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This document highlights minimum, recommended, and latest code versions for Dell Technologies Enterprise and Datacenter Infrastructure products. We carefully evaluate and monitor code deployment data to ensure that product releases meet our stringent expectations to provide our customers with reliable products and solutions.
Updated: April 21, 2026
ID: 000205512
This article is an accumulation of questions, answers, and information relating to VxRail upgrades.
Updated: April 21, 2026
ID: 000020129
This article describes how to fix the inability to create Virtual Storage Area Network (VSAN) disk groups. It also provides for issues adding disks to existing ones when there are abnormal conditions showing on the host.
The specific conditions addressed in this article include "Ineligible" drives that should be available. You may also see an incorrect number of total drives on the host and/or additional disk groups that should not be there.
Updated: April 21, 2026
ID: 000167828
This KB article discusses how to enable TRIM/UNMAP on all ESXi hosts on the vSAN cluster to reclaim space on the vSAN datastore.
Updated: April 21, 2026
ID: 000194883
Event code: VXR500PST0128
This event code indicates "No memory is detected."
Updated: April 21, 2026
ID: 000013468
The Physical view is not working, or nodes are missing from the host page due to incorrect vmk layout.
Updated: April 21, 2026
ID: 000202434
Node health-check fails for test dcism. Test 'dcism' is a health-check that runs on each VxRail node to attempt to validate the status of the dcism service.
Updated: April 21, 2026
ID: 000193300
Unable to place any host in the cluster into maintenance mode or vMotion due to certificate issues.
Updated: April 21, 2026
ID: 000185384
The 'df_service' test checks the local Service datastore available capacity on each node.
Updated: April 21, 2026
ID: 000181119
Event code: VXR500PDR215
This event code indicates "Copyback task to <physical disk name> has failed."
Updated: April 21, 2026
ID: 000011549
Event code: VXR500PCI1312
This event code indicates "An EISA fail-safe time-out was detected."
Updated: April 21, 2026
ID: 000011548
Event code: VXR500NIC508
This event code indicates "NIC teaming info is not currently available."
Updated: April 21, 2026
ID: 000011547
Event code: VXR500PST0208
This event code indicates "System BIOS has halted."
Updated: April 21, 2026
ID: 000011544
Event code: VXR500PFM0001
This event code indicates "The value of <sensor name> is greater than the upper critical threshold."
Updated: April 21, 2026
ID: 000011542
Event code: VXR500PST0131
This event code indicates "System BIOS shadow failed."
Updated: April 21, 2026
ID: 000011543
This document describes the objects and equipment used by Customer Engineers (CEs) when on-site.
Please check and prepare in advance.
Updated: April 21, 2026
ID: 000224128
The HTML 5 VxRail plugin was introduced in 4.7.100. Under certain circumstances, the VxRail plugin must be reinstalled. This article has the official attachments from VxRail Escalation Engineering for the VxRail 4.7.x, 7.x, and 8.x releases.
Updated: April 21, 2026
ID: 000182936
This article explains the procedure to open a Service Request (SR) using the Dell support page.
Get help fast for your Dell device. No more waiting on hold. No more tech headaches.
Dell makes it simple to fix problems, schedule repairs, or get support—right from your device or our support website.
Updated: April 19, 2026
ID: 000132371
Dell EMC Server Platform Intel Platform Updates (2019.2) to address multiple vulnerabilities which may potentially be exploited to compromise the system.
Updated: April 19, 2026
ID: 000129567
On August 20, 2021, Dell Technologies announced the Next-Generation consolidated connectivity solution availability for Secure Connect Gateway 5.0 (servers, networking, data storage, data protection, hyperconverged and converged systems). It provides customers with a single solution for managing their entire Dell environment in the data center.
Updated: April 17, 2026
ID: 000209853
Event code: VXR500PDR1005
This event code indicates "Drive <number> in disk drive bay <bay> is in the critical array."
Updated: April 17, 2026
ID: 000011538
Dell EMC VxRail: event code: VXR500PDR111
This event code indicates "The volatile memory backup device on <PCIe solid state device name> is no longer functional."
Updated: April 17, 2026
ID: 000011536
Event code: VXR500PST0193
This event code indicates "BIOS POST memory test failed."
Updated: April 17, 2026
ID: 000011534
Event code: VXR500NIC507
This event code indicates "Unable to determine current NIC state."
Updated: April 17, 2026
ID: 000011532
Event code: VXR500PST0139
This event code indicates "Keyboard controller failed."
Updated: April 17, 2026
ID: 000011531
Event code: VXR500PDR1006
This event code indicates "Drive <number> in disk drive bay <bay> is in the failed array."
Updated: April 17, 2026
ID: 000011528
vCenter Reporting Incorrect VSAN Capacity
Updated: April 17, 2026
ID: 000052308
Event Code: VXR500PDR104
This event code indicates "The <PCIe solid state device name> has turned off because the critical temperature threshold is exceeded."
Updated: April 17, 2026
ID: 000011520
RASR process fails with "Installation Status: ERROR: Script 15_setup_node.sh execution error"
Updated: April 17, 2026
ID: 000050335
Event Code: VXR500PST0209
This event code indicates "System BIOS has halted due to Non-Maskable Interrupt (NMI)."
Updated: April 17, 2026
ID: 000011519