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This article documents the solution to the NetWorker Management Console (NMC) installation failure to start the gstdbinit process.
Updated: May 08, 2026
ID: 000182930
The NetWorker VMware Protection (NVP) integration is configured with the vProxy appliance. When performing a backup, the vProxy is unable to open the VM's source VMDK with transport mode hot add.
Updated: May 05, 2026
ID: 000174390
This article provides an overview of how to perform an Azure Virtual Machine (VM) restore that was backed up using NetWorker Azure VM snapshot protection.
Updated: May 08, 2026
ID: 000400326
The NetWorker Management Console (NMC) server is upgraded to a newer NetWorker release. The upgrade completes successfully, but the NMC is inaccessible. The NMC servers gstd log reports IM003: The specified driver could not be loaded due to system error 126: The specified module could not be found. (PostgreSQL ANSI(x64), C:\program files\emc networker\management\GST\postgres_latest
Updated: May 08, 2026
ID: 000186359
This KB gives a brief overview of how to perform VMware Virtual Machine (VM) image restores from the REST API.
Updated: May 08, 2026
ID: 000021344
How to collect NetWorker logs, NetWorker support requires for problem analysis.
Updated: May 08, 2026
ID: 000004080
NMDA DB2 backups failed last night with Error 3. Problem was resolved after creating a new device and scattering backups in two storage nodes, and setting up DB2 retry and timeout parameters.
Updated: May 08, 2026
ID: 000183668
The NetWorker client service fails to start on a Linux system.
Updated: May 08, 2026
ID: 000183653
This article provides a general overview for backup administrators and NetWorker support for troubleshooting vSphere plugin and VCUI issues.
Updated: May 08, 2026
ID: 000462192
Changing the log level to 'debug' may be necessary in order to troubleshoot an issue with NetWorker VMware Protection (NVP) with vProxy Appliance solution (NVP-vProxy). This article explains how to change the log level.
Updated: May 08, 2026
ID: 000022610
This article provides a general overview for backup administrators and NetWorker support for troubleshooting the Data Protection Restore Client (DPRC) used to perform VMware File Level Restore (FLR) and SQL application data.
Updated: May 08, 2026
ID: 000462474
You are attempting to perform a Virtual Machine (VM) FLR of a Windows VM using the local administrator account of the target VM. The FLR mount fails to install the FLR agent on the target VM stating "exit code 1603" or "exit code 1625"
Updated: May 08, 2026
ID: 000183475
mminfo does not work with short date format (mm/dd/yy), it works only with long format (mm/dd/yyy)
Updated: May 08, 2026
ID: 000183438
This article helps in understanding the hardware issue configured in NetWorker.
Updated: May 08, 2026
ID: 000183247
Unable to create NMDA oracle client backup configuration in NMC. Oracle client backup configuration fails with error: The NMC server could not obtain the required memory for the requested operation. the gst log provides the detail
Updated: May 08, 2026
ID: 000183208
Oracle backup fails with error:
ORA-00603: ORACLE server session terminated by fatal error
ORA-27515: inadequate memlock limit or driver settings
Updated: May 08, 2026
ID: 000183206
Existing Data Domain Device has attribute device access information similar to <DDName>:/< StorageUnitName >
Attempt to create new device using Device Access Information format <DDName>:/< StorageUnitName > fails with error message.
Updated: May 08, 2026
ID: 000183137
rabbitmq service is down after disabling IPV6 and due to this the connection is refused on port 5672
Updated: May 08, 2026
ID: 000182732
Welcome to the Avamar Data Migration enabler (ADMe) landing page.
Updated: May 08, 2026
ID: 000182609
NetWorker Management Web UI (NWUI): Triage and Troubleshooting Guide
Updated: May 07, 2026
ID: 000010592
NetWorker Web UI (NWUI) login attempts fail with an SSL handshake error indicating PKIX path building failure, preventing authentication against the NetWorker Authentication Server.
Updated: May 07, 2026
ID: 000460962
NetWorker VMware group with Dynamic Association failing with error failed to load inventory from vCenter.
Updated: May 07, 2026
ID: 000181215
Dell EMC has completed its investigation on the impact of the Adobe Flash Flex End of Life on NetWorker with vProxy. Below is a listing of the impact and recommended mitigation actions.
Updated: May 07, 2026
ID: 000181132
This article explains how NetWorker Module for Microsoft (NMM) uses advanced encryption standard (AES) encryption for backups and restores.
Updated: May 07, 2026
ID: 000180979
Error:" The authentication credential was corrupted on decoding the credential, the checksums do not match" is generated when changing the retention of a backup save set.
Updated: May 07, 2026
ID: 000180772
The NetWorker VMware Protection (NVP) solution is used to backup VMware Virtual Machines (VM). The web-based Data Protection Restore Client (DPRC) is used to perform File Level Restore (FLR) or Microsoft SQL app-consistent (MSVMAPPAGENT) restores. Some or all save sets are not visible from the DPRC.
Updated: May 07, 2026
ID: 000425925
The NetWorker VMware Protection (NVP) vProxy is used to backup Microsoft SQL Virtual Machines (VM). The environment consists of multiple vCenter environments, and the SQL VM was copied to another vCenter outside of NetWorker practices. SQL VM restores are performed from the Data Protection Restore Client (DPRC). The DPRC wizard does not show SQL backups for a VM, no error is returned.
Updated: May 07, 2026
ID: 000450321
The NetWorker server is configured with external authentication; Lightweight Directory Access Protocol (LDAP) or Microsoft Active Directory (AD). After upgrading the NetWorker server to 19.13.0.0, external user accounts fail to log in, reporting HTTP 404.
Updated: May 06, 2026
ID: 000340925
NetWorker vProxy Virtual Machine (VM) workflow is marked as failed but all VMs report successful. Error: "Unable to find selected VM work item with UUID "UUID" in vCenter, the work item will be skipped."
Updated: May 05, 2026
ID: 000174342
NetWorker 19.x: Recommending to have max of 127 Data Domain Boost devices per NetWorker storage node
Recommending to have max of 127 Data Domain Boost devices per NetWorker storage node.
Updated: May 05, 2026
ID: 000174196