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This document highlights minimum, recommended, and latest code versions for Dell Technologies Enterprise and Datacenter Infrastructure products. We carefully evaluate and monitor code deployment data to ensure that product releases meet our stringent expectations to provide our customers with reliable products and solutions.
Updated: January 27, 2026
ID: 000205512
Unable to log in to NetWorker Web User Interface (NWUI) launched from the NetWorker server. "Failed to authenticate user administrator with the provided password on Authentication Server <server name>
Updated: January 16, 2026
ID: 000193323
The expiration dates of DDBEA/DDBMA SQL backups are specified at the time of backup and cannot be changed. Hence, it is important to ensure that backups are performed with the correct expiration date at the time of backup.
Updated: January 27, 2026
ID: 000014058
The goal of this knowledge base article is to address Data Domain capacity issues when used with NetWorker. It provides details of how to reclaim space from Data Domain devices, create detailed problem definitions, identify specific logs, and steps required to resolve the problem.
Updated: January 27, 2026
ID: 000023120
This article is intended to assist Support and NetWorker administrators triage and troubleshoot issues regarding Data Domain Cloud Tier operations.
Updated: January 27, 2026
ID: 000014083
Instructions on how to implement NetWorker with a Data Domain Cloud Tier solution. Data Domain Cloud Tier moves data from the Active Tier to low‑cost, high‑capacity object storage in public, private, or hybrid clouds for long‑term retention.
Updated: January 27, 2026
ID: 000014175
While expired save sets removal from Disk devices is an automated procedure, some situations require to force the removal of expired save sets. This article shows how to enforce this procedure to run, and the show stoppers that may prohibit the removal of expired save sets.
Updated: January 26, 2026
ID: 000014404
Log in to NetWorker Installation Manager (AVI webpage) fails with: The password has already expired.
Updated: January 26, 2026
ID: 000212528
After adding or updating the NetWorker "Datazone Pass Phrase," previously configured 'Azure Subscription' resources are no longer visible to NetWorker. This
Updated: January 26, 2026
ID: 000420044
A Microsoft Azure Subscription was previously added to NetWorker. The Azure subscription is not shown in the NetWorker Web User Interface (NWUI). While attempting to readd the Azure subscription, an error appears stating that the Azure subscription already exists in NetWorker. The subscription is visible from a nsradmin prompt on the NetWorker server.
Updated: January 26, 2026
ID: 000345333
Backup Failing with error: "Connection timed out"
Updated: January 26, 2026
ID: 000410920
NetWorker: Incomplete Policy Notifications for Parallel Save Stream Backups due to NetWorker client trying to communicate down a network interface which is not accessible to it.
Updated: January 26, 2026
ID: 000414071
This article is intended to assist both NetWorker support and NetWorker backup administrators to approach and troubleshoot tape library-related issues.
Updated: January 23, 2026
ID: 000031465
NetWorker VMware Protection (NVP) vProxy appliance fails to backup one or more hard disks. The error returned is VDDK Error 13 "You do not have access rights to this file." This is a general error which translates to "I cannot access this file." The common causes are communication, permissions, or configuration issues.
Updated: January 22, 2026
ID: 000207076
During the registration process of a newly deployed NetWorker VMware Protection (NVP) vProxy appliance, the registration fails with error "Failed to open lockbox."
Updated: January 22, 2026
ID: 000032274
How to change the java heap size for the NetWorker Management Console (NMC)?
Updated: January 22, 2026
ID: 000019476
After upgrading to NetWorker to 19.9 and later, mail notification does not work.
Updated: January 22, 2026
ID: 000224372
How to start Image Recovery of a Windows Drive from Block-Based Backup (BBB).
Updated: January 22, 2026
ID: 000216410
Unable to modify Workflow or Client properties with the Module-based and VM workflows.
Updated: January 22, 2026
ID: 000220025
Since upgrading to NetWorker 19.9 or 19.10, Save Sets search returns no results.
Updated: January 22, 2026
ID: 000224281
NMM Exchange - Granular Level Restore (GLR) Database with parameter IsExcludedFromProvisioning=False
Updated: January 22, 2026
ID: 000052779
DSA-NDMP backup save set size is too large to not align with the actual size of data.
Updated: January 22, 2026
ID: 000317069
After upgrading NetWorker from version 19.10.0.6 to 19.12.0.1, the nsrd service may fail to start and generate a core dump. This issue is triggered by a new feature related to cloud tier device configuration.
Updated: January 22, 2026
ID: 000370684
NMDA backup of Oracle control file fails with error.
Updated: January 22, 2026
ID: 000056676
Oracle redirected restores failed with error "RMAN-06023: no backup or copy of datafile 1 found to restore"
Updated: January 22, 2026
ID: 000198538
This article provides step-by-step instructions to enable in-flight encryption for securing data in transit between NetWorker and Data Domain systems. By default, this feature is not enabled in NetWorker.
Updated: January 22, 2026
ID: 000225429
Changes to the PowerScale OneFS hardware and changes to NDMP jobs to make more memory intense.
Updated: January 22, 2026
ID: 000192843
These instructions describe how to replace the default NetWorker self-signed certificate with a CA-signed certificate on a NetWorker Management Console (NMC) server.
Updated: January 22, 2026
ID: 000269947
Dell NetWorker remediation is available for libxml2 security vulnerability that could be exploited by malicious users to compromise the affected system.
Updated: January 22, 2026
ID: 000338768
Backup fails with Unable to create session channel with nsrexecd on host client-name to execute command 'savefs -s server-name -c client-name -g
Updated: January 22, 2026
ID: 000207523