Articles
Invalid entry. Please use only Letters, numbers and any special characters except <>)(%/;,=#-/*
30 out of 171 shown
171 out of 171 shown
This document highlights minimum, recommended, and latest code versions for Dell Technologies Enterprise and Data Center Infrastructure products. Dell carefully evaluates and monitors code deployment data to ensure that product releases meet our stringent expectations to provide our customers with reliable products and solutions.
Updated: July 27, 2026
ID: 000205512
All products: Contaminants such as dust on fiber optic connector end face causes poor IO performance
Dust or chemical contamination at the endface of a fiber optic LC connector or transceiver module impedes signaling. Dell engineering teams have verified cases in which a fully functional port appears to be a bad port because dirty optical connectors manifest as a port failing loop testing with acceptable power measurement levels. Cable connectors should be cleaned and when stored must be protected from dust particle or chemical contamination.
Updated: May 22, 2026
ID: 000246018
When an ISL that is a member of a port channel is bounced, the "last changed" timestamp is updated on the logical port channel but not on the individual physical interface. This is by design.
Updated: July 29, 2026
ID: 000057946
This article explains why a Connectrix B-Series switch port may detect an attached HBA or storage device as a loopback port and how to troubleshoot the condition.
Updated: July 28, 2026
ID: 000053011
This article provides estimates on scheduling lead time when booking Remote Proactive Services (RPS) upgrades.
Updated: July 27, 2026
ID: 000021599
While configuring the Brocade switch for TACACS+ user authentication using the tacacs.net server application, user authentication passes but the user is unable to run any commands.
Updated: July 22, 2026
ID: 000022769
The ESRS plugin scripts fill up the temp directory and space on the switch which might result in an NXOS crash.
Updated: June 26, 2026
ID: 000052474
IVR events in logging log when activating regular VSAN zoneset in enhanced mode
Updated: June 26, 2026
ID: 000051851
This article outlines the services Remote Proactive Services (RPS) offers and lists supported products, contact information, and guidelines on engaging Remote Proactive.
Updated: June 24, 2026
ID: 000021508
Dell Storage Simple Support Matrices on E-Lab Navigator provide the optimal interoperability for your storage solution.
Updated: June 05, 2026
ID: 000126411
ISSU upgrade on MDS 9710 to 8.4(1) results with ISL "Error = Illegal state transition"
Updated: June 03, 2026
ID: 000168707
This article explains Dell guidelines on company administrator assignment.
Updated: May 24, 2026
ID: 000379388
This article explains how to assign an Initial Company Administrator.
Updated: May 23, 2026
ID: 000374134
This article explains how to promote Company Administrators.
Updated: May 23, 2026
ID: 000374126
The switch user does not have privilege to access all possible VFs.
Updated: May 23, 2026
ID: 000328225
This article describes how to collect SANnav technical support information.
Updated: May 19, 2026
ID: 000020604
Learn how to use PuTTY for SSH key-based authentication. Step-by-step instructions to create SSH keys, add SSH key to PuTTY, and connect with SSH key securely on Connectrix B-Series.
Updated: May 18, 2026
ID: 000217157
Learn how the MyService360 services analytics dashboard integrates the Dell AIOps (formerly CloudIQ) Health Score into the Install Base views. This integration streamlines services and product health management by IT admins using the MyService360 and Dell AIOps portals. Verify supported products by portal and access helpful Dell AIOps resources.
Updated: May 16, 2026
ID: 000206380
Power supply shows up as faulty, reason code 2000e.
Updated: May 14, 2026
ID: 000052428
Connectrix MDS : 97xx Chassis information missing with error message %PLATFORM-2-PS_UNSUPPORTED
Updated: May 09, 2026
ID: 000185047
Cisco to Brocade migration. How to import the zoning from the Cisco switch to the Brocade switch.
Updated: May 09, 2026
ID: 000184651
Attempt to recover the lost the paper transaction key sent with the Ports on Demand (POD) kit.
Updated: May 08, 2026
ID: 000184328
This KB article discusses the complete methods and steps to apply Cisco Smart Licenses to newly replaced switches in which the previous switch used Smart Licensing.
Updated: May 08, 2026
ID: 000458943
On a zone activation, all HBAs zoned to a VPLEX front-end port are logged out and lose a path.
Updated: May 07, 2026
ID: 000181952
How to perform NX-OS upgrade on the MDS switches
Updated: May 07, 2026
ID: 000180494
Hosts cannot see targets and/or fcpings are not working or only working in one direction. PLOGI/LS_ACC/LS_RJT sent from one device to another are not received.
Updated: May 05, 2026
ID: 000170627
SnakeLoobpack passed incorrect port range to module warning when SnakeLoopback could not identify faulty device.
Updated: May 05, 2026
ID: 000170235
Unable to access DCNM SAN Server from DCNM SAN Client, due to "RequestSendFailed: EJBCLIENT000409: No more destinations are available" error.
Updated: May 04, 2026
ID: 000167445
This article describes Cisco Kernel messages in 97xx switch models.
Updated: May 04, 2026
ID: 000167130
This article explains the procedure to open a Service Request (SR) using the Dell support page.
Get help fast for your Dell device. No more waiting on hold. No more tech headaches.
Dell makes it simple to fix problems, schedule repairs, or get support—right from your device or our support website.
Updated: April 19, 2026
ID: 000132371