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See the Suggested Quick Fixes for a desktop or laptop keyboard not working and the keyboard troubleshooting sections for help with resolving your keyboard issues.
Updated: December 03, 2025
ID: 000131432
Fix common mouse issues like restoring your pointer, why your mouse is not moving, and troubleshooting a slow or unresponsive pointer.
Updated: July 02, 2025
ID: 000124626
Dell Client Platform remediation is available for vulnerability in Intel E810 Ethernet Firmware that could be exploited by malicious users to compromise the affected system.
Updated: December 16, 2025
ID: 000330918
Dell Client Platform remediation is available for multiple vulnerabilities in Intel PROSet/Wireless Wi-Fi Software that could be exploited by malicious users to compromise the affected system.
Updated: December 16, 2025
ID: 000373430
This article provides information about how to wake up OptiPlex or Precision desktop from modern standby or restart when NVIDIA Graphic Card is installed and a 8K monitor is connected.
Updated: December 12, 2025
ID: 000222840
The following article provides information about what to do when SQL Server cannot be installed on an SSD. It reports an error of "Unable to install SQL Server" with an exit code of 2061893606.
Updated: December 05, 2025
ID: 000379457
Learn about Wireless LAN card issue occurs when running LAN test in SupportAssist 4.0.3.
Updated: December 04, 2025
ID: 000227867
Intel has announced an industry-wide issue with Core 13th and 14th generation i5, i7, and i9 processors.
Updated: November 19, 2025
ID: 000227933
Dell Client Platform remediation is available for multiple NVIDIA GPU Display Driver vulnerabilities that could be exploited by malicious users to compromise the affected system.
Updated: November 18, 2025
ID: 000332187
Dell Client Platform remediation is available for multiple OpenSSL vulnerabilities within AMI BIOS that could be exploited by malicious users to compromise the affected system.
Updated: November 17, 2025
ID: 000318839
Dell Client Platform remediation is available for vulnerability in Intel Rapid Storage Technology Software that could be exploited by malicious users to compromise the affected system.
Updated: November 11, 2025
ID: 000326043
Dell computers with a Samsung PM9F1 1 TB or 2 TB solid state drive (SSD) may blue screen or indicate that the SSD is not detected.
Updated: November 10, 2025
ID: 000289905
Dell Client Platform BIOS remediation is available for a Security Version Number Mutable to Older Versions Vulnerability that could be exploited by malicious users to compromise the affected system.
Updated: October 31, 2025
ID: 000250131
The following article provides information about an audio issue in the Windows 11 operating system. (Version 24H2) Audio stops after successfully updating the Audio driver.
Updated: October 30, 2025
ID: 000251246
This article provides information about audio issues when using USB headsets in Windows 11 with video conferencing applications. You may receive Audiodg.exe errors in Windows Device Manager, which causes failures in Zoom, Teams, and WebEx.
Updated: October 22, 2025
ID: 000212112
Information about Windows 11 having an Intel Smart Sound Technology (Intel SST) driver incompatibility problem.
Updated: October 21, 2025
ID: 000224504
Dell Client Platform remediation is available for multiple vulnerabilities in Intel Graphics Software that could be exploited by malicious users to compromise the affected system
Updated: October 21, 2025
ID: 000322814
Dell Client Platform remediation is available for multiple vulnerabilities in Intel Graphics Driver and Software and Intel Graphics Software Advisories that could be exploited by malicious users to compromise the affected system.
Updated: October 21, 2025
ID: 000281808
The article provides information about how to handle HttpsBoot booting to Ediags (EPSA) if SecureBoot is set to Enabled.
Updated: October 20, 2025
ID: 000222584
The following article provides information about a network connection issue on OptiPlex desktops. Enabling a metered connection stops the Wi-Fi and Ethernet connections from working.
Updated: October 17, 2025
ID: 000214888
Information about the NVIDIA control panel for the Manage 3D settings crashes in Windows 10 and 11 computers.
Updated: October 17, 2025
ID: 000214379
This article provides information about setting HTTPsBootMode from AutoMode to ManualMode by Dell Command Configure reporting an error.
Updated: October 13, 2025
ID: 000206252
Dell Client Platform remediation is available for multiple AMD Graphics Driver vulnerabilities that could be exploited by malicious users to compromise the affected system.
Updated: September 18, 2025
ID: 000328052
Dell Client Platform BIOS remediation is available for a Stack-based Buffer Overflow Vulnerability that could be exploited by malicious users to compromise the affected system.
Updated: August 19, 2025
ID: 000283859
Dell Client Platform remediation is available for multiple NVIDIA GPU Display Driver vulnerabilities that could be exploited by malicious users to compromise the affected systems.
Updated: August 14, 2025
ID: 000261121
Dell Client Platform BIOS remediation is available for multiple vulnerabilities in 2025.2 Intel Processor, Intel Processor Indirect Branch Predictor and Intel Processor Stream Cache that could be exploited by malicious users to compromise the affected system.
