HYPERMAX OS 5977

This document highlights minimum, recommended, and latest code versions for Dell Technologies Enterprise and Datacenter Infrastructure products. We carefully evaluate and monitor code deployment data to ensure that product releases meet our stringent expectations to provide our customers with reliable products and solutions.

Dell has a Customer Replaceable Unit (CRU) program for many of our hardware systems. The CRU program allows customers to replace designated hardware components. For a list of the hardware components that are designated as CRU for a specific hardware system, go to the Dell Warranty and Maintenance Page.

Explore the Dell End of Service Life (EOSL) and End of Life (EOL) list for converged infrastructure, storage, and storage networking products. Access End-of-Life documents for hardware, software, and firmware release and service dates

This article explains how to assign an Initial Company Administrator.

This KB article explains how to use E-Lab Navigator simple support matrix options to determine VMAX and PowerMax supported platforms.

F080618EE-1 IDPA VSAN Stability - FW and ESXi Driver

This article explains how to promote Company Administrators.

This article explains Dell guidelines on company administrator assignment.

How to fix Unisphere for VMAX (EEM), SRDF Virtual Witness does not show alive. Error: "Did not find any vWitnesses with a heart beat"

When PowerPath for Windows version 6.1 is installed on Windows Server 2016, validation alerts indicate that many drivers have dates earlier than the OS, because the PowerPath release predates the OS.

This KB article is a list of technical documents and videos produced by Dell Technologies.

How to find the serial number, product ID, or Product Serial Number Tag (PSNT) that is required to open a service request or support case for Dell Storage and Data Protection hardware products.

Dell Solutions Enabler assigns user or group to authorization role StorageAdmin for a Storage Group fails with: One or more arguments are invalid.

Learn how to find serial numbers for PowerMax and VMAX storage arrays. Discover multiple methods, including stickers, web administrative interface, and command-line interface.

AIX Oracle cluster node fails over and reboots when a PowerMax director is brought down. This KB provides a solution to avoid this situation if there is MPIO or VxDMP multipathing. It does not apply to PowerPath where another mechanism is designed to avoid this issue.

This article provides links to several Dell Community pages.

All the masking view information is visible in SYMCLI. The customer is unable to see the masking view information for all local arrays. Within Unisphere, none of the array masking view details are visible.

Intermittent failures saving a file in a username expanded home directory when the computer account also connects to the share but cannot find the file.

Write are failing from time to time, leading to an LVM error (LVM_IO_FAIL - EWRPROTECT) for no obvious reason, as if the device was "write protected." The error was reported as: "AIX shows disk operation error on array with PowerPath. No error showed in the array…."

Dell Storage Simple Support Matrices on E-Lab Navigator provide the optimal interoperability for your storage solution.

Explains how to enable SNMP notifications in Unisphere for VMAX, configure the ViPR Storage Resource Manager (SRM) server IP and port, select alert severity, and activate the alert policy.

While UNREGISTERING Secure Connect Gateway from Unisphere for PowerMax 10.x, it fails with error "Authorization failure. Incorrect credentials were provided for gateway: 11.22.33.44:9443"

A curated list of technical information resources for PowerMax or VMAX mainframe host software, such as Mainframe Enablers and Geographically Dispersed Disaster Restart (GDDR).

Learn how the MyService360 services analytics dashboard integrates the Dell AIOps (formerly CloudIQ) Health Score into the Install Base views. This integration streamlines services and product health management by IT admins using the MyService360 and Dell AIOps portals. Verify supported products by portal and access helpful Dell AIOps resources.

This KB article outlines how to zone WAN-COM ports on a single engine VPlex Metro

Unable-to-Initiate-PPME-with-OR-for-VMAX3-OR-Error-SymRemoteCopyControl-failed-src-harddisk3-tgt-harddisk18-err-195-The-requested-feature-is-not-supported-for-this-microcode-or-SYMAPI-version

This article provides guidance on updating customer data on the Service Requests (SRs) or accounts. It outlines what changes can be made by customers and the account team, as well as steps for modifying information and setting up Service Request notifications.

This article explains how to synchronize the Service Processor or MMCS Windows clock with a Network Time Protocol (NTP) server.

ViPR SRM Sev-1 Status alert received for Array-xxxxxxxxxxxx is now ACTIVE

Unisphere for VMAX: Server-0 component fails to initialize and shuts down.