Disk Library for mainframe

Dell has a Customer Replaceable Unit (CRU) program for many of our hardware systems. The CRU program allows customers to replace designated hardware components. For a list of the hardware components that are designated as CRU for a specific hardware system, go to the Dell Warranty and Maintenance Page.

Depending on the activity on the R740 VTE server at the time of reboot, the initial reboot can timeout after 30 minutes. If this should occur, the VTE automatically issues a forced reboot. This reboot can last from 10 minutes to 30minutes.

This article describes the procedure for users to get notifications of documents published on any product that has notification abilities.

This article describes how to find the serial number, product ID, or Product Serial Number Tag (PSNT) that is required to open a service request or support case for Dell Storage and Data Protection hardware products.

This article explains Dell guidelines on company administrator assignment.

This article explains how to assign an Initial Company Administrator.

This article explains how to promote Company Administrators.

SK Hynix PE8010 & PE8030 NVMe M.2 drives have been observed to report a PDR3 Event Code and failed status.

DLm: Error DLm2671E: Volume 143091 error migrating from \'/tapelibKROG/15\' to \'/tapelibKROG/DD1_ZOS_FS2\' "

This article provides a quick check on the Data Domain to see if the Disk Library for Mainframes (DLm) is configured. From the Data Domain (DD) Command Line Interface (CLI) or ASUP output, perform a string search on 'dlmconfig' which is a decent DLm indicator. DLM PSNT and Serial number can possibly be found as well.

DLm utilities are bundled for download and assigned as a 2.xx Version number. However, within each bundle the utilities are assigned version numbers different than the bundle number. The table contained within will show the module levels within each bundle release. NOTE: The 2.xx Utilities Level bundle includes the Utilities Library, the REXX Library, the SAMPLIBU Library, and the SAMPLIBC Library. Additional libraries; SAMPLIBA, REXXAUTC, REXXCMD (replacing the REXX library), have been added in later 2.x.x.

Dell Disk Library for mainframe remediation is available for multiple security vulnerabilities that could be exploited by malicious users to compromise the affected system.

This KB article is a list of technical documents and videos produced by Dell Technologies.

This article explains the procedure to open a Service Request (SR) using the Dell support page. Get help fast for your Dell device. No more waiting on hold. No more tech headaches. Dell makes it simple to fix problems, schedule repairs, or get support—right from your device or our support website.

This article provides links to several Dell Community pages.

Certificate failure when starting DLMDR with installed ENCRYPTED certificates.

The DLmV0198E alert signals a machine check on a CPU sensor, pointing to a fault in the Central Processing Unit (CPU) or Advanced Programmable Interrupt Controller (APIC), and may affect memory.

When PowerPath for Windows version 6.1 is installed on Windows Server 2016, validation alerts indicate that many drivers have dates earlier than the OS, because the PowerPath release predates the OS.

AppSync cannot re-link to a mounted target device.

NetWorker Snapshot Management (NSM) backups may fail with Error relinking snapvx snapshot to target: Unable to perform action Link on SnapVX snapshot, error SYMAPI_C_ACCESS_DENIED.

At DLm code 5.5.0.5 and 7.0.0.0 a change was made to the /opt/connectemc/ConnectEMC_config.xml file, changing the EmailAddress from emailalert@emc.com to emailalert@dlm.emc.com. This is currently not a valid e-mail for sending to CLM.

This KB article outlines how to zone WAN-COM ports on a single engine VPlex Metro.

All the masking view information is visible in SYMCLI. The customer is unable to see the masking view information for all local arrays. Within Unisphere, none of the array masking view details are visible.

Intermittent failures saving a file in a username expanded home directory when the computer account also connects to the share but cannot find the file.