Updated: August 12, 2025
ID: 000272449
Dell Client Platform remediation is available for multiple vulnerabilities in Intel PROSet/Wireless Wi-Fi Software that could be exploited by malicious users to compromise the affected system.
Updated: August 12, 2025
ID: 000286310
Dell Client Platform remediation is available for multiple vulnerabilities addressed in Intel Platform Update - February 2025.1 advisories that could be exploited by malicious users to compromise the affected system.
Updated: June 10, 2025
ID: 000239036
This article provides information about an issue where a user may hear a pop noise when Windows plays a notification.
Updated: June 09, 2025
ID: 000217428
This article provides information about the long reboot time on Windows 10 CMIT Government Edition (CMGE).
Updated: May 21, 2025
ID: 000207493
Dell Command | Update (DCU) does not offer driver or firmware updates once they have been updated successfully with DCU previously, and then downgraded.
Updated: May 19, 2025
ID: 000223925
OpenManage Enterprise plugin for VMware vCenter (OMEVV) may show "generic system error" or "Release is not supported by OMEVV" after Image is created and saved in vLCM.
Updated: May 15, 2025
ID: 000213140
Customers who use Dell third-party update catalog with Microsoft Endpoint Configuration Manager (MECM) observed driver updates being reported as installed without installing or deploying driver updates.
Updated: May 05, 2025
ID: 000217893
Dell Client Platform remediation is available for an Out-of-Bounds Write Vulnerability that could be exploited by malicious users to compromise the affected system.
Updated: May 02, 2025
ID: 000221744
The following guide provides information about resolving a Windows operating system on-screen error. You see the power error: 'There are currently no power options available.'
Updated: May 02, 2025
ID: 000215524
Information about not being able to connect with Active Management Technology (AMT) or Intel Standard Manageability (ISM) when a computer's Intel Management Engine (ME) is updated to firmware version 16.1.25.1991 or later.
Updated: April 24, 2025
ID: 000210568
This article explains the video playback issues that occur when using the Netflix app with AMD graphics cards while playing high bit rate content.
Updated: April 15, 2025
ID: 000211873
Dell Client Platform BIOS remediation is available for multiple OpenSSL vulnerabilities that could be exploited by malicious users to compromise the affected system.
Updated: April 09, 2025
ID: 000250484
This article provides information about Thermal, Acoustic, Power, and Performance (TAPP) process within SupportAssist.
Updated: March 25, 2025
ID: 000273295
Dell Client Platform remediation is available for a Waves APO vulnerability in Realtek and Cirrus Logic Audio Drivers that could be exploited by malicious users to compromise the affected system.
Updated: March 05, 2025
ID: 000209459
Dell Client Platform remediation is available for multiple vulnerabilities in Intel® System Security Report and System Resources Defense firmware that could be exploited by malicious users to compromise the affected system.
Updated: February 25, 2025
ID: 000236851
Dell Client Platform remediation is available for an OpenSSL vulnerability that could be exploited by malicious users to compromise the affected system.
Updated: February 25, 2025
ID: 000226216
Dell Client Platform BIOS remediation is available for a Weak Authentication Vulnerability that could be exploited by malicious users to compromise the affected system.
Updated: February 17, 2025
ID: 000258429
Dell Client Platform remediation is available for multiple vulnerabilities in Intel Graphics Software that could be exploited by malicious users to compromise the affected system.
Updated: February 14, 2025
ID: 000227992
Dell Client Platform remediation is available for multiple vulnerabilities in Intel Graphics Software that could be exploited by malicious users to compromise the affected system.
Updated: February 12, 2025
ID: 000250137
Dell Client Platform remediation is available for multiple vulnerabilities in Intel PROSet/Wireless Wi-Fi and Killer Wi-Fi software that could be exploited by malicious users to compromise the affected system.
Updated: February 11, 2025
ID: 000239038
Dell Client Platform remediation is available for a vulnerability in Intel Chipset Software Installation Utility that could be exploited by malicious users to compromise the affected system.
Updated: February 11, 2025
ID: 000236855
Dell Client Platform remediation is available for multiple Realtek SD Card Driver vulnerabilities that could be exploited by malicious users to compromise the affected system.
Updated: January 24, 2025
ID: 000243310
Dell Client Platform remediation is available for an NVIDIA® GPU Display Driver vulnerability that could be exploited by malicious users to compromise the affected systems.
Updated: January 17, 2025
ID: 000226443
Dell Client Platform remediation is available for multiple NVIDIA GPU Display Driver vulnerabilities that could be exploited by malicious users to compromise the affected systems.
Updated: January 17, 2025
ID: 000228639
Dell Client Platform remediation is available for NVIDIA® GPU Display Driver vulnerabilities that could be exploited by malicious users to compromise the affected systems.
Updated: January 16, 2025
ID: 000224676
Dell Client Platform remediation is available for an AMD Graphics HIP SDK Incorrect Default Permissions Vulnerability that could be exploited by malicious users to compromise the affected systems.
