PowerMax

This document highlights minimum, recommended, and latest code versions for Dell Technologies Enterprise and Data Center Infrastructure products. Dell carefully evaluates and monitors code deployment data to ensure that product releases meet our stringent expectations to provide our customers with reliable products and solutions.

Dust or chemical contamination at the endface of a fiber optic LC connector or transceiver module impedes signaling. Dell engineering teams have verified cases in which a fully functional port appears to be a bad port because dirty optical connectors manifest as a port failing loop testing with acceptable power measurement levels. Cable connectors should be cleaned and when stored must be protected from dust particle or chemical contamination.

A curated list of technical information resources such as guides, checklist, simple support matrix, and how-to videos to help with PowerMax deployment and use.

Solutions Enabler (SE) commands fail with the error "The requested feature is not supported for this microcode or SYMAPI version." This occurs after the PowerMaxOS in the array is upgraded to v10.2 or v10.3.

Dell Container Storage Modules (CSM) Container Storage Interface (CSI) Driver for PowerMax fails volume creation with errors finding storage group (SG) and volume.

Explore the Dell End of Service Life (EOSL) and End of Life (EOL) list for converged infrastructure, storage, and storage networking products. Access End-of-Life documents for hardware, software, and firmware release and service dates

Detailed procedure to upgrade Solutions Enabler and Unisphere for PowerMax.

Unisphere for PowerMax: SNMP configuration lost after upgrade from 5978.711.711 to 5978.714.714.

Linked (or previously-linked) targets behave uniquely in the handling of allocations. When targets are freed, only the updated track allocations is returned to the Storage Resource Pool (SRP).

SnapVX 'Relink' may fail with "The SNAPVX 'Relink' operation for Device List FAILED with: The operation resulted in a failed snapshot state." Fix 106352 is required. SnapVX may report a "Snapshot failed. Please check RDP and SRP usage." Fix 106890 is required.

Unisphere for PowerMax Alert Description =Symmetrix 000123456789: Service Processor down or not communicating with the array. OR symevent alert "The Symmetrix Service Processor or MMCS is not communicating with the Symmetrix."

This article describes the procedure for users to get notifications of documents published on any product that has notification abilities.

This article describes an email alert when the Effective Used Capacity (EUC) in a Storage Resource Pool (SRP) surpasses a consumption threshold. The email alert generates from an array through a connecthome. The connect homes generate when the Effective Used Capacity surpasses 80%, 90%, 95%, or 99% capacity.

Dell Storage Simple Support Matrices on E-Lab Navigator provide the optimal interoperability for your storage solution.

This KB explains how to use the Red Hat GitHub kubevirt-rawio-addon repository to present PowerMax Gatekeepers to either a Red Hat OpenShift or Upstream Kubernetes environment.

RE port SRDF link is down and also shows NIC State: DOWN and NIC Link State: DOWN

Running a traceroute

This article explains Dell guidelines on company administrator assignment.

This article explains how to assign an Initial Company Administrator.

This article explains how to promote Company Administrators.

Powermax/VMAX 3 Array vaulted when MMCS is reseated with DD director.

This article displays a list of Dell Software Products and related articles on how to obtain the Software Unique ID (SWUID) for each specific product. The SWUID is required for streamlining the processes related to both the Software License Renewal process and opening a Support Case.

SK Hynix PE8010 & PE8030 NVMe M.2 drives have been observed to report a PDR3 Event Code and failed status.

How to bring directors online using Solutions Enabler?

PowerMax, VMAX All Flash and VMAX3: Error xx3C.07 slot lock timeouts after an FA port reset.

Changing cores on IM can lead to DU, and directors dropped to DD. Cores were incorrectly added to the IM director.

Recommendations for carrying out Proactive Healthchecks on PowerMax Array

Upon creating a file system (FS) with an identical name to the SNS name, SNS export cannot be mounted using NFSv4.

SDNAS set both replication VDMs (Source and DR) to maintenance mode. Data is not accessible when both VDMs are in Maintenance mode. This article describes how to recover from this condition.

A PowerMax Non-Disruptive Upgrade (NDU) to PowerMaxOS 10.0.1.0 may show a significant SRP change in utilization.