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This article provides steps to troubleshoot a chassis intrusion, chassis open message for PowerEdge servers.
Updated: May 25, 2026
ID: 000136481
This article provides information about the LIC008 error seen when importing the IDRAC License.
Updated: May 23, 2026
ID: 000353269
This article explains how some Dell server platforms offer the optional security bezel with dust filter. The air filter bezel can be configured as Countdown Mode or Active Sensing Mode. After a certain period of lifetime, the IDRAC may report alert events and require the dust filter to be replaced.
Updated: May 25, 2026
ID: 000217749
The BIOS setting changes may not appear in iDRAC if configured using the F11 Boot Manager on Dell PowerEdge 16G and 17G platforms.
Updated: May 25, 2026
ID: 000238951
This document highlights minimum, recommended, and latest code versions for Dell Technologies PowerEdge products. We carefully evaluate and monitor code deployment data to ensure that product releases meet our stringent expectations to provide our customers with reliable products and solutions.
Updated: May 25, 2026
ID: 000227230
The below article is a workaround mechanism to recover PowerEdge systems from critical log entry "SWC5008 Unable to access Front LED Panel because of a hardware error condition" for a few versions of the iDRAC.
Updated: May 25, 2026
ID: 000205597
The CTL137 event is new to iDRAC code 4.xx.xx.xx. The CTL137 event exist to notify the end user that the iDRAC lost communication with an endpoint device within the system.
Updated: May 25, 2026
ID: 000182797
NVIDIA has updated the signing certificate for its UEFI network driver from Microsoft UEFI CA 2011 to Microsoft UEFI CA 2023. PowerEdge 17G platforms already trust the CA 2023 certificate, but 15G/16G and earlier servers require a BIOS update released in December 2025. Systems without this updated certificate support may fail to initialize the NIC UEFI driver when Secure Boot is enabled.
Updated: May 24, 2026
ID: 000420051
PowerEdge servers do not support operating system installation, or boot from direct CPU‑attached NVMe SSD drives if the metadata format size is not set to 0.
Updated: May 24, 2026
ID: 000417881
PowerEdge connected Dell NVMe SSDs with the Limited Retry (LR) bit set may experience an increase in failures due to elevated media and data‑integrity error rates.
Updated: May 24, 2026
ID: 000415896
Server BIOS Update Guidelines for Microsoft Secure Boot Certificates are provided in this article.
Updated: May 24, 2026
ID: 000402373
PowerEdge 14G, 15G, 16G, and 17G servers skip Preboot eXecution Environment (PXE) boot when an "Unavailable" entry is last in the boot order.
Updated: May 24, 2026
ID: 000396285
Fans reporting FAN0000/FAN0001 errors (RPM below warning or critical) should be removed and swapped to another connector; if the error follows the fan, replace it.
Updated: May 24, 2026
ID: 000391086
Dell PowerEdge Toshiba MG08 and MG09 hard drives may encounter uninterruptible Background Media Scanning (BMS), causing I/O errors, or timeouts.
Updated: May 24, 2026
ID: 000381662
Encountering PR8 errors in the LifeCycle (LC) log when using a BlueField-3 (BF3) Data Processing Units (DPU) card (DPN: HFWRM).
Updated: May 24, 2026
ID: 000379421
The article provides the solution to the firmware update errors for ConnectX-4 LX NICs SWB 76DNG version 14.32.21.02 & ConnectX-5 dual port SWB 1GF8G version 16.35.40.30.
Updated: May 24, 2026
ID: 000378312
Dell Micron 7450 and 7500 Non-Volatile Memory Express solid state drives may encounter drive initialization failure due to a firmware issue, resulting in the solid state drives being unrecoverable.
Updated: May 23, 2026
ID: 000368482
This article provides information about how to verify if a Network Interface Card (NIC) is compatible with a PowerEdge Server.
Updated: May 23, 2026
ID: 000349619
NPS=0 is not available in BIOS on AMD R7625 systems with low memory configurations, causing NUMA-related GPU performance degradation.
Updated: May 23, 2026
ID: 000349130
This article provides information about CPU Machine Check errors and common causes and proper handling when errors are seen.
Updated: May 23, 2026
ID: 000349127
When encryption is enabled on BOSS-N1, the system may stop during POST with the message:
"No Boot Device Available or Operating System Detected."
Updated: May 23, 2026
ID: 000342517
Unsure about the procedure to update a specific component's firmware in a PowerEdge system? Learn how to in this specific article.
Updated: May 23, 2026
ID: 000333712
New deployments of OpenManage Enterprise 4.4.0 are experiencing service failures after configuring the time zone for GMT +02:00 Helsinki, Kyiv, Riga, Sofia, Tallinn, Vilnius. The issue is only seen on fresh deployment of OpenManage Enterprise (OME) 4.4.0 on Hyper-V. Deploying OpenManage Enterprise (OME) on other hypervisors is not impacted.
Updated: May 23, 2026
ID: 000326459
One-Time Boot option selected through iDRAC fails.
Updated: May 23, 2026
ID: 000322795
R7725, R6725, R7715, and R6715 the number of CPU Cores is not recognized correctly.
Updated: May 23, 2026
ID: 000321587
Dell Enterprise NVMe solid state drives may be leveraged as a substitute for Dell Data Center NVMe solid state drives.
Updated: May 23, 2026
ID: 000315161
PowerEdge: Dell service support for end of industry production of 2.5" 15k RPM SAS hard drives
Updated: May 23, 2026
ID: 000314166
Dell Technologies advises against downgrading Hard Drive or SSD firmware, except in validated scenarios, due to unpredictable results and version reporting issues.
Updated: May 23, 2026
ID: 000311902
The "Predictive failure reported for disk x" error continues to be logged every 24 hours, even after the identified drive has been replaced. The issue only affects drives connected to PERC Controllers in RAID configuration.
Updated: May 23, 2026
ID: 000308774
BIOS setting for Collaborative Processor Performance Control (CPPC) will remain disabled after attempting to enable it.
Updated: May 22, 2026
ID: 000293675