Updated: December 12, 2024
ID: 000228079
Dell Client Platform BIOS remediation is available for multiple vulnerabilities addressed in Intel® Platform Update 2024.3 Advisories that could be exploited by malicious users to compromise the affected system.
Updated: November 20, 2024
ID: 000225475
Dell Client Platform remediation is available for multiple OpenSSL vulnerabilities that could be exploited by malicious users to compromise the affected system.
Updated: November 20, 2024
ID: 000226215
Dell Client Platform remediation is available for multiple vulnerabilities within Intel® PROSet/Wireless WiFi and Intel® Wireless Software that could be exploited by malicious users to compromise the affected system.
Updated: November 12, 2024
ID: 000226011
Dell Client BIOS remediation is available for multiple OpenSSL vulnerabilities that could be exploited by malicious users to compromise the affected system.
Updated: October 15, 2024
ID: 000226603
Dell Client BIOS remediation is available for an Out-of-Bounds Write Vulnerability that could be exploited by malicious users to compromise the affected system.
Updated: September 24, 2024
ID: 000225476
Dell Client Platform remediation is available for multiple vulnerabilities in Intel® Processor Stream Cache and Intel® Core™ Ultra Processor Stream Cache that could be exploited by malicious users to compromise the affected system.
Updated: September 24, 2024
ID: 000225291
Dell Client Platform remediation is available for AMD Graphics Driver Vulnerabilities that could be exploited by malicious users to compromise the affected systems.
Updated: August 29, 2024
ID: 000225654
Dell Client Platform remediation is available for vulnerabilities in Intel® Processor and Intel® Core Ultra Processor that could be exploited by malicious users to compromise the affected system.
Updated: August 20, 2024
ID: 000222726
Dell Client Platform remediation is available for multiple vulnerabilities in Intel® Arc™ & Iris® Xe Graphics Software that could be exploited by malicious users to compromise the affected system.
Updated: August 13, 2024
ID: 000222721
Dell Client Platform remediation is available for multiple vulnerabilities in Intel® PROSet/Wireless WiFi and Bluetooth® drivers that could be exploited by malicious users to compromise the affected system.
Updated: June 18, 2024
ID: 000222725
Dell Platform BIOS remediation is available for multiple security vulnerabilities that could be exploited by malicious users to compromise the affected system.
Updated: May 22, 2024
ID: 000220797
Dell Client Platform remediation is available for multiple NVIDIA GPU Display Driver vulnerabilities that could be exploited by malicious users to compromise the affected systems.
Updated: May 14, 2024
ID: 000222538
Dell Client Platform remediation is available for multiple vulnerabilities in Intel® BIOS Guard and PPAM Firmware that could be exploited by malicious users to compromise the affected system.
Updated: May 14, 2024
ID: 000219969
Dell Client Platform remediation is available for NVIDIA® GPU Display Driver Vulnerabilities that could be exploited by malicious users to compromise the affected systems.
Updated: May 03, 2024
ID: 000219322
Dell Client BIOS remediation is available for an Improper Input Validation vulnerability that could be exploited by malicious users to compromise the affected systems.
Updated: April 18, 2024
ID: 000220141
Dell Client BIOS remediation is available for multiple Tianocore EDK2 vulnerabilities that could be exploited by malicious users to compromise the affected system.
Updated: April 17, 2024
ID: 000217986
Dell Dock Firmware and Dell Client Platform remediation is available for an Improper Link Resolution vulnerability during installation that could be exploited by malicious users to compromise the affected system.
Updated: April 17, 2024
ID: 000217981
Dell Client BIOS remediation is available for multiple security vulnerabilities disclosed in Intel IPU 2024.1 that may be exploited by malicious users to compromise the affected system.
Updated: April 17, 2024
ID: 000217983
Dell Client BIOS and Dell Precision Rack BIOS remediation is available for multiple Tianocore EDK2 vulnerabilities that may be exploited by malicious users to compromise the affected system.
Updated: April 17, 2024
ID: 000215643
Dell Platform BIOS remediation is available for an improper NULL termination vulnerability that could be exploited by malicious users to compromise the affected system.
Updated: April 17, 2024
ID: 000220410
Dell Client BIOS remediation is available for an improper input validation vulnerability that could be exploited by malicious users to compromise the affected systems.
Updated: January 12, 2024
ID: 000217707
Dell Client Platform remediation is available for AMD Graphics Driver vulnerabilities that could be exploited by malicious users to compromise the affected systems.
Updated: December 19, 2023
ID: 000217077
Dell Client Platform remediation is available for multiple OpenSSL vulnerabilities that could be exploited by malicious users to compromise the affected system.
Updated: December 12, 2023
ID: 000211759
Dell Client BIOS remediation is available for an improper authentication vulnerability that could be exploited by malicious users to compromise the affected system.
Updated: November 28, 2023
ID: 000215217
Dell Client BIOS remediation is available for a Signed to Unsigned Conversion Error Vulnerability that could be exploited by malicious users to compromise the affected system.
Updated: September 12, 2023
ID: 000214780