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This document highlights minimum, recommended, and latest code versions for Dell Technologies Enterprise and Datacenter Infrastructure products. We carefully evaluate and monitor code deployment data to ensure that product releases meet our stringent expectations to provide our customers with reliable products and solutions.
Updated: April 13, 2026
ID: 000205512
Unable to log in to NetWorker Web User Interface (NWUI) launched from the NetWorker server. "Failed to authenticate user administrator with the provided password on Authentication Server <server name>
Updated: January 16, 2026
ID: 000193323
NetWorker is performing Azure Virtual Machine (VM) snapshot backups. During an Azure VM restore from the NetWorker Web User Interface (NWUI), the save set is selected from NWUI. The restore immediately fails "Unable to find the index entry for the VM backup"
Updated: April 16, 2026
ID: 000404209
NetWorker Module for Microsoft (NMM) Hyper-v Backup fails with error Failed to convert Virtual Machine (VM) checkpoint of <VMNAME> to reference point.
Updated: April 16, 2026
ID: 000247114
NetWorker VMware Protection (NVP) File Level Recovery (FLR) restore session fails to unmount save set of a Virtual Machine (VM).
Updated: April 15, 2026
ID: 000300525
NetWorker Module for Microsoft (NMM) SQL VDI backups failed but available in SSMS UI to select for point-in-time restore.
Updated: April 15, 2026
ID: 000293299
This article provides a high‑level triage framework for quickly identifying and isolating issues in NetWorker NMSAP with Oracle environments. It helps administrators and support teams determine the problem domain, gather critical diagnostics, and accelerate resolution.
Updated: April 15, 2026
ID: 000021111
HOW-TO Guide to successfully prepare and configure NetWorker Module for Microsoft (NMM) to backup and restore Microsoft Office SharePoint Servers.
Updated: April 15, 2026
ID: 000158562
NetWorker Module for Microsoft (NMM) Hyper-V backups may fail immediately with an error indicating unsupported configuration due to duplicate Virtual Machine (VM) name.
Updated: April 15, 2026
ID: 000393442
How to purge Lotus Transaction log files from Domino Server.
Updated: April 15, 2026
ID: 000197144
NMMedi 19.11 user interface reports "No Target LUN is configured" for restore.
Updated: April 15, 2026
ID: 000380405
A NetWorker backup fails with error: cannot run save: Unknown action 2 requested. Rejecting request.
Updated: April 15, 2026
ID: 000281812
Oracle Database backups succeed with a single channel (NMDA default script) but fail with four channels due to Data Domain timeouts.
Updated: April 15, 2026
ID: 000067671
Two NMMedi ISB coherency groups are configured, one for Management and Business Intelligence (MBI) hosts and the other for Electronic Medical Record (EMR) hosts. Overlapping operations result in Integrated Server Backup (ISB) error "local_copy is not in NO ACCESS state."
Updated: April 15, 2026
ID: 000228689
Max database restore using NetWorker fails with error
"encountered error -24920: The backup tool failed with 254 as sum of exit codes. The database request was canceled and ended with error -903 "
Updated: April 15, 2026
ID: 000198575
NetWorker Module For Meditech (NMMedi) credentials fail after Recover Point for Virtual Machines is upgraded to 6.0.x.
Updated: April 15, 2026
ID: 000229011
NetWorker Module for Microsoft (NMM) SQL Server Management Studio (SSMS) plug-in does not populate Files and file groups information for Cumulative Incremental backups.
Updated: April 15, 2026
ID: 000226474
NetWorker: Unable to install NMC server software on Windows NetWorker server or dedicated NMC server
Unable to install or upgrade NetWorker Management Console (NMC) server on a Windows host. The NMC install wizard shows "Unable to verify Authentication Server's hostname and/or port."
Updated: April 15, 2026
ID: 000452997
Log in to NMC fails with error "Keystore was tampered with, or password was incorrect"
Updated: April 14, 2026
ID: 000437863
Network Data Management Protocol (NDMP) backup fails during writing with media I/O error, writing the must chunk.
Updated: April 14, 2026
ID: 000033302
Oracle database recovery fails when an administrator attempts a restore using NetWorker Management Console (NMC).
Updated: April 14, 2026
ID: 000450898
NetWorker Module for Microsoft (NMM) SQL Flat File Restore from Clone copy is not possible in the SQL plug-in UI.
Updated: April 14, 2026
ID: 000222645
NetWorker Microsoft Module (NMM) is not removeable from the control panel.
Updated: April 14, 2026
ID: 000212077
This article explains how NetWorker Module for Microsoft (NMM) uses advanced encryption standard (AES) encryption for backups and restores.
Updated: April 14, 2026
ID: 000180979
NMM Basic Triage Guide - Log Collection Guide. This article provides a landing page for NMM Triage information and guidelines.
Updated: April 14, 2026
ID: 000220950
NMM Active Directory Granular backup fails on attribute msDS-ExpirePasswordsOnSmartCardOnlyAccounts. It results in an error.
Updated: April 14, 2026
ID: 000204735
A NetWorker Module for Microsoft (NMM) Exchange Granular Level Recovery (GLR), the ItemPoint UI fails to display the correct mailbox names if they contain a dash ("-"). This often results in mailboxes appearing missing, or having truncated display names.
Updated: April 14, 2026
ID: 000218138
NMMedi Backup Fails with error Path to uemcli executable not found. Windows Registry entry "UEMCLI_directory" not set
Updated: April 14, 2026
ID: 000220659
Creating NetWorker Module for Microsoft (NMM) SQL Client with New Client Wizard in NMC fails due to invalid credentials. The username is correct, and the password is correct and the user has required permissions.
Updated: April 14, 2026
ID: 000218830
How to check if the NetWorker client for Linux is using the client direct option or not.
Updated: April 14, 2026
ID: 000023593