Articles
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The article describes how to troubleshoot network connectivity issues for network cards.
Updated: May 21, 2026
ID: 000227983
This article presents opportunities to understand and troubleshoot some common causes of fan noise in a PowerEdge server.
It is also relevant for 100% fan speeds.
Updated: May 21, 2026
ID: 000227912
In Windows Server 2025, when leveraging CPUs with more than 256 cores, the Broadcom BCM5720 fails to retrieve a DHCP address, leading to no network connectivity.
Updated: May 21, 2026
ID: 000233949
Seagate Skybolt and SkyboltServoBP drive fails with medium format corrupted errors.
Updated: May 21, 2026
ID: 000227930
This article provides information about Fatal BUS errors seen with PCI1360 and PCI1318.
Updated: May 21, 2026
ID: 000227163
How to create Cluster Shared Volumes by manually calculating the necessary disk space value.
Updated: May 21, 2026
ID: 000227068
Dell Intel SATA SSD drives may report a not correctly functioning PDR3 event, potentially resulting in a drive failure condition.
Updated: May 21, 2026
ID: 000226989
Dell solid state drive (SSD) fails after system reports low environment operating temperature.
Updated: May 20, 2026
ID: 000224458
Microsoft Hyper-V Virtual Machine (VM) Live Migration may fail or no LUNs are mapped after powering on VMs due to Windows architecture and hardware configuration limiting the number of vFC LUNs.
Updated: May 20, 2026
ID: 000223671
VMware vCenter registration may fail in OMEVV 1.3 with a custom certificate chain installed in OpenManage Enterprise (OME) or vCenter.
Updated: May 20, 2026
ID: 000223404
On an ESXi host, if the Flow Control setting on the BCM5720 is modified without a cable inserted, the network interface card (NIC) may fail to establish a link when a cable is later inserted. The issue does not occur if the setting is modified with a cable inserted in the NIC port.
Updated: May 20, 2026
ID: 000222793
Dell Samsung Serial Attached SCSI (SAS) PM1653 and PM1655 solid state drives may report excessive Sense Key faults 0x3, 0x11, 0x0, or 0x4, 0x29, 0x4. These faults have the potential to cause unexpected drive issues.
Updated: May 20, 2026
ID: 000222201
Dell Enterprise SAS, SATA SSD: SMART predictive failures triggered by remaining write endurance falling below the threshold
Updated: May 19, 2026
ID: 000221846
This article explains why the Windows Boot Drive (hosting the C:\ volume) may show as removeable media in Windows and how to override the behavior when necessary.
Updated: May 19, 2026
ID: 000221557
In some migration scenarios, the OpenManage Enterprise 4.0 target import operation may fail with an error 'Failed to decrypt backup archive' during migration. Use the following article to help in troubleshooting this scenario and various ways to address the failure.
Updated: May 19, 2026
ID: 000221490
When in a SNAPI enabled configuration, the Dell Mellanox Ethernet and InfiniBand NICs may display 0000:0000:0000:0000 as the virtual node GUID for the second partition.
Updated: May 19, 2026
ID: 000221406
Firmware upgrades to Broadcom network devices may fail with a "libpci.so: Cannot open" error when run from a Smart Bootable ISO image created with Dell Repository Manager 3.x.
Updated: May 19, 2026
ID: 000221180
This article provides three methods to confirm the SSD Piece Part Identification (PPID)
Updated: May 19, 2026
ID: 000466928
The Dell HBA465e or HBA355e SAS host bus adapter (HBA) may be supplied as a drop in box (DIB) item alongside PowerEdge servers. This article provides direction on selecting an appropriate PCI-e slot.
Updated: May 19, 2026
ID: 000220555
If "Automatically restart" under System Failure is disabled inside Windows Server 2019 and 2022, a manual reboot is needed after a bug check or crash, but the system is rebooting automatically.
Updated: May 19, 2026
ID: 000220429
Increased fan spinning noise. PowerEdge 15G servers equipped with a Dell Intel X710 Open Compute Project (OCP3) Network card after upgrading the Integrated Dell Remote Access Controller (iDRAC) firmware to version 7.00.30.00
Updated: May 19, 2026
ID: 000219529
OpenManage Enterprise: The power Cycle option from Power Control Wizard does not Shut down OS First.
When creating a Power Control job from OpenManage Enterprise and the following wizard options are selected Power Options: Power Cycle and 'Shutdown OS First' box is checked results in the target host systems being ForceReset.
Updated: May 19, 2026
ID: 000218293
When logged into the OpenManage Enterprise web interface version 3.10 or earlier, some pop-out windows are unusable due to certain missing fields.
Updated: May 18, 2026
ID: 000214772
Troubleshooting steps for the VMware vCenter unable to register to Dell OpenManage Enterprise plug-in for VMware vCenter (OMEVV) because another instance is already registered.
Updated: May 17, 2026
ID: 000213179
OpenManage Enterprise (OME) Services plug-in may not show a device, or the device is in staging status.
Updated: May 17, 2026
ID: 000213172
Dell License Manager 1.7 dose not work with 16G APOS SKU
Updated: May 17, 2026
ID: 000212740
This article covers the process of collecting debug logs from OpenManage Enterprise 3.9 and later.
Updated: May 17, 2026
ID: 000212597
Dell System Update (DSU) 2.0.0 for VMware ESXi fails with "Inventory file not found" error if the "--use-idrac-passthrough" option is not specified at launch.
Updated: May 16, 2026
ID: 000205742
Do Not Update iDRAC FW to 5.10.50.00 or later on PowerEdge server with RCI qualified Broadcom 57504 (DPN: 5187Y) that has old FW 216.x.xx.x.
Updated: May 15, 2026
ID: 000204894
This article addresses an issue in which conversion of Windows Server from an evaluation to a fully licensed edition fails. The error that is returned appears to indicate a problem with the supplied product key, but the key is known to be valid.
Updated: May 15, 2026
ID: 000204465