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After a reboot, Windows non-clustered devices were not coming online when using PowerShell to online the devices. Coincidentally, the AppSync plugin was recently installed.
Updated: October 30, 2025
ID: 000184429
Unable to access item in Discovery Manager client 'A problem has occurred' is reported when selecting any item from the results set.
Updated: June 02, 2025
ID: 000183010
Unexpected Exception when selecting items to view from Discovery Manager Web Client due to IIS Dynamic Restrictions settings. Error: The request failed with HTTP status 403: Forbidden
Updated: April 17, 2026
ID: 000052701
SourceOne services fail to start with error message "Windows cannot start the service. Cannot find the file specified"
Updated: April 17, 2026
ID: 000052609
SourceOne: Email Management: Archiving or indexing, or both of data has stopped due to low free space on Message_Center, Index locations or .emx file storage locations.
Updated: April 17, 2026
ID: 000050283
Discovery Manager exports hang and never complete when exporting to PST files.
Updated: April 17, 2026
ID: 000050210
SourceOne give errors "Cannot connect with database" when TLS 1.2, Triple DES 168 Cipher and the SHA Hash are enabled.
Updated: April 17, 2026
ID: 000050203
Discovery Manager search for canonical address of deleted users fails with Index error.
Updated: April 17, 2026
ID: 000050198
Web Search and Discovery manager search result show duplicate emails which are not actually duplicates.
Updated: April 17, 2026
ID: 000050155
You are unable to unzip the SourceOne software package as you do not have the password or the correct password.
Updated: April 17, 2026
ID: 000019531
This article provides a way of restoring database from a primary or a secondary Data Domain using product such as Oracle Recovery Manager (RMAN) Agent and DDBEA.
Updated: April 01, 2026
ID: 000185676
The Data Protection Engine (DPE) plugin cannot operate on vCloud Director (vCD) 10.4.1, causing URLServiceException 02105 and 403 with NullPointerException logs; cause is vCD 10.4.1 unsupported.
Updated: March 31, 2026
ID: 000211494
How to configure Systems Applications and Products Intelligent Query (SAP IQ) Database with NetWorker Module for Databases and Applications (NMDA) version 19.x.
Updated: March 17, 2026
ID: 000219292
The `ddbmdb2adutil LOG` command is slow to update the retrieved log.
Updated: March 03, 2026
ID: 000228704
This article explains how to assign an Initial Company Administrator.
Updated: February 23, 2026
ID: 000374134
Export of Exchange mail with attachments fails, logging storage‑related errors in ExJBRestoreDC.exe and ES1ObjectViewer. The issue is a software defect fixed in patches after 7.2 SP8 Hotfix 1.
Updated: February 19, 2026
ID: 000168731
This article explains how to promote Company Administrators.
Updated: February 18, 2026
ID: 000374126
This article explains Dell guidelines on company administrator assignment.
Updated: February 17, 2026
ID: 000379388
This Article describes methods for identifying and treating problems related to the media database, as well as best practices for maintenance and protection.
Updated: February 02, 2026
ID: 000223518
Users cannot log on to Dell EMC SourceOne Discovery Manager client or web interface, receiving the error “Web service version and DB (database) version do not match” after the SourceOne service‑account password was changed.
Updated: January 05, 2026
ID: 000162296
How to receive Dell Technical Advisories (DTA) and Dell Security Advisories (DSA).
Updated: December 11, 2025
ID: 000008421
SourceOne: Users receive "You are not authorized to use this application" error when launching the EMC SourceOne Discovery Manager client and "Require trusted path for credential entry" group policy option set
Updated: December 04, 2025
ID: 000171553
Welcome to the Avamar Data Migration enabler (ADMe) landing page.
Updated: November 20, 2025
ID: 000182609
Avamar NDMP (Network Data Management Protocol) backups of NetApp fail with Signal 11 (segmentation fault) when the NetApp inode list for backup history exceeds RAM. Fix: reduce dataset size or enable stream-disk-buffer.
Updated: October 29, 2025
ID: 000207261
When backing up NetApp volumes, the backup fails in the initialization phase. When avtar tries to read the inode.dir.map from previous backup, it terminates with Fatal signal 11 due to high memory usage.
Updated: September 29, 2025
ID: 000202089
Avamar Proxy Deployment Manager is failing during the Create Recommendation process. - Error connecting to mc service.
Updated: September 18, 2025
ID: 000214602
After filling all the parameters, and clicking the Apply button, an error message is received after 4-5 minutes when configuring a new LDAP in AppSync. The CPU and RAM remain high.
Error message received when LDAP configuration fails: org.jboss.resteasy.client.exception.ResteasyInternalServerErrorException: HTTP 500 Internal Server Error
Updated: September 10, 2025
ID: 000228907