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This document highlights minimum, recommended, and latest code versions for Dell Technologies Enterprise and Datacenter Infrastructure products. We carefully evaluate and monitor code deployment data to ensure that product releases meet our stringent expectations to provide our customers with reliable products and solutions.
Updated: May 04, 2026
ID: 000205512
After a reboot, Windows non-clustered devices were not coming online when using PowerShell to online the devices. Coincidentally, the AppSync plugin was recently installed.
Updated: October 30, 2025
ID: 000184429
AppSync Oracle Support.
Updated: May 05, 2026
ID: 000170879
Describes issue where mount times may increase after upgrade to AppSync 4.0, and how to resolve.
Updated: May 05, 2026
ID: 000170877
The user's PowerMax Array was not showing in step 3 of the add storage system wizard, "Select PowerMax/VMAX3 Array".
Updated: May 05, 2026
ID: 000170231
AppSync: Invalid Login Credentials is received when using the unsupported by AppSync 9.1.0.4 version of Unisphere for PowerMax (U4P) to manage a PowerMax array.
Updated: May 05, 2026
ID: 000170229
In AppSync, prior to v4.0, SQL recovery fails due to missing ldf (sql log) files
Updated: May 05, 2026
ID: 000170225
AppSync may throw an error about not being able to find SRDF group information when an incompatible array is present.
Updated: May 05, 2026
ID: 000170141
An issue with the AppSync code causes volume group names to be handled incorrectly which can cause unmount failure and an agent task to fail.
Updated: May 05, 2026
ID: 000168185
When running an AppSync service plan using an XIO array the Service Plan may fail during create copy phase with the error “snapshotset_name_not_unique”
Updated: May 05, 2026
ID: 000168178
Agent Log fails with: Not enough space to create the consolidated log file
Updated: May 05, 2026
ID: 000168177
Re-discovery also failed with Unable to discover Oracle database. Filesystem discovery works fine.
Updated: May 05, 2026
ID: 000168176
AppSync: AppSync may not tolerate renamed VMWare vDisk (Virtual Disk). Mount will fail due to AppSync still using the old vDisk names on mount.
Updated: May 05, 2026
ID: 000168175
After an upgrade to AppSync 3.8 or after introducing a VPlex configuration into an existing AppSync environment Oracle Service Plans that previously worked may fail with Event [ORCL_000055]: Protection on the DB Failed. Archive Log/FRA Destination cannot be on the same consistency group as the data files/control files/redolog files.
Non Hot Backup Service Plans work fine.
Updated: May 05, 2026
ID: 000168173
AppSync server logs is keep on growing and not working.
Updated: May 05, 2026
ID: 000168111
AppSync snapshots are not expired from array as per the rotation policy.
Updated: May 05, 2026
ID: 000167906
AppSync encounters multiple VSS timeouts while taking a snapshot of more than 50 databases that are subscribed to a SQL service plan, even though there is no performance issue in the SMI-S server.
Updated: May 05, 2026
ID: 000167904
AppSync utilizes the VMware workflow, "Quiesce guest file system (Needs VMware Tools installed)". If this operation does not work from vSphere then AppSync will not be able to create the snapshot.
Updated: May 05, 2026
ID: 000167903
Remove copy button is only available for copies that reside on XtremIO storage.
Updated: May 05, 2026
ID: 000167829
AppSync: A 10 second VSS timeout is encountered for VMAX3 and Windows Applications while at AppSync 3.5 or 3.7.0 and with SMIS creating the copy in over 5 seconds but less than 10 seconds.
Updated: May 05, 2026
ID: 000167822
Migrating the AppSync Server VM to a new environment in VMware causes an issue with the CST lockbox which requires a re-install or upgrade of AppSync to resolve.
Updated: May 05, 2026
ID: 000167818
AppSync: A FileSystem discovery error will be received when discovering a Windows host that has disks mapped to more than 1 mountpoint.
Updated: May 04, 2026
ID: 000167441
Recovery fails with the error message "The SQL Server version of production instance is higher than the version of mount instance. Recovery cannot be initiated if the versions on both the servers do not match."
Updated: May 04, 2026
ID: 000167338
AppSync CLI command intermittently fails
Updated: May 01, 2026
ID: 000059230
This article explains the procedure to open a Service Request (SR) using the Dell support page.
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Updated: April 19, 2026
ID: 000132371