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This article provides curated links to Dell PowerProtect Data Manager product documentation, videos, and information including deployment, configuration, administration, and disaster recovery.
Updated: November 12, 2025
ID: 000196987
Data Protection Advisor agent on Windows fails to register with the application server due to error HTTP response code is 403
Updated: September 10, 2025
ID: 000184051
This article provides a procedure to install the PowerProtect Data Manager (PPDM) Support Tools (PPCP) in Linux-based deployment systems.
Updated: December 30, 2025
ID: 000409781
PowerProtect Data Manager (PPDM) Virtual Machine (VM) backup failed to enable Lightweight Delta (LWD). SPIF filters change failure: not enough space; vmwarelwd IO filter attach failed. Backend is vSAN. VM folder 255 GB hits vSAN namespace limit, causing vMotion failure. Engage VMware support.
Updated: December 30, 2025
ID: 000408378
A 'MON0035 messageL10n=Unable to discover the following system. UNACKNOWLEDGED' alert is generated daily but after being acknowledged, it returns.
Updated: December 29, 2025
ID: 000398719
Virtual Machine File Level Restore (FLR), Instant Access restore (IA), or File Search restore fails with the error: "Limitation of Storage Instant Access Sessions Is Exceeded on DataDomainHostName" even when no restore is active.
Updated: December 24, 2025
ID: 000401274
On the PowerProtect Data Manager server, a service named vmware-service is failing to start.
Updated: December 24, 2025
ID: 000394493
PowerProtect Data Manager count of oracle backup copies is bigger than where it is showing from "View copies" page.
Updated: December 24, 2025
ID: 000407025
This KB article describes how to add external server certificates to the trust store.
Updated: December 23, 2025
ID: 000404304
The PowerProtect File System Agent on AIX fails to install with no details about the failure.
Updated: December 23, 2025
ID: 000203371
This article outlines how to approach initial analysis of PowerProtect Data Manager (PPDM) reporting issues.
Updated: December 19, 2025
ID: 000392915
The Virtual Machine (VM) Direct Engine deployment fails to initialize with Unable to connect to External vProxy over port 9090 message.
Updated: December 19, 2025
ID: 000399113
PowerProtect Data Manager Workflow service is down and fails to start.
Updated: December 18, 2025
ID: 000400456
PowerProtect Data Manager fails to email the scheduled report; manually sending it works.
Updated: December 17, 2025
ID: 000379055
Indexing jobs start to pile up in the UI and hang at various completion percentage. After clearing the indexing jobs, they reappear the following day going to the same state.
Updated: December 16, 2025
ID: 000373734
This article covers a condition which can lead to PowerProtect Data Manager (PPDM) NAS backups failing with an error containing "Unable to send request: URL using bad/illegal format or missing URL (URL rejected: Malformed input to a URL function)"
Updated: December 16, 2025
ID: 000394722
A failed File Level Restore (FLR) operation may leave behind orphaned NFS-mounted independent disks on a virtual machine. These appear in the vSphere Web Client as disks located on a temporary datastore named DELL-vProxy-<hostname>-xxxxxxxxx. This article outlines the steps to safely remove these orphaned drives from the environment.
Updated: December 16, 2025
ID: 000379632
The PowerProtect Data Manager appliance is used to protect the vSphere environment. The virtual machine templates show under "Infrastructure > Assets > Virtual Machines" with the status of "Unprotected."
Updated: December 15, 2025
ID: 000261151
PowerProtect Data Manager - VM File Search FLR shows an incorrect target folder name.
Updated: December 15, 2025
ID: 000214927
Nutanix backup failed with error "Unable to validate resource: BackupPrismJobSessionsConfig validation failed: no disks identified" because the Virtual Machine had no attached disk; adding a disk resolved the issue and backup succeeded.
Updated: December 15, 2025
ID: 000402626
How to receive Dell Technical Advisories (DTA) and Dell Security Advisories (DSA).
Updated: December 11, 2025
ID: 000008421
During policy configuration, the Storage Name shows blank, and the storage unit cannot be selected.
Updated: December 11, 2025
ID: 000209933
PowerProtect Data Manager Server DR replication configuration job failed with 'Unable to establish connection to Data Domain'. The fix is to enable replication for the Server DR.
Updated: December 11, 2025
ID: 000202899
PowerProtect Data Manger (PPDM) /api/v2/aggregation/protection-metrics show incorrect result which results in DPA showing wrong report.
Updated: December 11, 2025
ID: 000214873
PowerProtect Data Manager: The replication failed with the error "Err: 5009 file-copy operation failed (nfs: "I/O" error)"
Updated: December 11, 2025
ID: 000225799
PowerProtect Data Manager backup completed with exception: Search plug-in was unsuccessful. Error uploading metadata to the search node. No space left on the device.
Updated: December 11, 2025
ID: 000209225
This article shows how to use traceroute in PowerProtect Data Manager.
Updated: December 11, 2025
ID: 000211902
PowerProtect Data Manager-VMDK failed to restore to original VM with changed size error.
Updated: December 11, 2025
ID: 000216495
When adding a vCenter configuration in PowerProtect Data Manager (PPDM), the Verify Certificate process fails with the state MISMATCHED because the Fully Qualified Domain Name (FQDN) in the vCenter certificate does not match the value entered in the FQDN/IP field.
Updated: December 10, 2025
ID: 000396815
PowerProtect Discovery jobs fail against Linux AIX servers with ASDS009 and ASDS0018 error.
Updated: December 06, 2025
ID: 000370509