NetWorker

This document highlights minimum, recommended, and latest code versions for Dell Technologies Enterprise and Datacenter Infrastructure products. We carefully evaluate and monitor code deployment data to ensure that product releases meet our stringent expectations to provide our customers with reliable products and solutions.

This article documents the solution to the NetWorker Management Console (NMC) installation failure to start the gstdbinit process.

Updating an Action fails when a pool contains devices from different Data Domains.

This KB serves as an overview of the rabbitmq service, associated log files, and additional debugging that can be applied.

The NetWorker VMware Protection (NVP) vProxy appliance upgrade fails indicating that there is insufficient space in the VMware datastores.

After installing or upgrading the NetWorker server software on a Linux host, RabbitMQ initialization fails immediately.

Upgrading the NetWorker VMware Protect (NVP) vProxy appliance fails with "Permission to perform this operation was denied."

NetWorker VMware Protection (NVP) Virtual Machine (VM) backups failing with "HTTP Get request failed to download config file" HTTP Status code: 401."

Volume Shadow Copy Service (VSS) snapshot creation stops responding on a Windows client during NetWorker backups.

NetWorker VMware Protection (NVP) vProxy VM backups fail with an error message "Backup has FAILED:  Unable to find identity (MORef) of vProxy's virtual machine: Unable to determine network interface"

NetWorker VMware Protection (NVP) restores are slow compared to backup.

NetWorker VMware Protection (NVP) Virtual Machine (VM) backups fail with "VDDK Error: 3014: Insufficient permissions in the host operating system."

The NetWorker VMware Protection (NVP) vProxy is used to backup Microsoft SQL Virtual Machines (VM). The environment consists of multiple vCenter environments, and the SQL VM was copied to another vCenter outside of NetWorker practices. SQL VM restores are performed from the Data Protection Restore Client (DPRC). The DPRC wizard does not show SQL backups for a VM, no error is returned.

A Zimbra server on a Red Hat Hyper‑V Virtual Machine (VM) shows processor and memory exhaustion during backup. The VM becomes unresponsive and must be rebooted.

This article describes how to increase the /data01 partition size on a NetWorker Virtual Edition (NVE) server.

NetWorker VMware Protection (NVP) vProxy Virtual Machine (VM) backups fail reporting "function "curl_easy_perform" returned error 35: "error:0407006A:rsa routines:RSA_padding_check_PKCS1_type_1:block type is not 01"

This article helps Supporters, and backup administrators troubleshoot library unload issues at the library or application level. It identifies whether the problem is logical or physical, and whether it involves the robot, drive, or media cartridge.

Vulnerability on "TLS Version 1.1 Protocol Deprecated" and "TLS Version 1.0 Protocol Detection" for port 5432 and port 5671 on NetWorker Server having NetWorker version 19.7.0.1 installed on Windows Server 2016

Managing the size of the Client File Index (CFI)

How to move a Client File Index to an alternate location. How to change a Client File Index location for an existing client.

This article provides the NetWorker Disaster Recovery resolution path.

Cluster Disaster Recovery backup failing in Passive node

A NetWorker server is configured with Simple Network Management Protocol (SNMP) traps using the nsrtrap command. The command is set on the backup action with "On Failure." After upgrading to 19.11.x from a previous release, the traps receiver only receives a nwServerNotification, the failedActionNotification is no longer received.

RPC Authentication: Client failed to obtain RPCSEC_GSS credentials: Authentication error; why = Server rejected credential

This article provides a reference for the NetWorker Small Computer System Interface (SCSI) inquire utility and describes its use.

This article describes the procedure to determine what hosts call what physical devices by what name. This information is required for manual library reconfiguration, troubleshooting problems and for some specific scenarios.

NetWorker Management Console (NMC) login fails: "Unexpected Error Occurred. Check the logs."

This article explains the failure of the DISASTER_RECOVERY:\ save set during Windows 2012 backups caused by a corrupted Windows WMI repository. NetWorker cannot retrieve system manufacturer data through WMI, resulting in the error. Fixing or rebuilding the WMI repository and updating the Windows client resolves the issue.

When applying an OS Rollup package on a NetWorker Virtual Edition (NVE) appliance. The rollup fails at 37% indicating that it failed to generate SSH keys.

A NetWorker VMware Protection (NVP) backup or restore is started; however, the Virtual Machines (VM) in the workflow sit in a "waiting to run" state. VM restore sessions start but do not progress, no write session is established. vProxy backup and recover jobs must be canceled manually. The NetWorker server is 19.9.0.0 -> 19.9.0.3 or 19.10.0.0.