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Refer to the information about the DSA-2019-065 and CVE-2019-3726, also known as the Dell Update Package (DUP) Framework Uncontrolled Search Path Vulnerability.
Updated:  August 18, 2025 ID: 000137022

The following article is a guide to configuring Redundant Arrays of Inexpensive Disks Controller (RAID) on a Dell computer using the Intel Matrix Storage software.
Updated:  July 24, 2025 ID: 000132392

WinPE 11 driver pack.
Updated:  December 24, 2025 ID: 000211541

This article provides information about accessing and using Purchased Apps in Dell Optimizer (DO) version 6.x.
Updated:  December 17, 2025 ID: 000270498

This article discusses the End of Life and End of Support dates for Dell Digital Delivery and Alienware Digital Delivery, as well as options to migrate to other software delivery tools.
Updated:  December 17, 2025 ID: 000336300

Having problems with sleep or hibernation on your Dell laptop or desktop? Learn how to troubleshoot Windows 10 and 11 sleep mode, hibernation settings, and power issues with solutions.
Updated:  December 09, 2025 ID: 000129843

This article provides troubleshooting steps to resolve issues with sleep or hibernation mode on a Dell desktop or laptop running on Windows 11.
Updated:  December 09, 2025 ID: 000192067

This article provides information about how to identify and resolve issues with RAID on a Dell computer.
Updated:  December 03, 2025 ID: 000137791

Learn about platforms that Dell does not have planned BIOS updates for the 2023 Secure Boot Certificates.
Updated:  November 21, 2025 ID: 000378734

Windows Hello is a more personal way to sign in to your Windows 11 and Windows 10 devices with a look or a touch. You get enterprise-grade security without having to type in a password.
Updated:  November 19, 2025 ID: 000148929

The keyboard does not respond, and the keyboard clicks when typing in Windows 11 or Windows 10. This is a result of accidentally enabling Filter Keys.
Updated:  November 19, 2025 ID: 000137690

Dell BIOS recovery guide: Fix boot failure, black screen, or POST errors. Easy step-by-step instructions for hard drive and USB recovery methods.
Updated:  November 17, 2025 ID: 000132453

When you want all the wireless connections (Wi-Fi, Bluetooth, or Mobile Broadband) turned off, you turn on airplane mode. This is needed when traveling on an airplane (and is why it is called Airplane Mode). When you are having issues not being able to turn airplane mode off, follow the steps to force airplane mode off.
Updated:  November 13, 2025 ID: 000124347

Reset BIOS, CMOS, or NVRAM on your Dell system with easy, step-by-step methods to fix boot issues and restore default settings
Updated:  November 10, 2025 ID: 000124377

This article describes what to do when keys in the Dell Pro Keyboard and Mouse KM5221W keyboard start to repeat by themselves.
Updated:  November 08, 2025 ID: 000216039

The following article provides information about a problem with the Dell Pro Keyboard and Mouse (KM5221W). The keyboard and mouse do not work and reports a dongle mismatch.
Updated:  November 07, 2025 ID: 000194959

This article provides information about how to carry out a clean installation of the Ubuntu Linux operating system on your Dell Computer.
Updated:  November 04, 2025 ID: 000131655

This guide explains how to check your computer's components list online. This includes hardware, software, and services purchased with the computer.
Updated:  November 03, 2025 ID: 000125283

Learn about Windows operating system support for legacy Intel processors, from 7th generation to 10th generation.
Updated:  November 03, 2025 ID: 000130972

Learn what to do if SupportAssist v4.10.1 shows an invalid message relating to the Internet not working.
Updated:  October 22, 2025 ID: 000379372

This article details Microsoft's announcement to end support for Windows 10 on October 14, 2025. Learn how to upgrade to Windows 11 or purchase a new device capable of running Windows 11.
Updated:  October 06, 2025 ID: 000308496

This article provides information about what memory issues can be seen and how to troubleshoot them on a Dell Desktop computer.
Updated:  September 08, 2025 ID: 000126068

The following article takes you through several methods for removing Applications, Programs, and Updates in the Windows 11, and Windows 10 operating system.
Updated:  September 08, 2025 ID: 000137586

Forgot your Dell BIOS password? Learn how to reset system, admin, or HDD passwords securely with Dell Support and regain access to your device.
Updated:  September 05, 2025 ID: 000140298

A hard reset is recommended as the first step to fixing many common issues. This process helps by draining residual power that may be causing the problem.
Updated:  September 02, 2025 ID: 000139016

Update your Dell BIOS using a USB drive when Windows won't boot. Quick F12 menu method for emergency BIOS flashing.
Updated:  September 01, 2025 ID: 000123870

The following article provides a step-by-step guide on how to revert a Dell computer with a custom BIOS splash screen to the default Dell Splash screen.
Updated:  July 31, 2025 ID: 000129832

This article explains the procedure to open a Service Request (SR) using the Dell support page. Get help fast for your Dell device. No more waiting on hold. No more tech headaches. Dell makes it simple to fix problems, schedule repairs, or get support—right from your device or our support website.
Updated:  July 31, 2025 ID: 000132371

The following article provides the information about capturing an Event Trace Log (ETL). It includes the ETL and other files that can assist Dell in troubleshooting wireless issues that are only seen at customer sites.
Updated:  July 30, 2025 ID: 000150790

