NetWorker

This document highlights minimum, recommended, and latest code versions for Dell Technologies Enterprise and Datacenter Infrastructure products. We carefully evaluate and monitor code deployment data to ensure that product releases meet our stringent expectations to provide our customers with reliable products and solutions.

Unable to log in to NetWorker Web User Interface (NWUI) launched from the NetWorker server. "Failed to authenticate user administrator with the provided password on Authentication Server <server name>

Unable to label and mount any tapes on HP tape library.

Understand and troubleshoot how media is unloaded from a Tape Library.

New Sybase clients are not able to be configured in the NetWorker Management wizard. All credentials are fine. Sybase server connection failed. Check username, password, server name, Sybase Installation directory, and Sybase Server.

NetWorker Snapshot Manager (NSM) DB2 backup fails with Error: "Error creating snapshot: Unable to get VMax device lock: SYMAPI_C_FAILED_LOCAL_LOAD"

This Article describes a condition where resource objects deleted outside of NetWorker's protective runtime framework may cause display and operational inconsistencies.

NetWorker: Unable to find a cleaning slot in the jukebox.

NetWorker: Network Data Management Protocol (NDMP) Recover does not restore file permissions when performing directed recover to a new location.

The Data Protection Engine (DPE) plugin cannot operate on vCloud Director (vCD) 10.4.1, causing URLServiceException 02105 and 403 with NullPointerException logs; cause is vCD 10.4.1 unsupported.

This article provides details of how to check for NetWorker resource or metadata database issues using an empty metadata or resource database.

NetWorker Restore of Common Internet File System - CIFS Share to its original location results in original data folders being restored to the nested path.

Trying to uninstall NMM with GLR functionality results in an error window appears with the following message: nw_eldos_uninstall: Co-CreateInstance failed

SAP backup fails with c0000005 error

NetWorker Data Management Protocol (NDMP) Backup Fails with error 42596: nsrndmp_save: get extension list: communication failure.

NMSAP backup using backint fails with GSS authentication error.

NetWorker media database corruption may lead to data loss.

This issue occurs when using SQL Agent cmd Job or sql management studio.

This article is intended to assist supporters and administrators in troubleshooting library load problems at the library or application level. To determine if the problem is logical or physical, and whether it is an issue with the robot, drive or media tape cartridge.

This article explains the poor replication and recovery performance of Microsoft SQL striped backups using NetWorker and NMM on Data Domain systems. The issue occurs because SQL VDI striping causes fragmented data storage. Upgrading NMM to version 8.2.1.4 or later and applying specific registry settings on the SQL server optimizes VDI data handling and improves Data Domain deduplication efficiency.

NetWorker SQL data base (DB) backup forced to run full when backup level is set to incremental or logs only.

NetWorker Module for SAP (NMSAP) database restore fails. The following error is observed "hdbbackint SYSTEM error Unable to bind socket to port." This is observed during large database restores and appears mid restore.

The NetWorker Module for Microsoft (NMM) Exchange Admin tool fails to assign users to required groups when installed on systems using non-English versions of Windows or Active Directory. This results in configuration errors during user setup.

NetWorker SAP HANA backups fail with errors.

The NetWorker VMware Protection (NVP) solution is configured on a NetWorker server. The VMware inventory process (VMware View Refresh) fails. The error returned is "Unable to fetch data from vCenter: Connection timed out"

There is no documentation for nsrperf.exe.

This article provides the NetWorker Disaster Recovery resolution path.

This article describes a problem which may appear when attempting to backup data through a mount on a client of a different type.

This article is intended to assist Supporters and administrators in determining the causes for problems reading a label on a tape or disk device.

Due to Clear-Text Authentication Vulnerability, port 5672 was found to be sending unencrypted credentials. As a remedy, port 5671 was introduced to use SSL ciphers, but still port 5672 is opened as some NetWorker functions need this port to operate. As such, some scan software may show that the vulnerability still exists on the NetWorker server. This article describes how to completely disable this port.