Articles
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Understand and troubleshoot PowerEdge hard disk drives, RAID, PowerEdge RAID Controller, and other storage hardware such as cables, backplane, so forth.
Updated: March 09, 2026
ID: 000110444
The PowerEdge embedded LifeCycle Controller provides a simplified method for installation of supported Windows Server and Linux server operating systems with the OS Deployment feature.
This article explains how to use the iDRAC LifeCycle Controller to install a supported operating system on most Dell PowerEdge servers. Step-by-step instructions and OS installation videos for Windows Server, Ubuntu Server LTS, SUSE Linux Enterprise Server, or Red Hat Enterprise Linux installation with LifeCycle Controller
Updated: February 27, 2026
ID: 000130160
This article explains the different reasons hard drives can fail in detail.
Updated: March 13, 2026
ID: 000064317
This article explains different methods to reset, power drain or perform a virtual AC cycle.
Updated: March 11, 2026
ID: 000175625
PowerEdge RAID Controller (PERC11, PERC10), Human Interface Infrastructure (HII) configuration utility, and iDRAC do not support array expansion.
Updated: March 10, 2026
ID: 000203958
Server BIOS Update Guidelines for Microsoft Secure Boot Certificates are provided in this article.
Updated: March 10, 2026
ID: 000402373
This article outlines the actions required to prepare a system for retirement or repurposing using the LifeCycle controller.
Updated: March 09, 2026
ID: 000198190
This article provides an explanation of the backplane hard drive LED indicators.
Updated: March 05, 2026
ID: 000413096
How to Subscribe to receive Dell Driver and Firmware Update notifications for PowerEdge Servers. To ensure optimal performance and stability for your Dell system, be aware of the latest updates available for the drivers and firmware. There are several systems to do this as explained in the article below.
Updated: March 03, 2026
ID: 000127716
iDRAC update available to resolve this fan problem seen on some PowerEdge servers.
Updated: March 03, 2026
ID: 000140533
The Dell Nautilus Firmware Update Utility is flexible and simple to use as it contains all the latest, relevant firmware updates for hard drives in your Dell server.
Updated: March 03, 2026
ID: 000141811
LCWipe command produces undesired side effects in some iDRAC9 firmware releases. The recommendation is to use the SystemErase feature to securely erase configurations and end user data when retiring or repurposing server hardware.
Updated: March 03, 2026
ID: 000214671
This article explains the procedure to open a Service Request (SR) using the Dell support page.
Get help fast for your Dell device. No more waiting on hold. No more tech headaches.
Dell makes it simple to fix problems, schedule repairs, or get support—right from your device or our support website.
Updated: March 03, 2026
ID: 000132371
To replace a CMOS battery, remove the air shroud, disconnect and remove any expansion cards, locate the battery socket, and carefully pry out the CMOS battery. After installing a new CMOS battery, you must reinstall the expansion cards, install the air shroud, and restore the BIOS settings, ensuring the battery is operating properly and the correct data and time are set in the System Setup.
Updated: February 27, 2026
ID: 000234357
This article presents opportunities to understand and troubleshoot some common causes of fan noise in a PowerEdge server.
It is also relevant for 100% fan speeds.
Updated: February 27, 2026
ID: 000227912
Information about managing, upgrading, and monitoring your Dell Rack and Tower PowerEdge server hardware and Out-of-Band (OoB) System Management tools.
Updated: February 27, 2026
ID: 000203861
Unsure about the procedure to update a specific component's firmware in a PowerEdge system? Learn how to in this specific article.
Updated: February 24, 2026
ID: 000333712
This article addresses an issue in which conversion of Windows Server from an evaluation to a fully licensed edition fails. The error that is returned appears to indicate a problem with the supplied product key, but the key is known to be valid.
Updated: February 20, 2026
ID: 000204465
Find answers and resources to get started or do more from your MyService360 dashboard with enterprise services data analytics and visualizations.
Updated: February 17, 2026
ID: 000124666
Dell PowerEdge Server remediation is available for Intel® Ethernet Controllers & Adapters and Intel® Data Center GPU vulnerabilities that may be exploited by malicious users to compromise the affected system.
Updated: February 16, 2026
ID: 000347891
How to use the PowerEdge Server ePSA tools to stress test the CPU.
Updated: February 16, 2026
ID: 000289909
This article details the procedure to troubleshoot power supply unit (PSU) issues that may arise on a PowerEdge Server.
Updated: February 16, 2026
ID: 000127944
This article describes what can happen while collecting SupportAssist logs using iDRAC9 UI. The operation may result in an error, or incomplete logs may be collected.
Updated: February 13, 2026
ID: 000211904
This article provides information about how to use the LCC to deploy a supported OS.
Updated: February 13, 2026
ID: 000334676
Should an issue arise on your system, we recommend that you gather system logs to expedite the support process before contacting Dell Support. This article explains some of the key tools available, including SupportAssist Enterprise, the most comprehensive log gathering tool for your Dell PowerEdge system.
Updated: February 11, 2026
ID: 000228206
The file upload function of Dell TechDirect allows sending data directly to Dell Technical Support. Follow these eight steps to provide necessary information to your contact at Dell Support.
Updated: February 07, 2026
ID: 000139072
This article provides the latest Integrated Dell Remote Access Controller 9 (iDRAC9) firmware version available for Dell PowerEdge servers, Datacenter Scalable Solutions (DSS), Precision Rack workstations, Storage NX network-attached storage, XC Core Systems, and XC Series Hyper-C appliances.
Updated: February 07, 2026
ID: 000178115
Dell Samsung PM893 SSDs with Firmware HJ55 or Earlier Experience Premature SMART Failures
Updated: February 06, 2026
ID: 000333265
The Dell iDRAC9 IPv6 Link Local and StateLess Address Auto Configuration (SLAAC) Addresses change after upgrading to iDRAC9 firmware 5.10.00.00 or later releases.
Updated: February 06, 2026
ID: 000196507
Correctable and uncorrectable memory errors on PowerEdge Server with DDR4 and changes to troubleshooting steps
Updated: February 05, 2026
ID: 000053203