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118 out of 118 shown
Dell has a Customer Replaceable Unit (CRU) program for many of our hardware systems. The CRU program allows customers to replace designated hardware components. For a list of the hardware components that are designated as CRU for a specific hardware system, go to the Dell Warranty and Maintenance Page.
Updated: February 16, 2026
ID: 000187496
On a zone activation, all HBAs zoned to a VPLEX front-end port are logged out and lose a path.
Updated: August 19, 2021
ID: 000181952
AppSync cannot re-link to a mounted target device.
Updated: April 17, 2026
ID: 000052337
This article addresses the issues of when trying to create a distributed device or attaching a remote mirror to a local device or trying to expand a virtual volume. Errors are noted due to low or no space on the logging volume while creating distributed devices. This article does provide a workaround to resolve the issues.
Updated: April 17, 2026
ID: 000050371
This article talks about what to do to re-create VPLEX metadata back-ups when either the call home 0x8a4a6006 reports for "The automated backup of the metavolume could not be completed" or 0x8a4a6003 reports for "no valid backup metavolume exist, or 0x8a4a6005 reports for "Metadata Backup does not create new backups every day."
Updated: April 17, 2026
ID: 000038636
How to find the serial number, product ID, or Product Serial Number Tag (PSNT) that is required to open a service request or support case for Dell Storage and Data Protection hardware products.
Updated: April 17, 2026
ID: 000021638
You need to run forget array command with retire logical option from VPlex after removing zoning with storage array.
Updated: April 17, 2026
ID: 000019500
How to disable the cluster-witness
Updated: April 17, 2026
ID: 000019495
This article will help you to add and modify the schedule job on VPlex
Updated: April 17, 2026
ID: 000019484
This KB directs you to the SolVe document on 'How to Change the IP configuration of a WAN-COM link'.
Updated: April 17, 2026
ID: 000019137
This KB directs you to the SolVe document on 'How to address Connectivity issues' available on SolVe Desktop or SolVe Online.
Updated: April 17, 2026
ID: 000019111
This KB article outlines how to identify a 'proceed conditionally' nmg/117 event for Cluster Witness
Updated: April 17, 2026
ID: 000018955
Explore the Dell End of Service Life (EOSL) and End of Life (EOL) list for converged infrastructure, storage, and storage networking products. Access End-of-Life documents for hardware, software, and firmware release and service dates
Updated: April 10, 2026
ID: 000185734
Dell VPlex remediation is available for multiple security vulnerabilities that could be exploited by malicious users to compromise the affected system.
Updated: April 06, 2026
ID: 000443350
NetWorker Snapshot Management (NSM) backups may fail with Error relinking snapvx snapshot to target: Unable to perform action Link on SnapVX snapshot, error SYMAPI_C_ACCESS_DENIED.
Updated: March 26, 2026
ID: 000024577
This KB article shows how to view the current core CPU usage on a specific VPLEX director.
Updated: March 26, 2026
ID: 000158229
This KB directs you to the SolVe document for 'Install VPlex Cluster'. The steps for the Solve desktop version are also provided.
Updated: March 23, 2026
ID: 000018939
This article talks about how to solve an error message seen while listing RecoverPoint context listing in VPLEX.
Updated: March 11, 2026
ID: 000168352
Director crash analysis led to show there were 8 paths to the volume ( instead of best practice of 4 paths). Research showed two volumes having the same VPD ID.
Updated: March 11, 2026
ID: 000171738
This KB article outlines how to zone WAN-COM ports on a single engine VPlex Metro.
Updated: March 06, 2026
ID: 000018930
After a power outage, Management server reboot, or if the Management Console Service is restarted while the VPN is down, VPLEX reports "unreachable directors"
Updated: March 03, 2026
ID: 000167328
The checksums of the package file do not match due to the parent directory folder owner:group value incorrect.
Updated: March 03, 2026
ID: 000167357
This article explains how to assign an Initial Company Administrator.
Updated: February 23, 2026
ID: 000374134
VPLEX logs show "‑port 70 fc‑xx (xx‑FCxx): frame dropped: command 0x18." Caused by an FC‑Extended or FC‑Basic Link Service (0x18) not in FC‑LS‑2, to RDP polling
Updated: February 19, 2026
ID: 000167494
This article explains how to promote Company Administrators.
Updated: February 18, 2026
ID: 000374126
This article explains Dell guidelines on company administrator assignment.
Updated: February 17, 2026
ID: 000379388
This article addresses the XCOPY failure when using source and target VPLEX local volumes across clusters.
Updated: January 30, 2026
ID: 000168544
This article talks to when a virtual volume and distributed device (DD) shows major failure whereas the extent and DD component went to critical failure state and what to do.
Updated: January 30, 2026
ID: 000168233
This KB article is a list of technical documents and videos produced by Dell Technologies.
Updated: January 29, 2026
ID: 000182342
This article provides information about VPLEX Storage Replication Adapter (SRA) incompatibility with VPLEX and Metro node Clusters.
Updated: January 14, 2026
ID: 000414580