Windows BitLocker has become a solution for people using Windows to encrypt and secure your data. The following is how to enable and disable BitLocker using the standard methods. We do not discuss the utilization of a USB as a Trusted Platform Module (TPM) replacement and do not discuss Group Policy changes for advanced features. Domain level Group Policy changes and network-managed BitLocker setups are Best Effort and are out of the scope of support. Supported configurations are limited to single computers and locally managed BitLocker setups.
Updated:  July 30, 2025 ID: 000125409

To help with locating previously stored BitLocker recovery keys, this article describes the different storage options that each Windows operating system supports.
Updated:  July 30, 2025 ID: 000124361

This article is a guide to the various types of solid state drive (SSD) that fit in the PCIe connector on your motherboard. This guide also explains what is involved in using such a drive as your main boot driver on a Dell computer.
Updated:  July 24, 2025 ID: 000132410

This article provides information about basic safety precautions that everyone must take before accessing the internals of a computer or electrical equipment. Find information about how to protect against electrostatic discharge (ESD), prevent electrostatic damage to the components, and take safety precautions when lifting electronic equipment.
Updated:  July 24, 2025 ID: 000137973

Learn how you can fix the issue of extra or "ghost" monitors showing up in your Windows Display Settings.
Updated:  July 23, 2025 ID: 000108307

The following article provides information about how to identify and resolve a wireless network issue on your Dell laptop or desktop with Ubuntu Linux installed.
Updated:  July 22, 2025 ID: 000130686

The following article is a reference to the various terms used in Ubuntu Linux. This is so that its structure can be described in a logical manner. (Terms can overlap between operating systems and sometimes mean two different things simultaneously.)
Updated:  July 22, 2025 ID: 000131456

The following article provides information about updating the BIOS on your Dell desktop or laptop running Ubuntu or some other type of Linux?
Updated:  July 22, 2025 ID: 000131486

This article details the types of ports and connectors that you can find on a computer. Computers that Dell is shipping or has shipped in the last 15 years. We also provide a guide to the older color code convention for ports and connectors.
Updated:  July 22, 2025 ID: 000132029

The following article provides information about accessing the Unified Extensible Firmware Interface (UEFI) or BIOS with Microsoft Windows 10 or 11 on a Dell computer.
Updated:  July 22, 2025 ID: 000126121

The following article shows you how to fix Window Autopilot Domain issues after replacing parts or receiving a computer replacement. This applies to computers that run Windows 10 and Windows 11.
Updated:  July 17, 2025 ID: 000132036

The following article provides information about the availability of the Dolby Digital Plus codec on Dell Windows 11 based computers.
Updated:  July 17, 2025 ID: 000239726

The following article is a guide to the Microsoft Configuration (MSCONFIG) utility in Windows 11 and Windows 10 operating systems on Dell Laptops and Desktops.
Updated:  July 14, 2025 ID: 000136771

This guide is a series of questions commonly asked about the Microsoft 365. (Formerly Office 365.) If your answer is not found here, use the website links at the bottom of the page.
Updated:  July 14, 2025 ID: 000178855

The following article provides information about how to reset Windows Hello. These steps are required if the options gray out after upgrading your Trusted Platform Module (TPM) on a Dell laptop or desktop.
Updated:  July 14, 2025 ID: 000145172

The following article provides information about the various ways to set up a Windows Hello PIN login. Windows Hello is designed for laptops, tablets, and desktops running the Microsoft Windows 11 and Windows 10 operating systems.
Updated:  July 11, 2025 ID: 000149166

This article is a guide to clear the cache and browser history for common browsers. Browsers that are used on Dell computers with the Windows 10 and 11 operating system.
Updated:  July 10, 2025 ID: 000136315

The following article provides information about how to boot to the Windows 11, or Windows 10 advanced startup options menu on your Dell computer.
Updated:  July 10, 2025 ID: 000147155

This article provides step-by-step instructions on how to boot into safe mode in Windows 11 or Windows 10.
Updated:  June 30, 2025 ID: 000124344

Learn how to use Windows Push-Button Reset to restore your Windows operating system to factory settings.
Updated:  June 23, 2025 ID: 000147320

What surge protectors are, how they work, and why they are essential for protecting your electronics from power surges. Find out how to choose the right surge protector and understand their lifespan.
Updated:  June 20, 2025 ID: 000145629

This article provides information about various methods to reset or reinstall Windows 10 on your Dell computer.
Updated:  June 18, 2025 ID: 000176966

The following article provides information about the Alienware Command Center (AWCC) installation process once an Alienware peripheral is installed on a Non-Alienware device.
Updated:  May 29, 2025 ID: 000325948

This article provides information about how to resolve an issue with the Extensible Firmware Interface (EFI) Bootloader for the Windows 10 and 11 Operating Systems. Where the bootloader is not booting correctly on a GUID Partition Table (GPT) Hard Drive.
Updated:  May 27, 2025 ID: 000124331

See the following information for Windows 11 system requirements, upgrade availability, and scope of support provided by Dell.
Updated:  May 21, 2025 ID: 000189820

The following article provides information about a failure of the Dell Pro Premium Collaboration keyboard to connect or detect the Radio Frequency (RF) Dongle.
Updated:  May 13, 2025 ID: 000311953

The following article takes you through optimizing your computers performance and stability by disabling start-up items.
Updated:  May 07, 2025 ID: 000122786

Learn about how to locate the Dell Pro Keyboard and Mouse KM5221W USB dongle by following these step-by-step instructions.
Updated:  May 07, 2025 ID: 000214907

Looking for Dell replacement parts or Dell laptop parts? Find Dell computer parts and spare parts online. Learn how to use the Dell support page to buy Dell parts.
Updated:  December 03, 2024 ID: 000136422