Articles
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This document highlights minimum, recommended, and latest code versions for Dell Technologies Enterprise and Datacenter Infrastructure products. We carefully evaluate and monitor code deployment data to ensure that product releases meet our stringent expectations to provide our customers with reliable products and solutions.
Updated: May 25, 2026
ID: 000205512
Information about customer replaceable unit (CRU) videos for Dell Technologies VxFlex Ready node products
Updated: May 22, 2026
ID: 000262249
This article explains the failure of the checkpoint backup, also known as cpbackup, due to the server root password containing a special character such as $.
Updated: May 29, 2026
ID: 000470088
Cloud DR runs a Retention process for the purpose to validate Virtual Machine copies previously uploaded and during this process the following Warning can occur: Could not delete all disks segments after collapsing.
Updated: May 29, 2026
ID: 000185209
During the workflow to Failback a Virtual Machine to the on premise VMware, Virtual Center is not able to complete successfully.
Updated: May 29, 2026
ID: 000184022
To show the steps to enable SSL validation between the Avamar and Cloud Disaster Recovery Add-ON (CDRA) when Avamar has added a Signed Certificate Authority.
Updated: May 29, 2026
ID: 000192334
How to reset or regenerate certificates due to expiration (or misconfiguration).
Updated: May 29, 2026
ID: 000188770
Avamar Hyper-V backups fail with "Checkpoint creation for Virtual machine has failed and will be skipped from backup" error.
Updated: May 27, 2026
ID: 000206488
Avamar Granular Level Recovery (GLR) for Exchange (ItemPoint) browse does not show edb/log path in UI.
Updated: May 27, 2026
ID: 000206699
Avamar for SharePoint backup creates a noncopy-only backup of SQL Databases, which is causing an issue with native SQL differential backups.
Updated: May 27, 2026
ID: 000207139
This article explains how to make Avamar VM Image level backup-initiated flows through particular IP or IPS of ESXI which has multiple IPs.
Updated: May 27, 2026
ID: 000194598
The article describes how to enable debug during Windows client Bare Metal Restore (BMR).
Updated: May 27, 2026
ID: 000197689
Scheduled backups do not run because a backup group within it no longer contains members.
Updated: May 27, 2026
ID: 000210062
This article describes a behavior in Avamar 19.10 where the Avamar Administrator console automatically enables the group when to edit a disabled group policy.
Updated: May 26, 2026
ID: 000228606
Avamar Hyper‑V backups fail or complete with exceptions when multiple virtual machines (VMs) from specific Hyper‑V nodes are selected in the backup dataset. The backups fail with error 43426, indicating that checkpoint creation failed and the affected VMs were skipped.
Updated: May 26, 2026
ID: 000206871
Event Code 23017 is received indicating that a reverse lookup failed. This is due to the Domain Name Server (DNS) responding with multiple IP addresses for a single hostname.
Updated: May 26, 2026
ID: 000198692
Instructions how to update the Avamar credentials in use to connect with a given integrated vCenter, using the Avamar User Interface (AUI).
Updated: May 25, 2026
ID: 000283832
After the Avamar server is upgraded or the certificates are renewed, replications will not start. An error message (code 30978) with the description "Failed to initiate replication because no proxy was found to service the job." appears
Updated: May 25, 2026
ID: 000182782
This article explains Dell guidelines on company administrator assignment.
Updated: May 24, 2026
ID: 000379388
This article explains how to assign an Initial Company Administrator.
Updated: May 23, 2026
ID: 000374134
This article explains how to promote Company Administrators.
Updated: May 23, 2026
ID: 000374126
This KB is intended for troubleshooting missing files from the directory hierarchy when running file-level restore (FLR).
Updated: May 22, 2026
ID: 000168602
This article displays a list of Dell Software Products and related articles on how to obtain the Software Unique ID (SWUID) for each specific product. The SWUID is required for streamlining the processes related to both the Software License Renewal process and opening a Support Case.
Updated: May 22, 2026
ID: 000296065
This article contains information about customer replaceable unit (CRU) videos for Dell Technologies VNX and VNXe products.
Updated: May 22, 2026
ID: 000262248
Information about customer replaceable unit (CRU) videos for Dell Technologies PowerProtect and Data domain products
Updated: May 22, 2026
ID: 000262244
Information about customer replaceable unit (CRU) videos for Dell Technologies Powerflex products
Updated: May 22, 2026
ID: 000262242
Information about customer replaceable unit (CRU) videos for Dell Technologies ECS products
Updated: May 22, 2026
ID: 000262239
This article should be used for collecting the initial information for troubleshooting Avamar (and Avamar with Data Domain Integration) Replication Performance issues.
Updated: May 22, 2026
ID: 000155028
Operating System (OS) accounts password complexity rules do not match the Avamar 18.2 security guide.
Updated: May 21, 2026
ID: 000081878
Proxy Deployment Manager (PDM) fails to create a recommendation after installing OS Rollup.
Updated: May 21, 2026
ID: 000209861