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This article documents the solution to the NetWorker Management Console (NMC) installation failure to start the gstdbinit process.
Updated: April 21, 2026
ID: 000182930
This document highlights minimum, recommended, and latest code versions for Dell Technologies Enterprise and Datacenter Infrastructure products. We carefully evaluate and monitor code deployment data to ensure that product releases meet our stringent expectations to provide our customers with reliable products and solutions.
Updated: April 21, 2026
ID: 000205512
vProxy recover inside Cyber Recovery vault fails with error "Unable to find a usable device for recovery of saveset."
Updated: April 21, 2026
ID: 000228898
After upgrade to 19.10.0.5, on Windows Server, Virtual Machine (VM) recovery fails with error "Could not parse the date time value"
Updated: April 21, 2026
ID: 000248167
NetWorker Module for Meditech must support: RecoverPoint for Virtual Machines 6.0.3.1 in vCenter 8.0U3 or higher environment
Updated: April 21, 2026
ID: 000440314
NetWorker Module for Databases and Applications (NMDA) IBM DB2 snapshot backups are unresponsive.
Updated: April 21, 2026
ID: 000056670
How to Rename a NetWorker Client and Complete Required Post‑Rename Tasks.
Updated: April 21, 2026
ID: 000447141
DB2 schedule backup failing with Vendor error: rc = 25 returned from function sqluvput due DD to timeout
Updated: April 21, 2026
ID: 000067659
Domino LOTUS backups performed through the NetWorker Module for Databases and Applications (NMDA) fail to initialize a domino session with error code 272.
Updated: April 21, 2026
ID: 000193462
NetWorker Module for Databases and Applications (NMDA) backup of DB2 Database including log files was previously successful, then started failing constantly with no changes that are made to configuration.
Updated: April 21, 2026
ID: 000192104
NMSAP for SAP Hana is unable to establish direct save session with Data Domain device.
Updated: April 21, 2026
ID: 000187318
Error: nsrmedisv(6448): Error: SYMM_SNAP_TECH is not found in application information.
Updated: April 21, 2026
ID: 000172853
NetWorker Module for Databases and Applications (NMDA) Oracle backups are slow over InfiniBand network.
Updated: April 21, 2026
ID: 000084682
NMDA: Oracle backup fails with ORA-00600: internal error code, arguments: [ipc_recreate_que_2], [1], [0]
Updated: April 21, 2026
ID: 000081057
SAP Backups fail due to improper client definition
Updated: April 21, 2026
ID: 000029016
NetWorker VMware Protection (NVP) vProxy appliance registration fails with a general HTTP 500 error. The vProxy and NetWorker server can communicate successfully over port 9090. SSL connection testing shows that the communication fails to establish a TLS handshake due to the usage of TLSv1.0. The error seen is SSL23_GET_SERVER_HELLO:tlsv1 alert protocol version.
Updated: April 21, 2026
ID: 000453484
SAP Hana database backup would fail at the log backup.
Updated: April 20, 2026
ID: 000030027
Manual clone operations initiated from a Save Sets query in the Media tab fails, even though sufficient destination volumes are available and scheduled clone operations to the same pool complete successfully.
Updated: April 20, 2026
ID: 000454739
Backups to a newly configured Data Domain system fail with a "Too many save streams" error.
The issue occurs because the Max Write Streams and other related Data Domain attributes are not populated in the NSR Data Domain resource when it is created using the local backup server as the storage node.
As a result, NetWorker assumes the maximum write streams value as zero and blocks backup operations.
Updated: April 20, 2026
ID: 000454720
This KB provides an overview of the different vProxy builds and their embedded ddboost, VMware Disk Development Kit (VDDK), VMware Tools versions, and OS details. This KB requires a Dell support site user-account to access.
Updated: April 20, 2026
ID: 000250114
This article provides an overview of how to perform an Azure Virtual Machine (VM) snapshot restore from the command-line. This can be useful for performing an Azure VM restore if the NetWorker Web User Interface (NWUI) is inaccessible.
Updated: April 20, 2026
ID: 000353199
This article explains the procedure to open a Service Request (SR) using the Dell support page.
Get help fast for your Dell device. No more waiting on hold. No more tech headaches.
Dell makes it simple to fix problems, schedule repairs, or get support—right from your device or our support website.
Updated: April 19, 2026
ID: 000132371
NetWorker Module for Microsoft (NMM) plugin in SQL Server Management Studio (SSMS) becomes unresponsive while performing some SQL restores.
Updated: April 17, 2026
ID: 000225616
DD Boost device is Marked as suspect, which result in backups not progressing. And Mounting and Unmounting operation for the device fails.
Updated: April 17, 2026
ID: 000050014
This Knowledge Base article provides a standardized triage checklist for diagnosing and resolving NetWorker Module for Databases and Applications (NMDA) - MySQL backup and restore issues.
Updated: April 17, 2026
ID: 000021136
How to use nsr_render_log to collect logs.
Updated: April 17, 2026
ID: 000022793
How to change the java heap size for the NetWorker Management Console (NMC)?
Updated: April 17, 2026
ID: 000019476
This article describes how to configure tape devices for PowerScale cluster nodes to avoid slow NetWorker Data Management Protocol (NDMP) backups.
Add specific tape devices to each node by limiting the devices used in a NetWorker 'Media Pool'.
Updated: April 17, 2026
ID: 000008836
NMC UI Title bar is not getting updated with the Capacity License even after applying the Capacity License successfully.
Updated: April 17, 2026
ID: 000198794
NMDA DB2 online backup fails with error
nsrdasv: unable to backup sample database due to backup request failure SQLCODE: -2413, SQL2413N online backup is not allowed because database is not recoverable.
Updated: April 17, 2026
ID: 000191364