APEX Cloud Platforms Solution Offerings

This document highlights minimum, recommended, and latest code versions for Dell Technologies Enterprise and Datacenter Infrastructure products. We carefully evaluate and monitor code deployment data to ensure that product releases meet our stringent expectations to provide our customers with reliable products and solutions.

Dell AIOps (formerly CloudIQ) is a cloud-based application that provides simple, proactive monitoring and troubleshooting of your Dell IT infrastructure including integration with VMware. It leverages machine learning to proactively monitor and measure the overall health of servers, storage, and switches through intelligent, comprehensive, and predictive analytics. Dell AIOps is available at no additional charge for Dell products covered with a valid ProSupport (or higher) contract.

Dell APEX Cloud Platform: event 0500AMP0309 Disk drive bay arg1 current is greater than the upper critical threshold.

Dell APEX Cloud Platform: event 0500AMP0307 Disk drive bay arg1 current is less than the lower critical threshold.

Dell APEX Cloud Platform: event 0500AMP0304 The system board arg1 current is outside of range.

This article explains the procedure to open a Service Request (SR) using the Dell support page. Get help fast for your Dell device. No more waiting on hold. No more tech headaches. Dell makes it simple to fix problems, schedule repairs, or get support—right from your device or our support website.

ACP WAC extension can support the upgrade from this release to future, for 4 types of updates/update combination with AX/ACP common SBE since 01.07.00.00.

Dell APEX Cloud Platform for Microsoft Azure remediation is available for multiple security vulnerabilities that could be exploited by malicious users to compromise the affected system.

Dell APEX Cloud Platform for Red Hat OpenShift remediation is available for multiple security vulnerabilities that could be exploited by malicious users to compromise the affected system.

Dell APEX Cloud Platform Event 1140CONN0003 indicates failure to enable connectivity between the cluster and Dell Enterprise servers (esrs3‑core.emc.com, esrs3‑coredr.emc.com) over ports 443 and 8443.

Dell APEX Cloud Platform for Microsoft Azure remediation is available for multiple security vulnerabilities that could be exploited by malicious users to compromise the affected system.

Dell APEX Cloud Platform for Red Hat OpenShift remediation is available for multiple security vulnerabilities that could be exploited by malicious users to compromise the affected system.

DSA-2025-388: Security Update for Dell APEX Cloud Platform for Microsoft Azure and Dell APEX Cloud Platform Foundation Software Multiple Third-Party Component Vulnerabilities

Dell APEX Cloud Platform for Red Hat OpenShift remediation is available for multiple security vulnerabilities that could be exploited by malicious users to compromise the affected system.

Dell APEX Cloud Platform: event 0500AMP0301 The system board arg1 current is less than the lower critical threshold.

Dell APEX Cloud Platform for Microsoft Azure remediation is available for multiple security vulnerabilities that could be exploited by malicious users to compromise the affected system.

Dell APEX Cloud Platform for Microsoft Azure: When a new AS HCI OS version is released, certain required URLs aren't present in the MS collateral. Due to this, if a customer needs to specifically whitelist URLs in their firewall/traffic inspection tools, these URLs aren't whitelisted and this causes OS deployment to fail.

Customer receiving constant alerts in CloudIQ notifying them the cloudIQ health score is changing due to witness availability

Support iDRAC events monitor: DPU9027

Support iDRAC events monitor: THRM0018

CLOUDIQ collector is trying to communicate with public NTP servers even it was already synced the time from Esxi server via vmware tool.

Dell APEX Cloud Platform: event 050CRAC0907 System ID LED blink on.

Remediation actions for Integrated Dell Remote Access Controller (iDRAC) error codes are available on Dell Support using the iDRAC Error and Event Messages Reference Guide PDF or the PowerEdge Servers Error and Event Messages online guide.

This article explains how to assign an Initial Company Administrator.

This article outlines the procedure to increase the RX ring buffers on the interfaces of each worker node in an OpenShift Container Platform (OCP) Hosted Control Plane (HCP) cluster.

This article explains Dell guidelines on company administrator assignment.

Follow the instructions in this article to onboard the PowerEdge Server to APEX AIOps Infrastructure Observability.

Dell Event 1140CONN0004 The connectivity between the cluster and Dell Enterprise servers has been lost.

Dell Event 114CCONN0000 This is a test call home.

Dell APEX Cloud Platform for Red Hat OpenShift remediation is available for multiple security vulnerabilities that could be exploited by malicious users to compromise the affected system.