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This document highlights minimum, recommended, and latest code versions for Dell Technologies Enterprise and Datacenter Infrastructure products. We carefully evaluate and monitor code deployment data to ensure that product releases meet our stringent expectations to provide our customers with reliable products and solutions.
Updated: April 06, 2026
ID: 000205512
Unable to log in to NetWorker Web User Interface (NWUI) launched from the NetWorker server. "Failed to authenticate user administrator with the provided password on Authentication Server <server name>
Updated: January 16, 2026
ID: 000193323
Getting the below error when trying to connect nsrjb on the remote storage node.
nsrjb: User xxx on "Remote_Storagenode_hostname" does not have "Operate Devices and Jukeboxes" privilege on "Networker_Server_hostname"
Reset and inventory also gives the same error.
Updated: April 07, 2026
ID: 000293578
This Article describes a condition related to Dynamic World Wide Naming leading to device mismatches.
Updated: April 07, 2026
ID: 000084457
NetWorker: Save sets cloned to Cloud Tier are not marked as Transit after upgrade to NetWorker 19.11
This Article describes a defect detected in NetWorker which prevents newly-cloned save sets being marked correctly for migration to the cloud when using Data Domain Cloud Tier devices.
Updated: April 06, 2026
ID: 000308066
NetWorker: Bootstrap backup fails when saving the authentication database. Error: `nsrauthcasm' exited with code 1 Can't encode arguments.
Updated: April 06, 2026
ID: 000217686
This Article is intended to provide a simple baseline for desirable and standard networking tunables for NetWorker hosts.
Updated: April 06, 2026
ID: 000218894
How to configure a distributed file system backup using multiple windows clients using filesystem-dynamic backup method.
Updated: April 06, 2026
ID: 000227054
"Resource Does not Exist" - Pop ups on NMC UI. Backup and restore fails with the specific open for the Workflow.
Updated: April 06, 2026
ID: 000031101
During ProtectPoint restore using NetWorker Snapshot Management (NSM), the restore fails with error.
Updated: April 06, 2026
ID: 000052094
NMCDB backups failed 19240: savepsm: Failed to get the NetWorker Management Console install directory.
Updated: April 06, 2026
ID: 000207282
NetWorker Module for Microsoft (NMM) SSMS tool launching in SQL Management Studio error "Current user does not have required permissions to run backup and restore operations. Relaunch the application with a user that has local administrative privileges."
Updated: April 06, 2026
ID: 000213014
NetWorker Module for MEDITECH - ISB jobs are creating permanent snapshots and volumes on Dell Compellent. This may eventually fill-up space on Dell Compellent.
Updated: April 06, 2026
ID: 000218840
One or more VMware Virtual Machines (VM) fail to perform NetWorker VMware Protection (NVP) backups. The backup error returned is HTTP Status code 401 "failed to download config file"
Updated: April 06, 2026
ID: 000316053
NetWorker is configured with an external authority resource: either Lightweight Directory Access Protocol (LDAP) or Microsoft Active Directory (AD). External user logins fail with HTTP 404 "Make sure that the server is running."
Updated: April 06, 2026
ID: 000316897
NetWorker 19.13.0.0 or 19.13.0.1 report "Access Denied" when attempting to change the Administrator password from the NMC or authc_mgmt command.
Updated: April 06, 2026
ID: 000449235
Any restore attempt made using the NetWorker Management Console (NMC) fails with the error, while backups using this vProxy Appliance continue to work as expected.
Updated: April 06, 2026
ID: 000031361
vProxy Image level restores done from the NetWorker Management Console (NMC) may fail with "ERROR: [156] ddp_connect_with_config() failed,Hostname: <Data-Domain-Name>" seen from the "Recovery Results" page.
Updated: April 06, 2026
ID: 000031485
Use this article to help isolate and troubleshoot vProxy cloning performance issues between two Data Domains.
Updated: April 06, 2026
ID: 000205098
This article describes client-specific problems arising from issues with that client's index, and how to resolve them.
Updated: April 06, 2026
ID: 000219840
This Article describes a method to find and safely remove default objects which could have been mistakenly created in the NetWorker configuration.
Updated: April 06, 2026
ID: 000222887
This article describes how to enable debugging within the NetWorker Module for Microsoft (NMM) SQL Plugin. This is used for debugging the user interface issues and not for debugging the module backup/restore issues.
Updated: April 06, 2026
ID: 000223805
This KB article describes an issue where any backups that required credentials from the lockbox fail with an error.
Updated: April 06, 2026
ID: 000069028
Adding a client through New Client Properties does not complete, and reports an error "Name is not a valid hostname as it cannot be resolved in DNS.
Updated: April 06, 2026
ID: 000212659
NetWorker communication reports failures to authenticate with another NetWorker host. The errors suggest peer authentication failures.
Updated: April 06, 2026
ID: 000024312
Unable to modify the browse time of a save set from the nsrmm command or from the NMC save sets window. An error appears stating 'Cannot change the browse time of a nonbrowsable save set.'
Updated: April 06, 2026
ID: 000213075
Virtual Machine (VM) backups performed through the NetWorker VMware Protection (NVP) vProxy appliance fail with "Backup failed to disable storage migration for virtual machine with 'VDDK Error: 1: Unknown error." The vProxy's vbackupd-vddk.log indicates a network connection issue between the vProxy and vCenter.
Updated: April 06, 2026
ID: 000213051
This article provides information about configuring concurrent disk backups for NetWorker VMware Protection (NVP).
Updated: April 06, 2026
ID: 000212931
The NetWorker Web User Interface (NWUI) server package is installed on a clustered system. NWUI producing unexpected service startup issues; also, errors are observed inside NWUI when performing admin tasks.
Updated: April 06, 2026
ID: 000212959
This article provides information about how to perform concurrent Virtual Machine Disk (VMDK) restores.
Updated: April 06, 2026
ID: 000206963