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This document highlights minimum, recommended, and latest code versions for Dell Technologies Enterprise and Datacenter Infrastructure products. We carefully evaluate and monitor code deployment data to ensure that product releases meet our stringent expectations to provide our customers with reliable products and solutions.
Updated: April 27, 2026
ID: 000205512
This article documents the solution to the NetWorker Management Console (NMC) installation failure to start the gstdbinit process.
Updated: April 21, 2026
ID: 000182930
The NetWorker VMware Protection (NVP) integration is configured with the vProxy Appliance. The vProxy deployment had some issues with name resolution and DNS. The virtual machine (VM) backups for some Virtual Machines fail with an invalid name resolution error message.
Updated: May 01, 2026
ID: 000219162
The File Level Restore (FLR) user account can install the FLR agent and browse most directories. The user account is not able to browse the /root directory from the NetWorker Management Console (NMC) recover wizard.
Updated: May 01, 2026
ID: 000218459
NetWorker VMware Protection (NVP) Virtual Machine (VM) backups fail in configuration using Direct Fiber Channel (DFC) with Data Domain error 5008.
Updated: May 01, 2026
ID: 000220865
The NetWorker Virtual Edition (NVE) Installation Manager stops updating around 80%. There are no errors observed, the web page has not updated for a long time.
Updated: May 01, 2026
ID: 000226083
The NetWorker VMware Protection integration is configured with the vProxy Appliance, and the nsrvproxy_mgmt command-line utility is being used to upgrade the existing appliances. The upgrade fails with an error.
Updated: May 01, 2026
ID: 000226478
The vCenter server account used by NetWorker keeps getting locked. The issue is tracked to login attempts from one NetWorker VMware Protection (NVP) vProxy appliance.
Updated: May 01, 2026
ID: 000227670
When refreshing the VMware view, or when running a backup, you might get an error message indicating that NetWorker is unable to fetch data from vCenter.
Updated: May 01, 2026
ID: 000167012
Virtual Machine (VM) backups are failing due to a connection issue with the vCenter server, and this article explains the resolution.
Updated: May 01, 2026
ID: 000236865
Upgrading to the latest vProxy version causes backups to fail with Error: "Failure," "Description": "Backup has failed: Unable to open session to target device \"DD_HOSTNAME\.""
Updated: May 01, 2026
ID: 000272927
After upgrading to NetWorker 19.12, the NetWorker client initializes connection port outside of the configured port range.
Updated: May 01, 2026
ID: 000445438
The NetWorker Web User Interface (NWUI) is used to manage the NetWorker Datazone. The NWUI Dashboard tab shows error "Failed to fetch latest counts for Dashboard" and does not display the details of the Policies, Workflows, and Actions.
Updated: May 01, 2026
ID: 000201603
Backups of large save sets intermittently fail when writing to Data Domain. The error observed is "5057-File handle is stale." This may be observed on various data types but is specific to large backups that span many hours.
Updated: May 01, 2026
ID: 000459221
Backups directed to the Data Domain fail when Retention Lock is enabled in the workflow action but is not configured on the target Data Domain device.
Updated: May 01, 2026
ID: 000459630
A NetWorker backup job fails because the selected protection group in the workflow does not have any enabled clients associated with it.
Updated: May 01, 2026
ID: 000459613
NetWorker Management Console 19.13.0.2 and Later Fails to Install or Upgrade on Windows system.
Updated: May 01, 2026
ID: 000456525
NetWorker savegrp reports a warning on S390 (zLinux) clients even though backups succeed, due to the extended client package not being installed.
Updated: May 01, 2026
ID: 000061763
The NetWorker VMware Protection (NVP) vProxy appliance does not currently support the Trusted Platform Module (TPM).
Updated: April 30, 2026
ID: 000211193
NetWorker does not have a vSphere Installation Bundle (VIB) to open ports needed for FLR on the VMware ESXi hosts.
Updated: April 30, 2026
ID: 000225591
The Instant Recover succeeds, but the Virtual Machine (VM) fails to boot with "Cannot open the disk /vmfs/volumes/<VOLUME_UUID>/<myvmname>/<myvmname>_1.vmdk' or one of the snapshot disks it depends on."
Updated: April 30, 2026
ID: 000206161
Virtual Machine "Image Recover" consistently failing using recently upgraded vCenter. NetWorker vProxy Image Recover has stopped working after recent vCenter upgrade.
Updated: April 30, 2026
ID: 000205793
The operation cannot be allowed at the current time because the virtual machine has a question pending.
Updated: April 30, 2026
ID: 000197684
This KB provides an overview of the methods that can be used to identify the NetWorker software. The purpose of this KB is to assist NetWorker administrators and Customer Support Team (CST) with collecting information when opening a NetWorker Service Request (SR).
Updated: April 30, 2026
ID: 000197614
NetWorker VMware Protection (NVP) is configured to backup a VM which contains Independent disks. The backup completes successfully. VMs with a mixture of independent and dependent disks are reported as successful backups, but the independent disk was not backed up.
Updated: April 30, 2026
ID: 000225541
The NetWorker representational state transfer (REST) application program interface (API) is used to request information (HTTP GET) from a NetWorker Server in the environment. The REST API queries intermittently time-out, and the restapi.log shows an internal server error message due to a Socket Timeout.
Updated: April 30, 2026
ID: 000172472
This article describes a condition related to Dynamic World Wide Naming leading to device mismatches.
Updated: April 30, 2026
ID: 000084457
The Generic Services Toolkit (GST) Web Service demonstrates delayed initialization and then terminates unexpectedly after a period of runtime, without any user‑initiated action.
Updated: April 30, 2026
ID: 000447198
A Virtual Machine (VM) FLR is attempted using the NetWorker VMware Protection (NVP) vProxy Solution. The vProxy FLR agent fails to install "Unable to transfer file vProxy-FLRAgent to VM"
Updated: April 30, 2026
ID: 000325624
After upgrading the NetWorker client software on a system, the client's "NetWorker version" is not updated in the client properties.
Updated: April 30, 2026
ID: 000225492