PowerFlex Software

Information about customer replaceable unit (CRU) videos for Dell Technologies VxFlex Ready node products

This document highlights minimum, recommended, and latest code versions for Dell Technologies Enterprise and Data Center Infrastructure products. Dell carefully evaluates and monitors code deployment data to ensure that product releases meet our stringent expectations to provide our customers with reliable products and solutions.

This article provides the step-by-step procedures to upgrade the embedded operating system Virtual Machine (VM) running the PowerFlex management platform.

EDISTRIBUTION - April 24, 2025 On July 6, 2024, the FTP service used by customers to get an updated Storage Data Client (SDC) driver matching newer kernels is being disabled. Customers are required to transition to the following Secure File Transfer Protocol (SFTP) user to retain automatic Storage Data Client (SDC) driver update capabilities. The new file transfer method uses Secure File Transfer Protocol (SFTP) and uses a key-based authentication

During PowerFlex‑orchestrated ESXi patch upgrades, certain ESXi nodes experience root account lockouts and upgrade failures because the thin‑deployer pod caches a root password that is out‑of‑sync with the os_admin_password stored in the PowerFlex PostgreSQL database.

Explore the Dell End of Service Life (EOSL) and End of Life (EOL) list for converged infrastructure, storage, and storage networking products. Access End-of-Life documents for hardware, software, and firmware release and service dates

PFMP-4.6.0-1256: Dell S5248 switch update.... OS10 stopped responding at System is loading.

This article provides instructions on how the customer can gather their recovery key from their Trusted Platform Module (TPM) enabled host. The customer should keep the recovery key from each of their hosts in a safe place. Hardware replacement activities, such as system board replacements, require the recovery key for a smooth process.

This article provides instructions on how the user inputs their recovery key after system board or TPM replacement on an ESXi host.

Devices suffer from long response times periodically on iDRAC version 4.0.0.0 and below.

ESXi Purple Screens with blkDev_CreatePeLun@(scini) module.

An ESXi ScaleIO/VxFlex OS SDC has wrong or missing GUID or Primary MDM IP addresses.

This article explains how to troubleshoot the alert PFX00102.0000207 - The PowerFlex management platform message bus health diagnostic failed.

On PFMP systems upgraded to version 5.1.0.1, performing the Add Trusted SSL Certificate operation can cause the PFMP web UI to become inaccessible. The operation changes the Keycloak httpsclientauth setting from none to request. This prevents the authentication handshake between the PFMP UI and Keycloak from completing successfully. This issue is observed only on systems upgraded to PFMP 5.1.0.1 and is not observed on new installations.

How to verify/investigate connectivity to port 7072 on a given set of SDSes, from Linux and ESXi. The intended use of this KB is to confirm SDC-SDS connectivity or SDS-SDS connectivity.

An acknowledged alert cannot be cleared using the PowerFlex Presentation Server.

Replace a member of an MDM cluster to replace a faulty server or change the server IP address.

This article details the procedure to troubleshoot power supply unit (PSU) issues that may arise on a PowerEdge Server.

Overview of the dial-home alerts logged for Storage pool Capacity Utilization.

SDS node fails to exit Protected Maintenance Mode (PMM) on PFMC because MDM rejects the exit request with "The wrong maintenance mode type was chosen for this SDS."

PowerFlex Rebuild, Rebalance, and Maintenance policies that should be set before and after RCM upgrades.

This article details how to collect logs from PowerFlex Manager (3.8, 4.x 5.x), iDRAC8\iDRAC9 SupportAssist, Get Info on MDM SDS, Gateway, CloudLink, and VMware ESXi hosts.

This article lists PowerFlex 5.1 compatibility, showing which VMware, Nutanix, Microsoft Hyper‑V, Citrix and Linux distributions and versions are validated, plus supported storage nodes.

OOM killer (Out Of Memory Killer) was invoked by LIA while generating the getinfo logs causing the SDS service to crash.

After a new successful deployment of the PowerFlex resource group, when trying to log in for the first time using scli, the login fails with the error "CERTIFICATE_NOT_YET_VALID."

CloudLink: Versions Numbers for CloudLink and Their Agents

This document highlights minimum, recommended, and latest code versions for Dell Technologies Enterprise and Data Center Infrastructure products. Dell carefully evaluates and monitors code deployment data to ensure that product releases meet our stringent expectations to provide our customers with reliable products and solutions.

This article explains step by step how To Convert Untagged DATA Networks On Access Mode To VLAN tagged Interfaces After Upgrade And OS Conversion.

The "get_info.sh" collects diagnostic information from a PowerFlex host and creates a compressed support bundle.

This article shows the PowerFlex release matrix, and guidance on how to correlate the various packages.