Power Scale Switch Arista 7308X

This document highlights minimum, recommended, and latest code versions for Dell Technologies Enterprise and Data Center Infrastructure products. Dell carefully evaluates and monitors code deployment data to ensure that product releases meet our stringent expectations to provide our customers with reliable products and solutions.

This article is no longer maintained.

Dell PowerScale OneFS remediation is available for multiple security vulnerabilities that could be exploited by malicious users to compromise the affected system.

This article explains the procedure to open a Service Request (SR) using the Dell support page. Get help fast for your Dell device. No more waiting on hold. No more tech headaches. Dell makes it simple to fix problems, schedule repairs, or get support—right from your device or our support website.

Explore the Dell End of Service Life (EOSL) and End of Life (EOL) list for converged infrastructure, storage, and storage networking products. Access End-of-Life documents for hardware, software, and firmware release and service dates

When building or adding SED nodes to a cluster, they must be added in a specific order.

The following event is displayed on the cluster. The Integrated Dell Remote Access Controller (iDRAC) located in chassis {chassis} is experiencing connectivity problems. This controller monitors hardware components such as batteries and power supplies. To ensure that these hardware components continue to be monitored, contact Dell support. This may be caused by an unresponsive PowerTools Agent process. PTAgent is the process that facilitates communication between the iDRAC and OneFS' hardware monitoring subsystem.

Isilon/PowerScale node panics

Nodes may encounter out-of-memory, slowdown or kernel panics as lockdata retains several gigabytes of RAM. The cause is NFS per-file instance lockdata failing to release memory on nodes.

This article describes a known issue with ConnectX-6 (CX6) InfiniBand backend path failover. An architectural change introduced in CX6 InfiniBand Host Channel Adapter (HCA)s affects backend path redundancy, resulting in unexpected failover behavior.

The ChangelistCreate job fails if the configured MetadataIQ path has an ADS flag and the cluster is on 9.10.1.3.

This is an FAQ article on common PowerScale Licensing scenarios during the activation process.

This article explains Dell guidelines on company administrator assignment.

This article explains how to assign an Initial Company Administrator.

This article explains how to promote Company Administrators.

A SyncIQ job can fail if the SyncIQ source cluster is running a version that includes the Remote-to-Remote (R2R) Symbolic Links fix. If the SyncIQ target cluster does not have the fix, a job can fail with the error "Failed to set attribute: Value too large to be stored in a datatype."

This article displays a list of Dell Software Products and related articles on how to obtain the Software Unique ID (SWUID) for each specific product. The SWUID is required for streamlining the processes related to both the Software License Renewal process and opening a Support Case.

Affected Product: PowerScale OneFS (Releases prior to 9.13) S3 client applications operating against a PowerScale OneFS cluster reports "invalid UTF-8" or XML parsing exceptions when performing `ListObjects` or `ListObjectsV2` (GET Bucket) requests. This issue affects environments where standard ASCII filenames contain special characters, most notably the percent sign (`%`).

Affected Product: OneFS 9.7, 9.13, and earlier S3 `ListObjectsV2` API requests fail with XML parsing errors on the client side. This issue occurs selectively when the requested bucket contains files with names that include invalid character encodings or non-UTF-8 byte sequences. If a client attempts to access one of these specific offending files directly by S3, OneFS will correctly throw a `400(InvalidURI): Path cannot be encoded as UTF-8 string` error. However, during a `ListObjectsV2` directory walk, the API request succeeds with an HTTP 200 OK, but delivers a malformed XML payload that fails the client's parser.

SSH File Transfer Protocol (SFTP) fails for nonroot accounts after upgrading OneFS to 9.7.1.0 / 9.10.1.0.

SK Hynix PE8010 & PE8030 NVMe M.2 drives have been observed to report a PDR3 Event Code and failed status.

OneFS can leverage DNS to obtain realm names used in Kerberos from the DNS name of the service principal name (SPN) that is being used. In other words, the realm name is derived from the SPN. If the record being queried exists but contains a NULL realm value, the LSASS process crashes.

Troubleshoot PowerScale OneFS slow performance with a comprehensive guide on network configuration, processing loads, and monitoring with InsightIQ for improved cluster efficiency.

One or more ports on a breakout show the link as up on the node end but the node is unreachable. The issue is related to a defect which causes a port conflict. update: Dell Network Operating System (DNOS) version 10.6.0.7 has been qualified to address this issue and is available for download.

Learn the benefits of PowerScale Source-Based Routing (SBR). Streamline your data path with subnet-specific routing for enhanced cluster performance.

Dell has a Customer Replaceable Unit (CRU) program for many of our hardware systems. The CRU program allows customers to replace designated hardware components. For a list of the hardware components that are designated as CRU for a specific hardware system, go to the Dell Warranty and Maintenance Page.

In rare instances, the Network File System (NFS) process continuously core dumps on nodes due to an NFSv4 GETATTR request with an invalid File Descriptor. The issue has only been reported when workflow NFSv4 clients using the Solaris operating system.

This KB article is a list of technical documents and videos produced by Dell Technologies.

This article provides links to several Dell Community pages.

The protection level of the job engine reports database (reports.db) on big clusters may cause issues in report database access.