
Updated:  May 12, 2026 ID: 000193346