Articles
Invalid entry. Please use only Letters, numbers and any special characters except <>)(%/;,=#-/*
30 out of 2027 shown
2027 out of 2027 shown
After a reboot, Windows non-clustered devices were not coming online when using PowerShell to online the devices. Coincidentally, the AppSync plugin was recently installed.
Updated: May 09, 2026
ID: 000184429
This article documents the solution to the NetWorker Management Console (NMC) installation failure to start the gstdbinit process.
Updated: May 08, 2026
ID: 000182930
The NetWorker Management Console (NMC) server is upgraded to a newer NetWorker release. The upgrade completes successfully, but the NMC is inaccessible. The NMC servers gstd log reports IM003: The specified driver could not be loaded due to system error 126: The specified module could not be found. (PostgreSQL ANSI(x64), C:\program files\emc networker\management\GST\postgres_latest
Updated: May 09, 2026
ID: 000186359
The backups intermittently fail with a resource not found message in the NetWorker Management Console (NMC) and the backup session logs.
Updated: May 09, 2026
ID: 000186176
Vproxy VM Recovery fails when clone copy is on Tape.
Restore fails at cloning part of the recover command.
Manual clone from CLI and NMC also fails.
Updated: May 09, 2026
ID: 000186039
NetWorker VMware Protection (NVP) Virtual Machine (VM) backups were running slow after setting up a new vCenter server in linked mode.
Updated: May 09, 2026
ID: 000186031
The NetWorker Virtual Edition (NVE) appliance is not accessible over SSH. The NVE is otherwise up and running with no impact to data protection operations.
Updated: May 09, 2026
ID: 000185884
This article provides a way of restoring database from a primary or a secondary Data Domain using product such as Oracle Recovery Manager (RMAN) Agent and DDBEA.
Updated: May 09, 2026
ID: 000185676
VM backup is failing with the below error:
2021-04-14T17:46:35Z ERROR: [@(#) Build number: 51] Failed to complete removal of snapshot "snapshot-347817": Another task is already in progress.
2021-04-14T17:46:35Z ERROR: [@(#) Build number: 51] Unable to delete pre-existing snapshots: Another task is already in progress.
Updated: May 09, 2026
ID: 000185657
The system report "Backup SLA Summary By Client" is only showing the colour red for all columns instead of green and red.
Updated: May 09, 2026
ID: 000185584
Target Stack listing is no longer available on the dell.com website.
Updated: May 09, 2026
ID: 000185053
The NvePlatformOsRollup_2020-R4plus-v6.avp Security Rollup package is being applied to the NetWorker Virtual Edition (NVE) appliance. The rollup stops at 45% with the message "Install Operating System Patches with Selected SuSE RPMs (9 of 18) Failed".
Updated: May 09, 2026
ID: 000184726
NetWorker Virtual Edition (NVE) is not sending backup Email Notifications after upgrading.
Updated: May 08, 2026
ID: 000184296
NetWorker VMware group with Dynamic Association failing with error "Sessions count is limited"
Updated: May 08, 2026
ID: 000184075
When configured to write to decommissioned devices, backups fail with "unable to read volume label," and unable to load VTL tapes.
Updated: May 08, 2026
ID: 000184034
This article provides an overview of how to perform an Azure Virtual Machine (VM) restore that was backed up using NetWorker Azure VM snapshot protection.
Updated: May 08, 2026
ID: 000400326
This KB gives a brief overview of how to perform VMware Virtual Machine (VM) image restores from the REST API.
Updated: May 08, 2026
ID: 000021344
How to collect NetWorker logs, NetWorker support requires for problem analysis.
Updated: May 08, 2026
ID: 000004080
NMDA DB2 backups failed last night with Error 3. Problem was resolved after creating a new device and scattering backups in two storage nodes, and setting up DB2 retry and timeout parameters.
Updated: May 08, 2026
ID: 000183668
The NetWorker client service fails to start on a Linux system.
Updated: May 08, 2026
ID: 000183653
This article provides a general overview for backup administrators and NetWorker support for troubleshooting vSphere plugin and VCUI issues.
Updated: May 08, 2026
ID: 000462192
Changing the log level to 'debug' may be necessary in order to troubleshoot an issue with NetWorker VMware Protection (NVP) with vProxy Appliance solution (NVP-vProxy). This article explains how to change the log level.
Updated: May 08, 2026
ID: 000022610
This article provides a general overview for backup administrators and NetWorker support for troubleshooting the Data Protection Restore Client (DPRC) used to perform VMware File Level Restore (FLR) and SQL application data.
Updated: May 08, 2026
ID: 000462474
You are attempting to perform a Virtual Machine (VM) FLR of a Windows VM using the local administrator account of the target VM. The FLR mount fails to install the FLR agent on the target VM stating "exit code 1603" or "exit code 1625"
Updated: May 08, 2026
ID: 000183475
mminfo does not work with short date format (mm/dd/yy), it works only with long format (mm/dd/yyy)
Updated: May 08, 2026
ID: 000183438
This article helps in understanding the hardware issue configured in NetWorker.
Updated: May 08, 2026
ID: 000183247
Unable to create NMDA oracle client backup configuration in NMC. Oracle client backup configuration fails with error: The NMC server could not obtain the required memory for the requested operation. the gst log provides the detail
Updated: May 08, 2026
ID: 000183208
Oracle backup fails with error:
ORA-00603: ORACLE server session terminated by fatal error
ORA-27515: inadequate memlock limit or driver settings
Updated: May 08, 2026
ID: 000183206
Existing Data Domain Device has attribute device access information similar to <DDName>:/< StorageUnitName >
Attempt to create new device using Device Access Information format <DDName>:/< StorageUnitName > fails with error message.
Updated: May 08, 2026
ID: 000183137
rabbitmq service is down after disabling IPV6 and due to this the connection is refused on port 5672
Updated: May 08, 2026
ID: 000182732