PowerScale OneFS

This article provides information about supported patches and service releases for OneFS and the HealthCheck system.

The Dell PowerScale OneFS Info Hubs provide links to OneFS documentation.

This KB article describes the Process isi_drive_repurpose_d not running on any node condition.

After OneFS upgrade or reboot, a cluster sometimes shows the web administration interface (WebUI) as not available with the error 503, error 404, or error 400.

OneFS's job engine will not automatically retry a scheduled job after it has failed. Administrators must manually start the job.

Apache HTTP logging can lead to premature boot drive failure due to excessive writes.

Version checker failed: Drives with 4k logical block length are not supported in this release.

As Built Record generation fails when installing an FRU Package.

During a MultiScan job, if a file is truncated or deleted, blocks are marked inline and potentially cause performance issues.

AppSync cannot re-link to a mounted target device.

Many OneFS versions have obsolete timeout values configured for the drive stall timer. Increasing these values can help prevent unnecessary drive stall events.

When adding a replacement drive to a node, the add operation may fail with the message "The add operation failed. An unrecognized drive was found in bay <#>. To format this drive and add it to the file system, run 'isi devices -a format' on this drive and follow the instructions provided."

Due to an internal change in the EN06 and newer, and 0006 and newer firmwares for Seagate Megalodon drives, any drives upgraded non-disruptively to this firmware may go into smartfail unnecessarily when a drive is replaced if the node has not yet been rebooted since the upgrade. This issue affects OneFS versions 8.0.0.4 and older, 8.0.1.0 and 8.0.1.1.

Zones cannot be modified or deleted, fails with TARDIS_IPC_ERR_REVISION_CONFLICT error.

Hardened cluster may fail to start ssh when there are more than 16 IPs assigned to a node.

OneFS WebUI is in accessible if the webui_httpd.conf file is stale.

SSD pool is nearing or reached 100% capacity, or is filling faster than cluster hard drives.

Node fails to boot, stating either 'No bootable partitions found' or 'PSI receipt does not exist in mfg partition'. (User Correctable)

Running the "isi services -a/-l" command returns an error: "lwmsg_call_dispatch failed: 16"

Duplicate root user in the domain causes issues logging into the cluster over WebUI and CLI.

The /var/crash partition of a node in the cluster has reached 90% capacity alert-Event ID: 100010002

The OneFS event 'Physical Memory low (expected xxxGB, found yyyGB)' indicates either a defective DIMM module in the node, or a problem with the node's configuration.

This article describes when Flooding Mode and Gratuitous Address Resolution Protocol (GARP) based detection are not enabled. Plus, data-plane learning is not disabled and GARPs are not propagated properly. The results are client disconnects after a node IP movement. This issue covers Cisco Application Centric Infrastructure (ACI).

This article explains service principal names and how to create or add them for PowerScale clusters.

This article explains how to restore or recover data from Snapshots using the OneFS Command Line (CLI) or SyncIQ.

How permissions are handled when you copy and move files and folders by SMB

How to find the serial number, product ID, or Product Serial Number Tag (PSNT) that is required to open a service request or support case for Dell Storage and Data Protection hardware products.

Steps on how to create, validate, and use SSL certificates with SyncIQ policies in 8.2 and later.

This article explains how to check if an Isilon power supply failure is genuine or not.

Learn how to find serial numbers for PowerScale and Isilon nodes. Discover multiple methods, including over stickers, web admin interface, and command-line interface.