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This article provides curated links to Dell PowerProtect Data Manager product documentation, videos, and information including deployment, configuration, administration, and disaster recovery.
Updated: November 12, 2025
ID: 000196987
Data Protection Advisor agent on Windows fails to register with the application server due to error HTTP response code is 403
Updated: September 10, 2025
ID: 000184051
PowerProtect Discovery jobs fail against Linux AIX servers with ASDS009 and ASDS0018 error.
Updated: December 06, 2025
ID: 000370509
PowerProtect Data Manager Bare Metal Recovery (BMR) Error ARA0001 - Unable to restore FILE_SYSTEM asset DISASTER_RECOVERY.
Updated: December 06, 2025
ID: 000393507
PowerProtect Data Manager Backups for Unity fail with error ABNA0026: Unable to complete the SNAPSHOT_AND_SLICE operation because the NAS Agent cannot create the snapshot for the share path <sharename>.
Updated: December 06, 2025
ID: 000371277
DNAS backups may be unexpectedly promoted from SYNTHETIC FULL to FULL (GEN0) after upgrading PowerProtect Data Manager to version 19.19. This behavior is triggered when the agent cannot locate metadata from previous backups.
Updated: December 05, 2025
ID: 000375353
Indexing jobs start to pile up in the UI and hang at various completion percentage. After clearing the indexing jobs, they reappear the following day going to the same state.
Updated: December 05, 2025
ID: 000373734
PowerProtect Data Manager may fail to perform vCenter discovery for all registered vCenter servers. Both scheduled and manual discovery attempts do not complete successfully.
Updated: December 05, 2025
ID: 000396985
PowerProtect Data Manager (PPDM) Reporting Engine does not support the installation of third-party software, including security agents or monitoring tools.
Updated: December 05, 2025
ID: 000396396
When performing VM backups using PowerProtect with the Virtual Machine Direct Engine, warnings appear indicating misalignment during write operations. Backups complete successfully but report errors related to block alignment.
Updated: December 05, 2025
ID: 000396343
PowerProtect Data Manager Application Aware protection policies require the Backup Service account to have Windows interactive login enabled. If this setting is disabled, agent installation fails, preventing VM asset configuration and protection.
Updated: December 03, 2025
ID: 000361291
PowerProtect Data Manager v19.21 introduces a configuration option that allows Instant Access (IA) restores using the embedded Virtual Machine Direct Engine (VMDE), instead of external engines.
Updated: December 03, 2025
ID: 000361488
The PowerProtect Data Manager is used to protect the environment and "Support > Email Setup" is being configured to receive email notifications.
Updated: December 03, 2025
ID: 000219362
The PowerProtect environment was configured with a source vCenter, and the Search Node and or Reporting Node must be moved to a new vCenter Server.
Updated: December 03, 2025
ID: 000218517
The Microsoft SQL Server Virtual Machine (VM) configuration job fails with exit status ABV0025 indicating that it was unable to register the PowerProtect Agent Service.
Updated: December 03, 2025
ID: 000216374
The vCenter Asset discovery fails with exit status ADS0001.
Updated: December 03, 2025
ID: 000215709
The backup causes the Virtual Machine (VM) to lose network connectivity for approximately one minute.
Updated: December 03, 2025
ID: 000215441
This article discusses the issue of Virtual Machine (VM) indexing jobs failing with error IDX0031. This issue affects the VM with XFS file systems, due to slow read operations to the Data Domain, resulting in failed indexing and search functionality.
Updated: December 03, 2025
ID: 000361916
A Virtual Machine is being added to the Protection Policy but fails to enable the filter driver with ABV0025.
Updated: December 03, 2025
ID: 000212721
The virtual machine (VM) Transparent Snapshot Data Mover (TSDM) backups intermittently fail with error code ABV0016.
Updated: December 03, 2025
ID: 000212050
The Virtual Machine (VM) scheduled backups complete successfully, but the manual backups intermittently fail with ABV0006. There are no independent disks configured on the affected VMs.
Updated: December 03, 2025
ID: 000206604
PowerProtect Data Manager is unable to check vProxy state with "Server Certificate does not match with any known certificates. Server's identity has changed"
Updated: December 03, 2025
ID: 000205623
The PowerProtect File Lever Recover (FLR) mount operation fails with ARV0007 indicating the SCSI ID does not have a corresponding Physical Drive.
Updated: December 03, 2025
ID: 000205409
Dell PowerProtect Data Manager remediation is available for multiple security vulnerabilities that could be exploited by malicious users to compromise the affected system.
Updated: December 03, 2025
ID: 000394500
PowerProtect Data Manager encounters a failure during a Storage Direct protection job for an EPIC database, resulting in error code ABVSD0018. Excessive wait times during data read operations from the PowerMax volume typically trigger this issue.
Updated: December 02, 2025
ID: 000365342
In PowerProtect Data Manager version 19.20 and earlier, Critical Alert SYS0052 may be triggered when the Application Data Management (ADM) Service restarts unexpectedly. This typically occurs due to an out-of-memory condition caused by oversized error responses from failed file system protection jobs.
Updated: December 02, 2025
ID: 000366982
This article covers a condition which can lead to various jobs in PowerProtect Data Manager (PPDM) fail with an error which contains "unable to get thumbprint."
Updated: November 28, 2025
ID: 000394716
This article covers a condition which can lead to PowerProtect Data Manager (PPDM) NAS backups failing with an error containing "Unable to send request: URL using bad/illegal format or missing URL (URL rejected: Malformed input to a URL function)"
Updated: November 28, 2025
ID: 000394722
This article explains why Transparent Snapshot Data Mover (TSDM) backups in PowerProtect Data Manager intermittently fail with ABV0040 errors on specific ESXi hosts and provides steps to resolve the issue.
Updated: November 27, 2025
ID: 000394333
The FLR mount operation is unable to restore the virtual machine with error ARV00007. The details indicate that the session was unable to mount the Network File System (NFS) export.
Updated: November 27, 2025
ID: 000211243