Isilon Gen6

This document highlights minimum, recommended, and latest code versions for Dell Technologies Enterprise and Data Center Infrastructure products. Dell carefully evaluates and monitors code deployment data to ensure that product releases meet our stringent expectations to provide our customers with reliable products and solutions.

This document highlights minimum, recommended, and latest code versions for Dell Technologies Enterprise and Data Center Infrastructure products. Dell carefully evaluates and monitors code deployment data to ensure that product releases meet our stringent expectations to provide our customers with reliable products and solutions.

Explore the Dell End of Service Life (EOSL) and End of Life (EOL) list for converged infrastructure, storage, and storage networking products. Access End-of-Life documents for hardware, software, and firmware release and service dates

When building or adding SED nodes to a cluster, they must be added in a specific order.

Dell PowerScale OneFS remediation is available for multiple security vulnerabilities that could be exploited by malicious users to compromise the affected system.

NetWorker Data Management Protocol (NDMP) backup sessions connect to one PowerScale node instead of distributing load across multiple nodes due to DNS caching and storage node configuration.

PowerScale Info Hub for OneFS 9.15.0.0 documentation

Running isi dm setup-dir may warn if a pre‑9.15 cluster Protected Read‑Write version 1 (PRWv1) is paired with a 9.15 cluster Protected Read‑Write version 2 (PRWv2), causing REPEAT_COPY jobs to fail.

Gen6 nodes may generate recurring log entries stating "localhost Unable to get resume PROM devid for Expander Board."

Dell PowerScale OneFS remediation is available for multiple security vulnerabilities that could be exploited by malicious users to compromise the affected system.

In OneFS 9.14 and earlier, disabling SSO does not remove the SP signing certificate, causing critical expiration alerts until the certificate is addressed; this is fixed in OneFS 9.15, 9.14.0.1, and 9.13.1.

Nodes may encounter out-of-memory, slowdown or kernel panics as lockdata retains several gigabytes of RAM. The cause is NFS per-file instance lockdata failing to release memory on nodes.

Doing banner or tool scraping security scans are not always effective and cannot account for backported fixes.

The /var/crash partition of a node in the cluster has reached 90% capacity alert-Event ID: 100010002

This article provides links to content related to Isilon and PowerScale hardware.

Network File System (NFS) clients writing to PowerScale OneFS on version 9.11 may experience rare write operation failures that manifest as Input or Output Errors (EIO).

The Dell PowerScale OneFS Info Hubs provide links to OneFS documentation.

How to address Battery Backup Unit (BBU) alerts on Generation 6 hardware. Event ID: 900160008

This article explains the procedure to open a Service Request (SR) using the Dell support page. Get help fast for your Dell device. No more waiting on hold. No more tech headaches. Dell makes it simple to fix problems, schedule repairs, or get support—right from your device or our support website.

A node fails to boot with the message GEOM start failed.

Crontab is a utility used for Task Scheduling and Task Automation.

PowerScale Info Hub for OneFS 9.13.0.0 documentation

The following event is displayed on the cluster. The Integrated Dell Remote Access Controller (iDRAC) located in chassis {chassis} is experiencing connectivity problems. This controller monitors hardware components such as batteries and power supplies. To ensure that these hardware components continue to be monitored, contact Dell support. This may be caused by an unresponsive PowerTools Agent process. PTAgent is the process that facilitates communication between the iDRAC and OneFS' hardware monitoring subsystem.

Isilon/PowerScale node panics

Cannot find disk provider error can occur when the reimage program cannot find a bootstrap provider.

Some PowerScale hardware procedures (such as power cycling or power draining a node) vary depending on the hardware generation. The node model name does not clearly indicate the hardware generation. Use the table below to identify your node’s hardware generation and follow the appropriate instructions in related knowledge base articles.

How to identify if a boot flash drive has failed on 108NL, NL400, S200, X200, or X400 nodes with Event ID: 100010023 and 400120001.

The /var partition expansion may cause warning messages in the Isilon On-Cluster Analysis tool (IOCA). The issues are related to a node panic that may occur when removing a drive sled for maintenance purposes.

Some Gen6 power supplies were shipped with corrupted data in their resume EEPROM. This causes the product ID string to be unreadable. It can also cause firmware update attempts fail. A firmware update failure may cause the node to enter a boot loop.

This article describes a condition where a node running Ethernet Backend can split when both backend interfaces are brought down within five minutes due to Prep timer status.