PowerEdge R360

This article provides steps to troubleshoot a chassis intrusion, chassis open message for PowerEdge servers.

This article provides information about the LIC008 error seen when importing the IDRAC License.

During Windows Server 2025 installation by iDRAC virtual media, a disk with size 0 B is displayed on the drive selection page.

Installation of January 10, 2023 patch KB5022291 on Windows Server 2022 may result in Blue Screen error on the following systems and configurations. Dell 14G PowerEdge Server with Intel Optane persistent memory Series 100 configured in App Direct mode is affected. Dell 15G PowerEdge Server with Intel Optane persistent memory Series 200 configured in App Direct mode is affected. Note: Memory Settings configured in Memory Mode in the BIOS function correctly with KB5022291 or higher version of Windows Server 2022 updates. Optane Series 100 Memory Mode is Persistent Memory set to Off. Optane Series 200 Memory Mode has Optane DIMMs disabled under Memory Mapout.

The BIOS setting changes may not appear in iDRAC if configured using the F11 Boot Manager on Dell PowerEdge 16G and 17G platforms.

This document highlights minimum, recommended, and latest code versions for Dell Technologies PowerEdge products. We carefully evaluate and monitor code deployment data to ensure that product releases meet our stringent expectations to provide our customers with reliable products and solutions.

The below article is a workaround mechanism to recover PowerEdge systems from critical log entry "SWC5008 Unable to access Front LED Panel because of a hardware error condition" for a few versions of the iDRAC.

NVIDIA has updated the signing certificate for its UEFI network driver from Microsoft UEFI CA 2011 to Microsoft UEFI CA 2023. PowerEdge 17G platforms already trust the CA 2023 certificate, but 15G/16G and earlier servers require a BIOS update released in December 2025. Systems without this updated certificate support may fail to initialize the NIC UEFI driver when Secure Boot is enabled.

PowerEdge servers do not support operating system installation, or boot from direct CPU‑attached NVMe SSD drives if the metadata format size is not set to 0.

Server BIOS Update Guidelines for Microsoft Secure Boot Certificates are provided in this article.

PowerEdge 14G, 15G, 16G, and 17G servers skip Preboot eXecution Environment (PXE) boot when an "Unavailable" entry is last in the boot order.

Fans reporting FAN0000/FAN0001 errors (RPM below warning or critical) should be removed and swapped to another connector; if the error follows the fan, replace it.

PowerEdge 16G BOSS N1; logs VLT0204 (BOSS CPLD voltage out of range) or VLT0205 on PowerEdge T160/R360/T360/R260 platforms running Complex Programmable Logic Device (CPLD) version 1.4.0. PowerEdge R660 and R760 platforms running CPLD versions v1.2.6 will not log any voltage out of range warnings in the LC or SEL logs.

Dell PowerEdge Toshiba MG08 and MG09 hard drives may encounter uninterruptible Background Media Scanning (BMS), causing I/O errors, or timeouts.

Encountering PR8 errors in the LifeCycle (LC) log when using a BlueField-3 (BF3) Data Processing Units (DPU) card (DPN: HFWRM).

Dell Micron 7450 and 7500 Non-Volatile Memory Express solid state drives may encounter drive initialization failure due to a firmware issue, resulting in the solid state drives being unrecoverable.

Dell Chicony power supply (X1HXF) reports an Under Voltage Fault event PSU0034.

This article provides information about how to verify if a Network Interface Card (NIC) is compatible with a PowerEdge Server.

This article provides information about CPU Machine Check errors and common causes and proper handling when errors are seen.

When encryption is enabled on BOSS-N1, the system may stop during POST with the message: "No Boot Device Available or Operating System Detected."

Unsure about the procedure to update a specific component's firmware in a PowerEdge system? Learn how to in this specific article.

New deployments of OpenManage Enterprise 4.4.0 are experiencing service failures after configuring the time zone for GMT +02:00 Helsinki, Kyiv, Riga, Sofia, Tallinn, Vilnius. The issue is only seen on fresh deployment of OpenManage Enterprise (OME) 4.4.0 on Hyper-V. Deploying OpenManage Enterprise (OME) on other hypervisors is not impacted.

One-Time Boot option selected through iDRAC fails.

R7725, R6725, R7715, and R6715 the number of CPU Cores is not recognized correctly.

PowerEdge: Dell service support for end of industry production of 2.5" 15k RPM SAS hard drives

Dell Technologies advises against downgrading Hard Drive or SSD firmware, except in validated scenarios, due to unpredictable results and version reporting issues.

The "Predictive failure reported for disk x" error continues to be logged every 24 hours, even after the identified drive has been replaced. The issue only affects drives connected to PERC Controllers in RAID configuration.

Leveraging the 'Reboot Required' filter and selecting all items in this filtered view results in the 'make compliant' job applying all non-compliant firmware components. An unexpected reboot of the target is seen as components that do require a restart are deployed to the target. The issue is only seen if selecting all objects and using the 'Reboot Required' filter. All other filters work as designed.

PowerEdge servers crash with PCIe fatal errors while updating Kioxia CM6 NVMe drive firmware.

CPUs can be perceived to be hot while server is idle.