NetWorker Module for Databases and Applications

This document highlights minimum, recommended, and latest code versions for Dell Technologies Enterprise and Data Center Infrastructure products. Dell carefully evaluates and monitors code deployment data to ensure that product releases meet our stringent expectations to provide our customers with reliable products and solutions.

This article documents the solution to the NetWorker Management Console (NMC) installation failure to start the gstdbinit process.

The NetWorker VMware Protection (NVP) vProxy appliance fails to register with a NetWorker server. The vProxy REST service reports "Unable to listen and serve REST requests: x509: negative serial number"

Launching NetWorker Management Console (NMC) 19.13 (or later) fails. A keystore error appears stating "C:\Users\USERNAME\.config\icedtead-web\security\trusted.cacerts (Access is denied) during operation 'load keystore'.

A Microsoft Azure Subscription was previously added to NetWorker. The Azure subscription is not shown in the NetWorker Web User Interface (NWUI). While attempting to readd the Azure subscription, an error appears stating that the Azure subscription already exists in NetWorker. The subscription is visible from a nsradmin prompt on the NetWorker server.

To ensure that files with Japanese names are displayed correctly in their native format and in the same language while browsing through NMC.

VMware Virtual Machine (VM) template backup or restore is not supported through NetWorker.

NetWorker Virtual Edition (NVE) OsRollup fails "One or more nodes are not running SLES failed" when there are incorrect configurations in the NVE's SSHD_CONFIG file.

NetWorker REST Application Programming Interface (API) queries fail with error message: HTTP status 404 - Not Found "The Requested Resource is Not Available. The origin server did not find a current representation for the target resource or is not willing to disclose that one exists."

This article provides an overview of how to clear Java cache, enable Java console, and configure Java debug on Microsoft Windows systems using NetWorker Runtime Environment (NRE) to access the NetWorker Management Console (NMC).

Unable to clear peer info and configure backup or restore jobs when nsrd and nsrexecd services are started with 'local admin' account.

Virtual Machine (VM) restore fails, and VM disk file is removed or zeroed out during VM restore operation. The vProxy VM was vMotioned in VMware due to VMware Distributed Resource Scheduler (DRS) settings.

This article provides a general overview of how to upgrade the NetWorker VMware Protection (NVP) vProxy appliance.

Instant access restore fails with Management credentials error.

NetWorker Management Console (NMC), authentication fails with an error indicating that the hostname of the NetWorker Authentication Service cannot be resolved. The login window displays messages similar to: An error occurred while validating user credentials. Verify that the NetWorker Authentication Service is running. Could not resolve host: <hostname>

After enabling View Parallel option in NetWorker Management Console (NMC), the Tab has been split and unable to reset it back.

This KB article helps to find certificate properties. Certificate key length and algorithms are verified to ensure strong security, application compatibility, regulatory compliance, and successful SSL/TLS communication between systems.

How to Change NetWorker Authentication Service port Manually

NetWorker Service will start only after completing CloudBoost's initial configuration procedure.

How to change the java heap size for the NetWorker Management Console (NMC)?

NetWorker Module for Databases and Applications - Install and Configure Oracle on AIX. Prerequisites, Installation, Linking NMDA in a Oracle environment, Create an Oracle Database Client resource for Backups,

Unable to install NetWorker client on Suse Linux 12 (x64) using rpm.

During Network Data Management Protocol (NDMP) backups, nsrdmpix process memory utilization increases causing the backup process or NetWorker to stop responding.

The custom provided 0-bytes length writerlist.txt file makes the writers validation steps fail in preparation of Volume Snapshot Service (VSS) backup.

Unable to start lmgrd (Dell Technologies License Server).

When a vault Data Domain fills up, symptoms include high capacity usage, poor deduplication, and expiration failures. The root cause is inadequate capacity planning, improper backup configuration, and unchecked saveset accumulation across DD, NetWorker, Avamar, and Cyber Recovery.

The NetWorker Management Console (NMC) frequently shows an alert "Unable to connect to Data Domain DD_NAME" however, there is no observed impact to data protection operations.

In NetWorker Web UI (NWUI), save sets for traditional (non-VM) clients fail to populate during restore operations, even though backups exist and are visible using CLI or NMC.

The NetWorker VMware Protection (NVP) solution is configured for Virtual Machine (VM) backups. The NetWorker server is configured with Dynamic Association (DA) rules to identify VMs at the time of backup. The NetWorker Management Console (NMC) group "Preview All Virtual Machines" returns the following error for one or more groups "Cannot invoke "COM.legato.gst.GtValueList.Iterator()" because "children" is null"

This article discusses installation of a third-party software on NetWorker vProxy (NVP) Appliance.