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VxRail Software

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Step-by-step guidance to replace with customer certificates for Dell VxRail environments. vSphere provides security by using certificates to encrypt communications, authenticate services, and sign tokens. (Customer Correctable)
Updated:  June 25, 2026 ID: 000019755

Guided instructions for an administrator to reset the VxRail Manager root password.
Updated:  June 25, 2026 ID: 000064579

VxRail: Unable to configure SNMPv3 on vCenter.
Updated:  June 30, 2026 ID: 000349046

Files in the /mystic/radar tree should have user 'tcserver' and group 'pivotal' ownership. If not, this health-check can correct this or warn.
Updated:  June 30, 2026 ID: 000302543

Health check fails for test 'license_vc.'
Updated:  June 30, 2026 ID: 000222274

Dell Samsung Serial Attached SCSI (SAS) PM1653 and PM1655 solid state drives may report excessive Sense Key faults. These faults have the potential to cause unexpected drive issues.
Updated:  June 30, 2026 ID: 000222585

This KB article briefly discusses VxRail Event code: VXR508PWR8567
Updated:  June 30, 2026 ID: 000011455

VxRail: vSphere HA reports an error on ESXi "vSphere HA host status"
Updated:  June 30, 2026 ID: 000032046

License fails to apply due to insufficient capacity.
Updated:  June 30, 2026 ID: 000054981

Failed to configure non-vSAN or unmanaged disks on the host.
Updated:  June 29, 2026 ID: 000226490

vSphere Cluster Services (vCLS) cannot deploy on vCenter after the cluster has been rebooted.
Updated:  June 29, 2026 ID: 000226449

User cannot access vCenter UI after a user changed the password.
Updated:  June 29, 2026 ID: 000226405

Event code VXR508PWR8505 This event code indicates "The Dynamic Power Supply Engagement feature was not successfully enabled."
Updated:  June 29, 2026 ID: 000011460

Event code: VXR508PWR8655 This event code indicates "Chassis Management Controller (CMC) is unable to turn on the component <component name>-<slot number> because of insufficient power. The minimum required power is <min power> AC Watts, but only <available power> AC Watts is available."
Updated:  June 29, 2026 ID: 000011459

Event code: VXR508PWR8568 This event code indicates "Server <slot number> did not gracefully shutdown before the timer expired."
Updated:  June 29, 2026 ID: 000011458

Event code: VXR508PWR8564 This event code indicates "Unable to turn on the Server <slot number> because the power request exceeded the System Input Power Cap."
Updated:  June 29, 2026 ID: 000011456

Event code: VXR508PWR8578 This event code indicates "Chassis Management Controller is unable to turn on the iDRAC on server-<slot number> because power required is less than available power."
Updated:  June 29, 2026 ID: 000011454

Event code: VXR508PWR8573 This event code indicates "The Chassis Management Controller is unable to communicate to the iDRAC, when trying to turn off the server <server id>."
Updated:  June 29, 2026 ID: 000011453

This article outlines a script that can be run on VxRail Manager to remediate the Apache Log4Shell vulnerability which is described in CVE-2021-44228, CVE-2021-45046, and CVE-2021-4104 (Dell article DSN-2021-007, VMware article VMSA-2021-0028).
Updated:  June 29, 2026 ID: 000194458

The intent of this KB is to reference an existing VMware that is already available.
Updated:  June 29, 2026 ID: 000058834

VxRail upgrade error: Failed task sync depot A depot is inaccessible or has invalid contents.
Updated:  June 29, 2026 ID: 000302593

The health-check 'vc_pw_char' verifies that the password matches VMware rules, if the credentials cannot log in to vCenter.
Updated:  June 29, 2026 ID: 000081763

vSAN Hardware Compatibility List (HCL) database is not up to date.
Updated:  June 29, 2026 ID: 000066042

Explore the Dell End of Service Life (EOSL) and End of Life (EOL) list for converged infrastructure, storage, and storage networking products. Access End-of-Life documents for hardware, software, and firmware release and service dates
Updated:  June 29, 2026 ID: 000185734

Health-check unsuccessful verification of SSL fingerprints or there are SSL thumbprint mismatches.
Updated:  June 26, 2026 ID: 000053279

Certificate Manager tool does not support vCenter HA systems.
Updated:  June 26, 2026 ID: 000208187

How to import components into the vCenter Lifecycle Manager image depot.
Updated:  June 26, 2026 ID: 000345111

VxRail plugin is not working however the legacy UI is accessible after enabling it from runtime.properties.
Updated:  June 26, 2026 ID: 000072370

This is a How-To KB for how to upgrade an external vCenter prior to upgrading the VxRail Cluster.
Updated:  June 26, 2026 ID: 000014179

An outage of a node lasting over 60 minutes causes a virtual SAN (vSAN) resync because the default repair‑delay timer treats the host as absent and begins data rebuilding.
Updated:  June 25, 2026 ID: 000010564